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Added 2 hours ago
Residential Building Attendant
Lookout Housing and Health Society
Vancouver, BC
Crisis Intervention Skills Training is an asset
Added 2 hours ago
Social Worker II - Psychosocial Oncology
Alberta Health Services
Red Deer, AB
Part-time
As a Social Worker II, you will be a member of an inter-disciplinary team and provides a range of social work services to patients and their families. Your services may include:…
Added 3 hours ago
Crisis Worker
Stevenson Memorial Hospital
Alliston, ON
Full-time
…those who need it most. Join our Mental Health team as a Casual Crisis…
Added 3 hours ago
After Hours Worker
Family and Children's Services Niagara
St. Catharines, ON
$17.6 to $28.87 CAD / hour
Part-time
Under the direction of the Child Welfare Supervisor, the After Hours Worker is responsible for providing child protection services in response to referrals and situations presented as…
Added 3 hours ago
Registered Nurse ICU
St. Joseph's Health Centre, Toronto
Toronto, ON
Part-time
The interdisciplinary team includes: an Advanced Practice Clinical Educator, Social Worker, Clinical Ethicist, Dietician and Physiotherapist.
Added 3 hours ago
Youth Worker Student
Arc Mercer
Barrie, ON
Contract
We are recruiting for a Youth Worker Student to assist youth with an intellectual disability or complex needs to engage with their peers in a social setting: to assist the Youth Engagement…
Added 4 hours ago
Social Worker -BSW
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager of Social Work, the Social Worker provides clinical Social Work services to residents, patients and their families; participates in an interdisciplinary team;…
Added 4 hours ago
Systems Navigation Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
…across community and acute care. The Systems Navigation Support Worker will provide proper linkage for clients of a My Health Team network of primary care providers, where services needed…
Added 4 hours ago
Social Worker
Retirement Concepts
Summerland, BC
$40 CAD / hour
Temporary
Reporting to the General Manager and/or designate, the Social Worker is responsible for the delivery of social work services to residents and their families in all Long Term Care and…
Added 5 hours ago
Security Guard
Health Sciences North
Sudbury, ON
Observe patients, visitors and staff for escalating behavior and intervene using Non-Violent Crisis Intervention and Crisis and Restraint Management principles.
Added 5 hours ago
Infant and Child Development Worker
Health Sciences North
Sudbury, ON
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
Added 5 hours ago
Social Worker Bachelors (Crisis Intervention)
Health Sciences North
ON · Sudbury, ON
Provide psychosocial risk assessments, crisis counselling and community connections to services for individuals presenting with mental health and addictions concerns. Work in collaboration…
Added 5 hours ago
Security Guard
Health Sciences North
Sudbury, ON
Observe patients, visitors and staff for escalating behavior and intervene using Non-Violent Crisis Intervention and Crisis and Restraint Management principles.
Added 5 hours ago
Infant and Child Development Worker
Health Sciences North
Sudbury, ON
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
Added 5 hours ago
Social Worker Bachelors (Crisis Intervention)
Health Sciences North
ON · Sudbury, ON
Provide psychosocial risk assessments, crisis counselling and community connections to services for individuals presenting with mental health and addictions concerns. Work in collaboration…
Added 7 hours ago
Client Support Worker (2026-189-CC)
WoodGreen Community Services
Toronto, ON
Part-time
Competition # 2026-189-CCClient Support Worker (2026-189-CC)Employment Type:Part Time, Bargaining Unit (4 Vacancies)Work Hours:14 hours/week: Sat-Sun: Day Shifts: 7am – 3pm & 8am – 4pmWork…
Added 7 hours ago
Supportive Housing Worker
Cota
Toronto, ON
Part-time
The Supportive Housing Worker is responsible for providing Recovery Oriented services to Cota clients in a manner consistent with Cota’s Mission, Vision and Values.
Added 8 hours ago
MENTAL HEALTH WORKER (CASUAL & PART-TIME)
PHS Community Services Society
Vancouver, BC
Part-time
PHS hires from within. Mental Health Worker and Home Support Worker roles provide foundational skills for individuals looking to progress within the organization.
Added 8 hours ago
Residential Care Worker
Prairie Mountain Health
Ste. Rose du Lac, MB
Full-time
As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a…
Added 8 hours ago
Activity Instructor 2
Prairie Mountain Health
Brandon, MB
Full-time
Consults the Occupational Therapist, Community Mental Health Worker, and/or additional team members appropriately regarding activities for patients with specific functional impairments.
Added 8 hours ago
Youth Peer Support Worker
The John Howard Society of North Island
Campbell River, BC
$26.49 to $30.36 CAD / hour
In accordance with the established vision and values of the organization, the Youth Peer Support Worker works as a member of an interdisciplinary team to provide youth peer support. Plans,…
Added 9 hours ago
Pathway of Hope Case Worker
The Salvation Army in Canada
Dartmouth, NS
Full-time
…navigate on their own, with the goal of ending the cycle of crisis and…
Added 10 hours ago
Social Worker - M.S.W - Cardiac & Stroke (GEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
Full-time
Job Number: JR107155 Job Title: Social Worker - M.S.W - Cardiac & Stroke (GEN) Union: OPSEU Union: OPSEU Job Category: Paramedical Hospital Location: General Site Job Type: Permanent, Full…
Added 11 hours ago
Social Worker EVG
Baptist Housing
White Rock, BC
Temporary
…environment where support for you is prioritized. As the social worker, you’ll serve as a part of the multidisciplinary care team, advocating for residents and assessing their psychosocial…
Added 12 hours ago
Residential Worker
The Salvation Army in Canada
Hamilton, ON
Part-time
…Under the direction of the Program Manager, the Residential Worker will provide a service to residents/clients by ensuring their safety while interacting in a positive, supportive manner,…

