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Added 12 mins ago
S
Seasonal Associate
Sephora
Ottawa, ON
- $19.2 to $22.6 CAD / hour
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 12 mins ago
PROJECT MANAGER 311
City of Toronto
Toronto, ON
Division & Section: Customer Experience, Business Transformation & Sustainment
Added 12 mins ago
UO
Associate Professor/Professor - Caribbean Geographies / Caribbean Ecologies
University of Toronto
Toronto, ON
- $200,000 CAD / year
…Candidates’ research must be grounded within the Caribbean context. Experience and engagement with local communities in the Caribbean region will be an…
Added 12 mins ago
SH
Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid
Sentrex Health Solutions
Moncton, NB · Halifax, NS · Quebec, QC
- Full-time
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…
Added 12 mins ago
VC
Registered Nurse (RN) - Critical Care/Emergency/PACU - Sunshine Coast
Vancouver Coastal Health
Powell River, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning…
Added 12 mins ago
VC
Licensed Practical Nurse (LPN) - Emergency
Vancouver Coastal Health
Sechelt, BC
- $32.84 to $41.35 CAD / hour
- Part-time
…organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning…
Added 12 mins ago
VC
Licensed Practical Nurse (LPN) - Emergency
Vancouver Coastal Health
Sechelt, BC
- $32.84 to $41.35 CAD / hour
- Part-time
…organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning…
Added 12 mins ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Gatineau, QC
- Full-time
…responder dispatching and situational awareness. This software developer position will be a member of the team working on software applications for Public…
Added 12 mins ago
OC
Training Advisor
Orano Canada
SK · Saskatchewan, Canada
- $94,700 to $111,400 CAD / year
- Full-time
Experience with Learning Management Systems (LMS) and virtual training platforms
Added 12 mins ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
Demonstrating ability and experience in five leadership domains:
Added 12 mins ago
B
Mine Trainer
Brunel
SK · Saskatchewan, Canada
- $98,600 to $127,600 CAD / year
- Full-time
The successful candidate will bring extensive underground mining experience, strong knowledge of Ontario mining legislation, and a practical, learner-focused approach to training. This…
Added 12 mins ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
Demonstrating ability and experience in five leadership domains:
Added 12 mins ago
CG
Food Service and Housekeeping Manager, Selwyn House
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London, ON
- Full-time
Ensure the smooth daily operation of food services by engaging the team, delegating effectively, and delivering an exceptional customer experience and high-quality service
Added 12 mins ago
GL
Delivery Specialist
goeasy Ltd.
Winnipeg, MB
- Full-time
Some experience in a customer-facing environment
Added 12 mins ago
GL
Branch Manager
goeasy Ltd.
Halifax, NS
- Full-time
Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
Added 12 mins ago
CO
PROJECT MANAGER 311 #67733
City of Toronto
Toronto, ON
- Full-time
Division & Section: Customer Experience, Business Transformation & Sustainment
Added 12 mins ago
GG
Terminal Support Specialist
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Delta, BC
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You bring previous experience in second-level, hands-on IT support, with a strong focus on hardware and troubleshooting. You are comfortable working independently and supporting technology…
Added 12 mins ago
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Graphic Designer
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
…into clear, compelling visual solutions, including complex learning and educational concepts, for training materials, campaigns, content and…
Added 12 mins ago
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Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
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Toronto, ON
- Full-time
1-3 years’ experience in a regulatory reporting role, direct experience in Fund Accounting is also welcomed.
Added 12 mins ago
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Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Experience in Revenue recognition and Project Accounting and related compliances
Added 12 mins ago
WO
Registered Nurse - Post Anaesthetic Care Unit
William Osler Health System
Brampton, ON
- Contract
Experience within the last five years with a minimum of two years in a post-anesthesia care unit, emergency or critical care unit required
Added 12 mins ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech
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Longueuil, QC
- Other
Added 12 mins ago
Word/Data Processing Clerk II - Employee Development Division Clerk
City of Edmonton
AB
Experience working with learning management systems.
Added 12 mins ago
A
Restoration program specialist – Airport Project
AECOM
Mississauga, ON
- $170,000 to $200,000 CAD / year
- Full-time
Commitment to continuous learning by staying updated with industry trends, Airport Construction Code, and design standards.
Added 12 mins ago
FI
Plant Manager
Formations Inc
Edmonton, AB
- Full-time
…improvement. You’ll take ownership of plant performance while learning our products and processes before implementing changes that support future…

YuJa Inc.

Support Engineer in Test (Bilingual – French/English)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

From $60,000 CAD / year · Full-time

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Job details

Pay: From $60,000 CAD / year
Job type: Full-time
Experience: 1–2 years of customer service experience, with bilingual French and English proficiency(must have)
Working hours: 40 hours/week
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities extend beyond traditional support functions, encompassing rigorous quality assurance testing to enhance our educational technology solutions.

About You

Proficiency in creating and implementing thorough test plans and test cases in accordance with project specifications
Competence in manually testing software to evaluate functionality
1–2 years of customer service experience, with bilingual French and English proficiency(must have)
Skill in documenting and communicating defects effectively, offering developers precise and comprehensive information for prompt resolution
Capability to conduct regression testing to verify that software alterations do not introduce fresh issues.
Proficiency in meticulously maintaining comprehensive test documentation, encompassing test plans, test cases, and test reports
Competence in monitoring testing progress and promptly reporting issues to project
Ability to work under flexible hours like evenings, midnight, and weekends
Proficient in the use of online and remote-connecting software
Demonstrated ability to function in a non-scripted helpdesk environment. This position requires the ability to examine, question, explore and troubleshoot a variety of issues
Excellent time and task management skills
Excellent written and verbal communication skills
Technically skilled with good problem-solving abilities (Think on Your Feet)
Ability to provide timely responses to all incoming requests immediately or within 1 hour
Assess severity/impact level and prioritize support requests accordingly. And escalate to technical lead if needed
Ability to provide excellent follow-through on all open, pending, and resolved tickets that come to helpdesk

Educational Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.

Why You’ll Love Working Here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 60,000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours to create an ideal work-life balance
Paid sick days and flex days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

40 hours/week
Rotational Shifts - Day/Afternoon/Night shifts
Monday to Friday/Weekends
Holidays

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume and academic transcripts through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

The Support Engineer in Test will ensure the stability and reliability of company infrastructure through rigorous quality assurance testing. They will also provide technical support in a non-scripted helpdesk environment, managing and resolving incoming tickets.

Requirements

Candidates must possess a bachelor's degree in Information Technology, Computer Science, or a related field and be bilingual in French and English. The role requires 1-2 years of customer service experience and the ability to work flexible rotational shifts including evenings, nights, and weekends.

Skills

Test planning
Test case creation
Manual software testing
Bilingual French and English
Defect documentation
Regression testing
Test reporting
Helpdesk support
Troubleshooting
Time management
Communication skills
Problem-solving
Remote-connecting software

Benefits

Health insurance
Vision insurance
Dental insurance
RRSP
Gym subsidies
Paid sick days
Flex days
Professional development
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Support Engineer
Quality Assurance
Software Testing
Test Plans
Regression Testing
Helpdesk
Troubleshooting
Lumina
Panorama
EqualGround
Verity
LMS
Educational Technology
Compliance
Accessibility
Technical Support
Rotational Shifts
Information Technology
Computer Science

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