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Added 4 mins ago
WD
Sr. Software Engineer - Emerging Technology
Walt Disney Animation Studios
Vancouver, BC
- $120,700 to $161,800 CAD / year
- Full-time
The Emerging Technology Sr. Software Engineer will collaborate with engineering and production teams to build supportive tooling and agentic workflows, focusing on templates and frameworks…
Added 19 mins ago
CD
Mechatronics Engineer
Convergence Design Services
Arnprior, ON
- Full-time
…speed, creativity, and real engineering depth. If you’re an engineer who loves solving hard physics problems, shipping real hardware, and seeing your work operate in the real world, you’ll…
Added 19 mins ago
Aircraft Maintenance Engineer - YVR
WestJet Group
Vancouver, BC
Looking for the ideal aviation career? Join our highly skilled team as an Aircraft Maintenance Engineer and contribute to the safe and efficient daily maintenance on our fleet of aircraft-…
Added 49 mins ago
K
Civil Roadway Engineer - Kiewit Infrastructure Engineers
Kiewit
Burnaby, BC
- Full-time
Kiewit Infrastructure Engineering (KIE) has an opening for a dynamic Civil Roadway Engineer. You will be part of our rapidly growing Infrastructure Design Engineering Department, which…
Added 49 mins ago
CI
Principal Architect
Camis Inc
Guelph, ON
- Full-time
This is a highly influential senior technical leadership role. You will lead and evolve the architectural vision across our platform, partnering closely with the CTO, Engineering…
Added 1 hour ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 1 hour ago
Civil Roadway Engineer - Kiewit Infrastructure Engineers
Kiewit
Burnaby, BC
Kiewit Infrastructure Engineering (KIE) has an opening for a dynamic Civil Roadway Engineer. You will be part of our rapidly growing Infrastructure Design Engineering Department, which…
Added 2 hours ago
WT
Python & Database Engineer
Wissen Technology
Montreal, QC
- Full-time
We are seeking a Python & Database Engineer with 3–5 years of experience in developing scalable applications, building data pipelines, and optimizing database solutions. The ideal candidate…
Added 2 hours ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal…
Added 2 hours ago
S
Administrative Assistant
Stantec
Markham, ON
- Full-time
Join us to help plan, design, and engineer community and mobility solutions that improve everyday life. Whatever the distance, wherever the destination, our designs lead you there.
Added 3 hours ago
Software Dev Engineer, Pricing Shared Platform
Amazon
Vancouver, BC
…figure out new ideas. We innovate by applying state-of-the-art computer science to define, design, and build our systems. And we experiment with different approaches, eager to learn from…
Added 3 hours ago
Software Dev Engineer, Pricing Shared Platform
Amazon
Vancouver, BC
…figure out new ideas. We innovate by applying state-of-the-art computer science to define, design, and build our systems. And we experiment with different approaches, eager to learn from…
Added 3 hours ago
BQ
QNX Quality Manager
BlackBerry QNX
Ottawa, ON
- Full-time
Experience as an embedded software project manager or embedded software developer or quality engineer or internal auditor or process engineer with a desire and ability to learn quality.
Added 3 hours ago
B
QNX Quality Manager
BlackBerry
Ottawa, ON
- Full-time
Experience as an embedded software project manager or embedded software developer or quality engineer or internal auditor or process engineer with a desire and ability to learn quality.
Added 3 hours ago
S
Intermediate Open Pit Mining Engineer
Stantec
Vancouver, BC
- Full-time
We have an immediate opening for an intermediate level mining engineer to be based out of our Vancouver office. Applicants must possess strong computer skills as well as good written and…
Added 4 hours ago
YI
Support Engineer in Test (Bilingual – French/English)
YuJa Inc.
Toronto, ON · North York, Ontario
- From $60,000 CAD / year
- Full-time
As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend…
Added 4 hours ago
JG
Computer Vision AI / ML Engineer (Tech lead)
J&M Group
Canada
- Contract
We are hiring for a Computer Vision AI/ML Engineer Tech Lead. This role focuses on computer vision, data science, and machine learning engineering.
Added 4 hours ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
We’re looking for a seasoned Staff Software Engineer who thrives on technical depth and broad influence. You’re as comfortable designing architecture as you are shipping code, and you care…
Added 4 hours ago
JS
Lead Systems Engineer
Jonas Software
Markham, ON · Toronto, ON · Canada - Markham - Ontario
- Full-time
CORA Group is seeking a passionate, forward-thinking Lead Systems Engineer who thrives on solving complex technical challenges, embracing emerging technologies, and building innovative…
Added 13 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Added 13 hours ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
As the Director of Cyber Security Engineering, you will lead the strategic vision and implementation of advanced security frameworks, leveraging automation and AI/ML to enhance threat…
Added 1 day ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…American Communications Service Providers (CSPs) on how to engineer and monetize their optical networks for AI training and inference traffic. Working with the customer, Sales and Sales…
Added 1 day ago
ST
Controls and Automation Engineer
Saltworks Technologies
Richmond, BC
- $90,000 to $120,000 CAD / year
- Full-time
We have an exciting opportunity for a Controls & Automation Engineer (SCADA Team) to join our multi-disciplinary team. Our Controls & Automation team provides engineering design expertise…
Added 1 day ago
NE
Machine Learning Engineer
Neatco Engineering Services Inc.
Waterloo, ON
- Contract
Title: Machine Learning / Computer Vision Engineer
Added 1 day ago
NE
Physical AI Engineer
Neatco Engineering Services Inc.
Waterloo, ON
- Contract
Computer vision models such as segmentation or detection.

