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Added 10 mins ago
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Contract Senior Operator
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- Full-time
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YW Calgary

Nutritional Service Lead

Calgary, AB, T2G 5B7, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 2, 2026

Original job description

The Nutritional Services Lead oversees the daily operations of YWCA Calgary’s shared kitchen, ensuring the delivery of safe, nutritious and high-quality meals for childcare children and shelter clients. This hands-on role leads the team, coordinates food production, manages inventory and costs, and maintains a clean, efficient kitchen environment. Through clear communication, sound judgement, and a client-centered approach, the Nutritional Services Lead supports service excellence and fosters a respectful, collaborative workplace.

This is a full-time, on-site position working 37.5 hours per week, with a typical schedule of Tuesday to Saturday, 10:00 a.m. to 6:00 p.m. Flexibility is required to support a seven-day kitchen operation and respond to staffing needs, emergencies, special events, and operational requirements.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits including an employee assistance plan
Paid time off (for eligible roles; prorated based on start date and FTE status) includes:
- 3 weeks of paid vacation
- 6 personal days
- 12 sick days
- A paid day off to celebrate your birthday

WHAT YOU'LL DO

Lead daily health and safety practices, ensuring safety is integrated into every shift, task, and decision
Maintain and reinforce food safety, sanitation, allergen management, product storage, temperature control, and safe equipment operation standards
Accurately complete and review required safety inspections, food safety logs, cleaning records, and incident reports in a timely manner
Lead the team in preparing and delivering consistent, nutritious, and appealing meals and snacks for Child Care and Shelter Services
Plan menus and coordinate food production to ensure meals are prepared on time, portions are appropriate, and service commitments are met
Understand and accommodate the needs of children, shelter clients, and program teams, including allergies, dietary requirements, cultural considerations, texture modifications, and service schedules
Demonstrate cultural awareness and sensitivity in meal planning and food service, respecting the diverse cultural, spiritual, and dietary needs and preferences of clients
Seek and respond to feedback from clients, customers, and program partners in a respectful and professional manner, using input to continuously improve meal quality and service delivery
Provide hands-on support in food preparation, meal service, cleaning, and operational coverage as needed to maintain quality, service continuity, and client satisfaction
Plan and coordinate food, supply, and small equipment orders based on menus, meal volumes, inventory levels, and approved budgets
Verify deliveries for quality, quantity, temperature and accuracy, following up promptly to resolve issues related to late, missing, damaged, or unacceptable orders
Maintain accurate inventory records and ensure products are used in the appropriate order to minimize waste through effective storage, portion control, forecasting and batch-cooking practices
Monitor food and supply costs regularly, identifying opportunities to improve efficiency while maintaining quality and staying within approved budget targets
Develop schedules, assign work and coordinate staffing to support efficient service delivery
Coordinate team coverage for absences, training, and special events while maintaining service standards
Support the recruitment, onboarding, training, development, and retention of team members

QUALIFICATIONS

Red Seal Cook certification is required
Current food-safety certification

WHAT YOU'LL BRING

Minimum three years of experience in a commercial, institutional, community, healthcare, child care, shelter, hospitality or high-volume kitchen environment
Demonstrated experience leading teams, assigning work, coaching staff and maintaining operational standards
Experience with menu planning, food production, inventory management, ordering, cost control and waste reduction
Strong leadership, decision-making and communication skills
Excellent organizational, planning, and problem-solving abilities
Proficiency with scheduling, inventory, ordering and administrative software

If you want to change lives, we want to hear from you.
Deadline: until a successful candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YWCA Calgary: www.ywcalgary.ca

YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca.

Apply About employer

More about this job

Responsibilities

The Nutritional Services Lead oversees daily kitchen operations, including food production, inventory management, and team supervision to ensure safe and nutritious meal delivery. This role also maintains high standards of sanitation, manages budgets, and coordinates staffing to meet the needs of childcare and shelter clients.

Requirements

Candidates must hold a Red Seal Cook certification and current food-safety certification. A minimum of three years of experience in a high-volume kitchen environment with demonstrated leadership and administrative skills is required.

Skills

Food safety
Menu planning
Inventory management
Team leadership
Cost control
Staff scheduling
Food production
Sanitation
Allergen management
Budgeting
Coaching
Problem-solving
Communication
Administrative software
Cultural awareness

Benefits

Employee assistance plan
Paid vacation
Personal days
Sick days
Birthday off

Visa sponsorship

Not detected in the job text

Keywords

Red Seal Cook
Food Safety
Kitchen Operations
Menu Planning
Inventory Management
Cost Control
Staff Scheduling
Sanitation
Allergen Management
Batch-cooking
Food Production
Budgeting
Team Leadership
Commercial Kitchen
Institutional Kitchen
Hospitality
Client-centered approach
Cultural Sensitivity
Administrative Software
Safety Inspections

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