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Added 7 mins ago
HI
Analyst, Employee Benefits
HUB International
Burnaby, BC
- Full-time
…benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our…
Added 7 mins ago
TT
Assistant Store Manager in Training Winners - Ancaster Power Centre
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 7 mins ago
FC
Mechanical Administration
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Educational assistance and career development.
Added 7 mins ago
S
Sales Consultant II
Sysco
Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Responsible for Strategic Account Planning, developing new business, growing account portfolio, and retaining customer accounts to achieve profitable sales growth within assigned territory
Added 22 mins ago
BT
Private Enterprise Manager
Baker Tilly Canada
Dartmouth, NS
- Full-time
We are looking for a Private Enterprise Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 22 mins ago
AC
Business Development Manager
Ahria Consulting
Waterloo, ON
- Full-time
Ahria Consulting is delighted to partner with Tube Pro Inc. in their search for a Business Development Manager.
Added 23 mins ago
Outside Sales Associate - Ottawa
State Industrial - Recruiting
Ottawa, ON
Career Opportunity. As a high growth company, we offer strong opportunities for career advancement. Our training and development programs are designed to help you build new skills, grow…
Added 23 mins ago
Outside Sales Associate - Toronto
State Industrial - Recruiting
Toronto, ON
Career Opportunity. As a high growth company, we offer strong opportunities for career advancement. Our training and development programs are designed to help you build new skills, grow…
Added 36 mins ago
SC
Sales Consultant
Sysco Canada Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
Responsible for Strategic Account Planning, developing new business, growing account portfolio, and retaining customer accounts to achieve profitable sales growth within assigned territory
Added 52 mins ago
SG
Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
Montreal, QC
- Full-time
Added 52 mins ago
MS
Business Development Manager
Marberg Staffing
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Business Development Manager - Strategic Partnerships, for longstanding, well regarded boutique personal injury firm client, North York.
Added 52 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER – St. Catharines
BDC
St. Catharines, ON
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage his or her interpersonal strengths and network to generate new business opportunities, while managing a portfolio of…
Added 52 mins ago
A
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 1 hour ago
LI
Territory Manager (Residential HVAC)
Lennox International
Longueuil, QC
- Full-time
…contributions and offers a supportive environment for career development. Come, stay, and grow with…
Added 1 hour ago
DR
Account Executive - Wave 98.3 Vancouver
Durham Radio Inc.
Vancouver, BC
- Full-time
WAVE 98.3 – Vancouver’s Coolest Vibe is growing, and we’re looking for a motivated, relationship-driven Account Manager who wants to build their own business within our business.
Added 1 hour ago
JO
Territory Sales Manager
JELD-WEN of Canada
Winnipeg, MB
- Full-time
Sales management capabilities, such as territory planning, pipeline management, and strategic account development.
Added 1 hour ago
CF
Fire service account manager
Classic Fire + Life Safety
Winnipeg, MB
- Full-time
The Fire Service Account Manager develops and manages inspection, testing, and maintenance (ITM) agreements, deficiency repairs, and compliance programs, and carries them through to…
Added 1 hour ago
BT
National Account Manager
Bumper To Bumper Auto Parts
Brampton, ON
- Full-time
We are looking for someone seeking exciting new opportunities as National Account Manager for our thriving team covering Ontario and the Atlantic provinces. The successful person will be an…
Added 1 hour ago
SR
Equipment Rental specialist
Sunbelt Rentals, Inc.
Levis, QC
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 1 hour ago
EH
Communications Officer
Electricity Human Resources Canada (EHRC)
Ottawa, ON
- Contract
Reports to: Marketing and Communications Manager
Added 1 hour ago
N
Clinical Trial Business Development Specialist
NPAworldwide
Montreal, QC
- Full-time
Montreal, QC rapidly growing CRO drug testing research organization is looking for a Senior Business Development Manager (5 to 10 years' experience) to advance their already very successful…
Added 1 hour ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
Actively contribute to account planning, pipeline development, and growth strategy execution in collaboration with Key Account Managers and Digital Solution leaders
Added 2 hours ago
WC
Sr System Account Manager LC & MS
Waters Corporation
AB · BC
- Other
Waters is seeking a dynamic individual to fill the position Account Manager located in the Western Canada area. Responsibilities include driving sales of our full range of products and…
Added 2 hours ago
EF
Part-Time Retail Sales Representative for General Mills/Blue Buffalo - Mississauga
Encore Field Marketing Solutions Inc.
Mississauga, ON · ON, Mississauga, CA-ON
- Part-time
…mutually beneficial outcomes. Your role is to identify business development opportunities to drive sales within an assigned geographical…
Added 3 hours ago
PH
Supervisor, Facilities Maintenance & Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, FMO, the Supervisor is responsible for overseeing the development and supervision of the day-to-day activities of the…

YuJa

Client Onboarding Specialist - SaaS

Toronto, ON, Canada
North York, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

Build and maintain enterprise client relationships through tailored onboarding, training, ongoing support, and proactive account monitoring. Manage renewals and contract changes, identify upsell opportunities, prepare quotations, resolve technical issues, and keep clients and internal stakeholders informed.

Requirements

Candidates should have 1–3 years of client or customer support experience and strong relationship-building and sales skills, including the ability to communicate the value of product enhancements. They should be proactive, organized, empathetic, detail-oriented, comfortable engaging senior professionals, and effective communicators and collaborators.

Skills

Client Onboarding
Customer Support
Account Management
Sales
Upselling
Contract Renewals
Negotiation
Product Training
Technical Issue Resolution
Client Retention
Written Communication
Verbal Communication
Problem-Solving
Time Management
Organization

Benefits

Health Benefits
Vision Benefits
Dental Benefits
RRSP
Gym Subsidies
Flexible Work Hours
Paid Sick Days
Professional Development Opportunities
Learning Reimbursements
Company-Provided Snacks And Drinks
Employee Recognition Programs
Team Engagement Events

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Success
Account Management
Client Onboarding
Customer Support
Enterprise Clients
Client Retention
Revenue Growth
Upselling
Renewals
Contract Management
Negotiation
Product Enhancements
Add-Ons
Widgets
Price Quotations
Product Training
Technical Support
Account Monitoring
Stakeholder Updates
Digital Compliance
Accessibility
Cloud-Based Solutions
Higher Education
K-12
Government
Healthcare
Lumina
Panorama
EqualGround

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