YW Calgary

Program Support Worker - Daytime

Calgary, AB, T2G 5J1, Canada

Job type: Part-time
Experience: 1-2 years’ experience working in a shelter setting
Posting language: English
Posted: Sep 11, 2026

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Original job description

The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and stable housing. As a key member of our interdisciplinary team, this role focuses on day-to-day operational and emotional support, ensuring the smooth functioning of the program and the wellbeing of residents. Through compassionate, trauma-informed support and consistent operational care, the Program Support Worker helps create a safe and stable environment where women feel empowered to heal, rebuild and move toward long-term housing stability and overall wellbeing.

This role is scheduled from 7:00 a.m. to 3:00 p.m., Monday through Friday.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits including an employee assistance plan
Paid time off (for eligible roles; prorated based on start date and FTE) includes:
- 3 weeks of paid vacation
- 6 personal days
- 12 sick days
- A paid day off to celebrate your birthday

WHAT YOU'LL DO

Create a welcoming, inclusive environment that respects diverse identities, cultures, and lived experiences
Build trusting, trauma-informed, and professional relationships with clients through consistent, compassionate presence
Support clients in navigating emotional distress, conflict, or crisis using grounding techniques and crisis de-escalation strategies
Respond to crises with calm, appropriate interventions and access emergency supports when necessary
Assist clients in identifying and articulating their needs, preferences, and goals in collaboration with their key Case Manager
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Support clients in accessing basic needs such as food, hygiene supplies, and clothing
Help clients feel safe and empowered during transitions such as move-ins, exits, or changes in care
Assist clients with activating their safety plans created with their key Case Manager
Maintain accurate and timely documentation, including critical incidents, shift notes and case notes
Coordinate lease agreements, renewals and move-in/move-out procedures with sensitivity and efficiency
Adhere to sound record keeping and documentation practices, including safe storage of confidential information, timely data entry and objective case noting
Collect rents and actively address rent arrears by supporting clients in developing rent-repayment plans as needed
Support data entry and administrative tasks related to program evaluation and reporting
Integrate equity, diversity and inclusion principles into one’s role, work, and engagement with others, as aligned with YW Calgary’s EDI strategy and values
Understand YW Calgary’s Health, Safety and Wellness (HS&W) policies, practices and protocols; ensure work is performed safely and in alignment with YW’s HS&W culture

QUALIFICATIONS

Post-secondary education in Human Services, Social Work, or equivalent
1-2 years’ experience working in a shelter setting

WHAT YOU'LL BRING

Training in trauma-informed care, gender-based violence, and crisis intervention preferred
Experience working with vulnerable populations, specifically diverse women impacted by intersectional barriers
Ability to respond to high pressure situations and consistent use of trauma-informed and strengths-based approaches
Skilled at balancing priorities while maintaining a calm and supportive presence
Collaborative; strong communication, organizational, and record-keeping skills
Ability to manage sensitive situations with discretion and professionalism
Proficiency with Microsoft Office, data systems and reporting tools

If you want to change lives, we want to hear from you.
Deadline: until a successful candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca.

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More about this job

Responsibilities

The Program Support Worker provides daily operational and emotional support to women in a shelter, facilitating their transition to stable housing. They manage crisis situations, maintain accurate case documentation, and assist clients in accessing essential services and resources.

Requirements

Candidates must have post-secondary education in Human Services, Social Work, or an equivalent field. A minimum of 1-2 years of experience working in a shelter setting is required.

Skills

Trauma-informed care
Crisis intervention
Case management
Conflict resolution
Crisis de-escalation
Documentation
Record keeping
Data entry
Advocacy
Communication
Organizational skills
Microsoft Office
Equity and inclusion
Strengths-based approach
Professionalism

Benefits

Employee assistance plan
Paid time off
3 weeks of paid vacation
6 personal days
12 sick days
Paid birthday off

Visa sponsorship

Not detected in the job text

Keywords

Human Services
Social Work
Shelter
Trauma-informed care
Crisis intervention
Gender-based violence
Case management
Homelessness
Addictions
Mental health
Documentation
Data entry
Equity
Diversity
Inclusion
Microsoft Office
Advocacy
Safety planning
Reporting
Record keeping

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