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Quality Assurance Engineer
Bounce
Montreal, QC
Full-time
We're looking for a QA Engineer who will own the quality of what we ship, release after release. This is a hands-on manual testing role: you'll work across our mobile app, web surfaces, and…
Ingénieur(e) manufacturier en assurance qualité / Quality and Manufacturing Engineer
Allegion
Longueuil, Quebec
Full-time
Ingénieur(e) manufacturier en assurance qualité – Longueuil, QC
Added 1 day ago
Engineering Student - Quality Assurance - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
Full-time
We’re on the hunt for a motivated and talented Engineering Student in our Quality Assurance department at our Sainte-Anne-de-Bellevue office. This is a 4 month mandate (with a possibility…
Support Engineer in Test (Bilingual – French/English)
YuJa Inc.
Toronto, ON · North York, Ontario
From $50,000 CAD / year
Full-time
As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend…
Support Engineer in Test (Bilingual – French/English)
YuJa Inc.
Toronto, ON · North York, Ontario
From $50,000 CAD / year
Full-time
As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend…
Intermediate Electrical Engineer
Stantec
Dartmouth, NS
Full-time
Conduct quality assurance and quality control on projects. Adhere to Stantec’s internal quality control procedures.
Senior Electrical Engineer
Stantec
Dartmouth, NS
Full-time
Conduct quality assurance and quality control on projects. Adhere to Stantec’s internal quality control procedures.
Technical Specifications Coordinator
SYSTRA Canada
Montreal, QC
Full-time
Reporting to the workstream Design Director and working in close collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project…
Technical Specifications Coordinator
SYSTRA
Montreal, QC
Full-time
Reporting to the workstream Design Director and working in close collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project…
Manufacturing Engineer
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
For various projects, the engineer is responsible for ensuring effective communication among the production, program management, design, testing, quality assurance, and other teams. As the…
Subject Matter Expert - International TVET Trades Program (Bangladesh)
SAIT
Calgary, Alberta
Ability to evaluate instructional quality, learner engagement, and safety practices
Added 7 hours ago
Mechanical Engineer
Stantec
Dartmouth, NS
Full-time
Conduct quality assurance and quality control on projects.
Analyste, Soutien à la production - Production Support Analyst
AJ Walter Aviation
Montreal, QC
Full-time
The position sits within Production and works closely with Quality Assurance, Planning and Engineering to facilitate workflow and maintain high standards of workmanship, including health…
Industrial Engineer
MDA
Sainte-Anne-de-Bellevue, Quebec
Full-time
For various continuous improvement projects, the engineer communicates efficiently with other program management, design, procurement, test, quality assurance and assembly teams.
Electrical Engineer - EIT
Stantec
Dartmouth, NS
Full-time
Stantec’s Buildings team is on a mission to become the world’s leading integrated design practice. Our architects, engineers, interior designers, consultants, sustainability specialists,…
Senior Tailings Geotechnical Engineer
Hatch
Calgary, AB
Construction/field experience (construction quality assurance in geotechnical/hydrotechnical facilities.
Senior Tailings Geotechnical Engineer
Hatch
Mississauga, ON
Construction/field experience (construction quality assurance in geotechnical/hydrotechnical facilities.
Senior Tailings Geotechnical Engineer
Hatch
Mississauga, ON · Calgary, AB
Construction/field experience (construction quality assurance in geotechnical/hydrotechnical facilities.
Senior Tailings Practitioner - Geotechnical
Hatch
Mississauga, ON
Construction/field experience (construction quality assurance in geotechnical/hydrotechnical facilities.
Design Engineer – Nacelles
M1 Composites Technology Inc.
Laval, QC
Full-time
Follow established engineering, quality, and design assurance processes
Senior Engineer, Automation and Control
Saputo Inc.
Montreal, QC · Saint-Laurent, QC
Full-time
…manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all…
Senior Engineer, Automation and Control
Saputo Inc.
Montreal, QC
Full-time
…manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all…
Lead Process Engineer (Carbody shell)
Alstom
Saint-Bruno, QC
…Day-to-day, you’ll work closely with teams across the business (Engineering, Design, and Quality Assurance), collaborate on concurrent engineering activities, and contribute to process…
Professional, Mechanical Engineering, Cabin Innovation
Bombardier
Dorval, Quebec
Collaborate with the design, production, purchasing, and quality assurance teams, as well as suppliers, throughout the various stages of the product development process.
Professional, Mechanical Engineering, Cabin Innovation
Bombardier
Dorval, Quebec
Collaborate with the design, production, purchasing, and quality assurance teams, as well as suppliers, throughout the various stages of the product development process.

YuJa Inc.

Support Engineer in Test (Bilingual – French/English)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

Pay: From $50,000 CAD / year
Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Support Engineer in Test is responsible for ensuring the stability and reliability of company infrastructure through rigorous quality assurance testing. They will also provide timely support for incoming requests while managing and documenting defects to ensure prompt resolution.

Requirements

Candidates must hold a bachelor's degree in Information Technology, Computer Science, or a related field. The role requires 1-2 years of customer service experience and the ability to work flexible, rotational shifts including evenings, nights, and weekends.

Experience

0 to 2 years

Education

bachelor degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Test planning
Test case creation
Manual testing
Regression testing
Defect documentation
Troubleshooting
Helpdesk support
Time management
Communication skills
Problem-solving
Technical support
Quality assurance

Benefits

Health insurance
Vision insurance
Dental insurance
RRSP
Gym subsidies
Paid sick days
Flex days
Company-provided snacks
Professional development reimbursements

Visa sponsorship

Not detected in the job text

Keywords

Cloud-based
Digital compliance
Accessibility
LMS
Quality assurance
Test plans
Regression testing
Helpdesk
Troubleshooting
Information technology
Computer science
Software testing
Technical support
Rotational shifts
Infrastructure

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend beyond traditional support functions, encompassing rigorous quality assurance testing to enhance our educational technology solutions.

About You

Proficiency in creating and implementing thorough test plans and test cases in accordance with project specifications
Competence in manually testing software to evaluate functionality
1–2 years of customer service experience, with bilingual French and English proficiency(must have)
Skill in documenting and communicating defects effectively, offering developers precise and comprehensive information for prompt resolution
Capability to conduct regression testing to verify that software alterations do not introduce fresh issues.
Proficiency in meticulously maintaining comprehensive test documentation, encompassing test plans, test cases, and test reports
Competence in monitoring testing progress and promptly reporting issues to project
Ability to work under flexible hours like evenings, midnight, and weekends
Proficient in the use of online and remote-connecting software
Demonstrated ability to function in a non-scripted helpdesk environment. This position requires the ability to examine, question, explore and troubleshoot a variety of issues
Excellent time and task management skills
Excellent written and verbal communication skills
Technically skilled with good problem-solving abilities (Think on Your Feet)
Ability to provide timely responses to all incoming requests immediately or within 1 hour
Assess severity/impact level and prioritize support requests accordingly. And escalate to technical lead if needed
Ability to provide excellent follow-through on all open, pending, and resolved tickets that come to helpdesk

Educational Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.

Why You’ll Love Working Here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 50,000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours to create an ideal work-life balance
Paid sick days and flex days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

40 hours/week
Rotational Shifts - Day/Afternoon/Night shifts
Monday to Friday/Weekends
Holidays

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume and academic transcripts through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at [email protected]. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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