YuJa Inc.

Support Engineer in Test (Bilingual – French/English)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

From $60,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: From $60,000 CAD / year
Job type: Full-time
Experience: 1–2 years of customer service experience, with bilingual French and English proficiency(must have)
Working hours: 40 hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend beyond traditional support functions, encompassing rigorous quality assurance testing to enhance our educational technology solutions.

About You

Proficiency in creating and implementing thorough test plans and test cases in accordance with project specifications
Competence in manually testing software to evaluate functionality
1–2 years of customer service experience, with bilingual French and English proficiency(must have)
Skill in documenting and communicating defects effectively, offering developers precise and comprehensive information for prompt resolution
Capability to conduct regression testing to verify that software alterations do not introduce fresh issues.
Proficiency in meticulously maintaining comprehensive test documentation, encompassing test plans, test cases, and test reports
Competence in monitoring testing progress and promptly reporting issues to project
Ability to work under flexible hours like evenings, midnight, and weekends
Proficient in the use of online and remote-connecting software
Demonstrated ability to function in a non-scripted helpdesk environment. This position requires the ability to examine, question, explore and troubleshoot a variety of issues
Excellent time and task management skills
Excellent written and verbal communication skills
Technically skilled with good problem-solving abilities (Think on Your Feet)
Ability to provide timely responses to all incoming requests immediately or within 1 hour
Assess severity/impact level and prioritize support requests accordingly. And escalate to technical lead if needed
Ability to provide excellent follow-through on all open, pending, and resolved tickets that come to helpdesk

Educational Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.

Why You’ll Love Working Here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 60,000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours to create an ideal work-life balance
Paid sick days and flex days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

40 hours/week
Rotational Shifts - Day/Afternoon/Night shifts
Monday to Friday/Weekends
Holidays

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume and academic transcripts through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

The Support Engineer in Test will ensure the stability and reliability of company infrastructure through rigorous quality assurance testing. They will also provide technical support in a non-scripted helpdesk environment, managing and resolving incoming tickets.

Requirements

Candidates must possess a bachelor's degree in Information Technology, Computer Science, or a related field and be bilingual in French and English. The role requires 1-2 years of customer service experience and the ability to work flexible rotational shifts including evenings, nights, and weekends.

Skills

Test planning
Test case creation
Manual software testing
Bilingual French and English
Defect documentation
Regression testing
Test reporting
Helpdesk support
Troubleshooting
Time management
Communication skills
Problem-solving
Remote-connecting software

Benefits

Health insurance
Vision insurance
Dental insurance
RRSP
Gym subsidies
Paid sick days
Flex days
Professional development
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Support Engineer
Quality Assurance
Software Testing
Test Plans
Regression Testing
Helpdesk
Troubleshooting
Lumina
Panorama
EqualGround
Verity
LMS
Educational Technology
Compliance
Accessibility
Technical Support
Rotational Shifts
Information Technology
Computer Science

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