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Added 4 mins ago
IG
Security Software Engineer
Insight Global
Toronto, ON
- $160,000 to $215,000 CAD / year
- Full-time
5+ years of hands-on software development experience
Added 4 mins ago
TT
Managing Director
The Trans Film Mentorship
Toronto, ON
- Full-time
…Directors. As our first senior operational hire, you will provide team leadership and oversight to ensure programs are high-quality and responsive. Reporting to the Board of Directors, you…
Added 4 mins ago
C
Communications & Events Coordinator - Collaborative Centre for Climate, Health and Sustainable Care
CASCADES
Toronto, ON
- Full-time
Lead the development and writing of clear, engaging, and accessible content for the
Added 4 mins ago
K
Mechanical Technologist
Kinectrics
Toronto, ON
- Full-time
Reports to: Team Lead, technologists/Machinist
Added 4 mins ago
K
Mechanical Technician/Technologist
Kinectrics
Toronto, ON
- Full-time
Reports to: Technologist/Machinist (Team Lead)
Added 4 mins ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Added 4 mins ago
Project Manager, Digital Media
AutoTrader.ca
Toronto, ON
Support internal team with the development and facilitationof branded content campaigns. Present project plan, define asset scope, facilate kick-off documentation, prepare accurate WBS,…
Added 4 mins ago
F/
Senior Data Developer (Data, Compliance & Financial Solutions)
FCC / FAC
AB · BC · MB · NB · NL · NS · ON · PE · Quebec, QC · Regina, SK · SK · FCC Tower
- Full-time
…solutions using AWS technologies, infrastructure as code and strong software development practices. You’ll interpret business requirements, contribute to solution design and help ensure…
Added 4 mins ago
F/
Senior Data Developer
FCC / FAC
Regina, SK · FCC Tower
- Full-time
You’ll be part of a foundational data team that supports FCC’s company-wide data needs, including data infrastructure, production support, new pipeline development and enhancements to…
Added 4 mins ago
Manager Application Support
The Canada Life Assurance Company
Winnipeg, MB
…Application Support on our Investment Technology Operations Support team, you will lead technology professionals who have in-depth knowledge of Investment business information…
Added 4 mins ago
IO
Senior Process Engineer
Irving Oil
Saint John, NB
- Full-time
As a Senior Process Engineer within Irving Oil’s Engineering Services team, you will support the largest oil refinery in Canada and our terminal network through engineering projects that…
Added 4 mins ago
Senior Demand Generation Manager
Versaterm
Vancouver, BC · Ottawa, ON
…forensic lab processes evidence, there's a good chance our software is working behind the scenes. That's been true for over four…
Added 4 mins ago
B
Senior Product Designer
Bridgit
Remote, Canada
- $120,000 to $160,000 CAD / year
- Full-time
- Remote
Evolve how we design: lead the shift to an AI-native design process for the team. Find where AI removes busywork, speeds up discovery, and lets us test more ideas, then make those practices…
Added 4 mins ago
B
Senior Product Manager
Bridgit
Remote, Canada
- $140,000 to $180,000 CAD / year
- Full-time
- Remote
…from customer problem to shipped outcome. You'll work as one team with design and engineering, get hands-on testing ideas yourself, and use data every day to decide what's worth building…
Added 15 mins ago
M
Jr Engineer- MTS - Mission Operations
MDA
Longueuil, QC
- Full-time
…of Technical Staff (MTS) on our Robotics & Space Operations team at our St. Hubert (on-site at the Canadian Space Agency), Quebec office. In this role, the candidate will be part of the…
Added 15 mins ago
VC
Booking Clerk/Secretary
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Other
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH) on the Gynecology Clinic team at Vancouver General Hospital in Vancouver,BC. Apply now to join our team!
Added 15 mins ago
VC
Registered Nurse (RN) - Preadmission
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Other
Come work as a Registered Nurse with Vancouver Coastal Health (VCH) in Pre-Admission at Vancouver General Hospital in Vancouver, BC! Apply now to join the team!
Added 15 mins ago
Software Development Engineer, Amazon Fulfillment Technologies (AFT) - Outbound/Flow, AFT Outbound Execution Teams
Amazon
Toronto, ON
- 3+ years of non-internship professional software development experience
Added 15 mins ago
FF
Senior Penetration Tester
Forward Financing
Remote, Canada
- $145,000 to $183,000 USD / year
- Full-time
- Remote
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a…
Added 15 mins ago
G
Senior Project Manager, Municipal Roads
GFT
Ottawa, ON · Toronto, ON
- Full-time
As a Senior Project Manager, Municipal Roads, you will function as a project manager or team lead on municipal roadway projects. You will also participate in and support pursuit and…
Added 17 mins ago
E
Project Manager
EllisDon
Halifax, NS · NS · Nova Scotia Projects
- Full-time
Lead project meetings with internal and external parties to monitor and support the team’s ongoing development and progression.
Added 17 mins ago
AC
Director, Application Development - Customer Digital
Air Canada
Toronto, ON
- Full-time
The Director of Application Development will lead the design, development, and delivery of some of our most critical customer digital applications and all our in-house cargo applications.…
Added 17 mins ago
IF
Director, Business Intelligence and Advanced Analytics
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As Director, Business Intelligence and Advanced Analytics, you will lead the analytical capabilities that support performance management. You will be responsible for analytical…
Added 33 mins ago
B
Senior Product Designer
Bridgit
Canada
- $120,000 to $160,000 CAD / year
- Full-time
Evolve how we design: lead the shift to an AI-native design process for the team. Find where AI removes busywork, speeds up discovery, and lets us test more ideas, then make those practices…
Added 33 mins ago
B
Senior Product Manager
Bridgit
Canada
- $140,000 to $180,000 CAD / year
- Full-time
…from customer problem to shipped outcome. You'll work as one team with design and engineering, get hands-on testing ideas yourself, and use data every day to decide what's worth building…

YuJa

Client Success Specialist - SaaS Sales

Toronto, ON, Canada
North York, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 19, 2026
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Oct 20, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

Manage enterprise client relationships and post-sales success through onboarding, training, support, and proactive account monitoring. Lead renewals and contract changes, identify upsell opportunities, prepare quotations, resolve product issues, and keep clients and internal stakeholders informed.

Requirements

Requires 1–3 years of client or customer support experience, strong relationship-building and sales skills, and the ability to communicate product value and engage senior-level professionals. Candidates should be proactive, organized, detail-oriented, empathetic, comfortable using technology, and effective under pressure and in collaborative settings.

Skills

Customer Support
Account Management
SaaS Sales
Upselling
Contract Renewals
Negotiation
Client Onboarding
Product Training
Technical Issue Resolution
Written Communication
Verbal Communication
Problem-Solving
Time Management
Organization
Emotional Intelligence

Benefits

Health Benefits
Vision Benefits
Dental Benefits
RRSP
Gym Subsidies
Flexible Work Hours
Paid Sick Days
Company-Provided Snacks And Drinks
Team Events And Celebrations
Employee Recognition Programs
Professional Development And Learning Reimbursements

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Success
Account Management
Customer Support
Enterprise Clients
Client Retention
Revenue Growth
Upselling
Renewals
Contract Negotiation
Client Onboarding
Product Training
Product Upgrades
Add-Ons
Widgets
Price Quotations
Technical Support
Account Monitoring
Digital Compliance
Accessibility
Higher Education
K-12
Government
Healthcare
Lumina
Panorama
EqualGround
Verity

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