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Added 7 mins ago
L
Product Manager
Linedata
Toronto, ON
- Full-time
Product Manager – Capitalstream | Lending & Leasing
Added 3 hours ago
EC
Account Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for an Account Manager to join our Federal Sector Services department.
Added 3 hours ago
Account Executive Mid Market
Alveole
Montreal, QC
You'd join a small but mighty AE team in Montreal, reporting to the Sales Manager, with real input into how this motion gets built and direct mentorship from our co-founders as you grow…
Added 4 hours ago
A
Account Executive Mid Market
Alvéole
Montreal, QC
- Full-time
You'd join a small but mighty AE team in Montreal, reporting to the Sales Manager, with real input into how this motion gets built and direct mentorship from our co-founders as you grow…
Added 4 hours ago
SM
Senior Account Manager (Client Growth + Base + Uncapped Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Added 5 hours ago
CC
Business Development Manager
Carlson Construction Ltd.
AB · Edmonton, AB
- Full-time
We have an opportunity for a Business Development Manager in our Edmonton office! We are proud of our remarkable Carlson team, and we are seeking an individual who leads by example and who…
Added 5 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 5 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 6 hours ago
BU
Retail Relationship Banker
BMO U.S.
MB · Manitoba, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 6 hours ago
BU
Retail Relationship Banker
BMO U.S.
NB · New Brunswick, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
…contractors and Convergint staff in matters pertaining to pre-bid sales, project management, project execution and project close-out processes and…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
SK · Saskatchewan, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
NL · Newfoundland and Labrador, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
AB · Alberta, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
NS · Nova Scotia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
BC · British Columbia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 8 hours ago
BU
Retail Relationship Banker
BMO U.S.
ON · Ontario, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 9 hours ago
B
Office Manager
Binners
Toronto, ON · Etobicoke, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Office Manager's ultimate responsibility is to create leverage for the owners and senior management team.
Added 10 hours ago
DP
BD & Marketing Manager - Disputes
DLA Piper Canada LLP
Toronto, ON · Vancouver, BC
- $140,000 to $165,000 CAD / year
…looking for you. We are currently looking for a BD & Marketing Manager - Disputes to join our BD & Marketing department and invite you to review the job…
Added 10 hours ago
EH
Business Development Account Manager (AM) - Western Canada
Edgewood Health Network Inc
Canada
- $80,000 to $95,000 CAD / year
- Full-time
The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships.…
Added 10 hours ago
VW
Key Account Manager Ontario - Barebells I Canada
Vitamin Well Group
ON · Ontario, Canada
- Full-time
As Key Account Manager – Grocery & Convenience, your primary focus will be growing our presence and share of shelf across key grocery and convenience accounts. You will support category…
Added 10 hours ago
ME
Retail Manager - Whistler
Mountain Equipment Company
Whistler, BC
- $56,000 to $69,900 CAD / year
We currently have three Department Manager opportunities available:
Added 11 hours ago
SE
Field Service Technician
Schneider Electric
Calgary, AB
- Full-time
Instructing customers and sales personnel in the operation and maintenance of equipment;
Added 11 hours ago
IC
Manager of Dental Services
IPAC Consulting - Infection Control
Woodstock, ON
- Full-time
We are seeking a dynamic and experienced Manager of Dental Services to lead this division, oversee consultants, and maintain the highest standards of quality and client satisfaction. This…

Closed listing

YuJa

Client Success Analyst

Toronto, ON, Canada
North York, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Closing date: Oct 30, 2026
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

About employer

More about this job

Responsibilities

Build and maintain enterprise client relationships through onboarding, training, ongoing support, and proactive account monitoring. Manage renewals and contract changes, identify upselling opportunities, prepare quotations, resolve technical issues, and keep clients and internal stakeholders informed.

Requirements

Candidates should have 1–3 years of client or customer support experience and demonstrate strong relationship-building and sales skills. They should communicate effectively, solve problems proactively, manage time and details well, and be comfortable supporting senior-level professionals in a fast-paced environment.

Skills

Customer Support
Account Management
Sales
Upselling
Contract Renewal Negotiation
Client Onboarding
Product Training
Technical Issue Resolution
Client Retention
Revenue Growth
Written Communication
Verbal Communication
Problem-Solving
Time Management
Organization

Benefits

Health Benefits
Vision Benefits
Dental Benefits
Employer-Paid Benefits
RRSP
Gym Subsidies
Flexible Work Hours
Paid Sick Days
Company-Provided Snacks And Drinks
Employee Recognition Programs
Professional Development Opportunities
Learning And Development Reimbursements
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Cloud-Based Solutions
Digital Compliance
Accessibility
Enterprise Clients
Client Success
Account Management
Client Retention
Revenue Growth
Upselling
Renewals
Contract Negotiation
Client Onboarding
Product Training
Technical Support
Price Quotations
Account Monitoring
Risk Identification
Client Engagement
Stakeholder Communication
Higher Education
K-12
Government
Healthcare
Lumina
Panorama
EqualGround
Verity

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