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Added 4 days ago
YC
Program Support Worker - Evenings
YW Calgary
Calgary, AB
- Part-time
The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and…
Added 4 days ago
YC
Program Support Worker - Weekends
YW Calgary
Calgary, AB
- Part-time
The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and…
Added 4 days ago
LS
Heavy Equipment Mechanics
Lake Shore Gold
ON · Ontario, Canada
- Full-time
…at the local airport via multiple carriers. There are many support networks in the community including the local Timmins and District Hospital, local sports leagues for children and adults…
Added 4 days ago
FT Health Care Aide (External | Fri-Tue)
Connective
Maple Ridge, BC
Provides input regarding resident support requirements and discuss changes with Program Manager and Team
Added 4 days ago
PT Residence Worker, Youth and Child (Aurora House)
Connective
Maple Ridge, BC
…of a Ministry of Child and Family Development (MCFD) funded program for youth and children who require full-time specialized care due to multiple psychiatric diagnoses, developmental…
Added 4 days ago
K
Licensed Paralegal
Kelly
Mississauga, ON
- $45 USD / hour
- Full-time
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about.…
Added 4 days ago
CG
Food Service Worker
Compass Group Canada
Saint John, NB
- Part-time
…financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and…
Added 4 days ago
K
Licensed Paralegal
Kelly
Mississauga, ON
- $43,000 to $45,000 USD / year
- Full-time
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about.…
Added 4 days ago
K
Law Clerk (Real Estate)
Kelly
Mississauga, ON
- $55 to $60 USD / hour
- Full-time
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about.…
Added 4 days ago
RM
Social Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of the Patient Flow Team, the Social Worker collaborates with patients, families, caregivers, interdisciplinary team members, and community partners to support safe, timely, and…
Added 4 days ago
CG
Food Service Worker, FT, PT
Compass Group Canada
Halifax, NS
- Full-time
…financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and…
Added 4 days ago
PM
Community Addictions Worker
Prairie Mountain Health
Dauphin, MB
- Full-time
The focus of the community addiction worker is to provide counselling, education, and support services to individuals, families and the community related to alcohol, drugs and gambling,…
Added 4 days ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Merritt, BC
- Internship
As a Community Health Worker, you will work as part of a dynamic team of Nurses and LPNs who support Community Clients’ independence and ability to stay at home. Community Health Workers…
Added 4 days ago
IH
Food Service Worker
Interior Health Authority
Kamloops, BC
- Internship
Interior Health is seeking Food Service Workers to join our Support Services team at Royal Inland Hospital in Kamloops, BC. If you are a reliable, flexible and motivated individual…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Indigenous Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Full-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 4 days ago
LH
Medical Care Aid
Lookout Housing and Health
Surrey, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 4 days ago
LH
Medical Care Aid
Lookout Housing and Health
Surrey, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Surrey, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…

YW Calgary

Program Support Worker - Evenings

Calgary, AB, T2G 5J1, Canada

Part-time

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Job details

Job type: Part-time
Experience: 1-2 years’ experience working in a shelter setting
Posting language: English
Posted: Oct 20, 2026

Original job description

The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and stable housing. As a key member of our interdisciplinary team, this role focuses on day-to-day operational and emotional support, ensuring the smooth functioning of the program and the wellbeing of residents. Through compassionate, trauma-informed support and consistent operational care, the Program Support Worker helps create a safe and stable environment where women feel empowered to heal, rebuild and move toward long-term housing stability and overall wellbeing.

This is a full-time, 37.5-hour-per-week position, working weekday evening shifts from 3:00 p.m. to 11:00 p.m.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits including an employee assistance plan
Paid time off (for eligible roles; prorated based on start date and FTE status) includes:
- 3 weeks of paid vacation
- 6 personal days
- 12 sick days
- A paid day off to celebrate your birthday

WHAT YOU'LL DO

Create a welcoming, inclusive environment that respects diverse identities, cultures, and lived experiences
Build trusting, trauma-informed, and professional relationships with clients through consistent, compassionate presence
Support clients in navigating emotional distress, conflict, or crisis using grounding techniques and crisis de-escalation strategies
Respond to crises with calm, appropriate interventions and access emergency supports when necessary
Assist clients in identifying and articulating their needs, preferences, and goals in collaboration with their key Case Manager
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Support clients in accessing basic needs such as food, hygiene supplies, and clothing
Help clients feel safe and empowered during transitions such as move-ins, exits, or changes in care
Assist clients with activating their safety plans created with their key Case Manager
Maintain accurate and timely documentation, including critical incidents, shift notes and case notes
Coordinate lease agreements, renewals and move-in/move-out procedures with sensitivity and efficiency
Adhere to sound record keeping and documentation practices, including safe storage of confidential information, timely data entry and objective case noting
Collect rents and actively address rent arrears by supporting clients in developing rent-repayment plans as needed
Support data entry and administrative tasks related to program evaluation and reporting
Integrate equity, diversity and inclusion principles into one’s role, work, and engagement with others, as aligned with YW Calgary’s EDI strategy and values
Understand YW Calgary’s Health, Safety and Wellness (HS&W) policies, practices and protocols; ensure work is performed safely and in alignment with YW’s HS&W culture

QUALIFICATIONS

Post-secondary education in Human Services, Social Work, or equivalent
1-2 years’ experience working in a shelter setting

WHAT YOU'LL BRING

Training in trauma-informed care, gender-based violence, and crisis intervention preferred
Experience working with vulnerable populations, specifically diverse women impacted by intersectional barriers
Ability to respond to high pressure situations and consistent use of trauma-informed and strengths-based approaches
Skilled at balancing priorities while maintaining a calm and supportive presence
Collaborative; strong communication, organizational, and record-keeping skills
Ability to manage sensitive situations with discretion and professionalism
Proficiency with Microsoft Office, data systems and reporting tools

If you want to change lives, we want to hear from you.
Deadline: until a successful candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca.

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More about this job

Responsibilities

The Program Support Worker provides operational and emotional support to women in a shelter environment, ensuring a safe and stable transition to housing. Responsibilities include crisis intervention, case documentation, and assisting clients with daily needs and service plan goals.

Requirements

Candidates must have post-secondary education in Human Services or Social Work and 1-2 years of experience in a shelter setting. Proficiency in trauma-informed care and crisis intervention is highly preferred.

Skills

Trauma-informed care
Crisis intervention
Case management
Conflict resolution
Crisis de-escalation
Record keeping
Data entry
Advocacy
Communication
Organizational skills
Microsoft Office
Strengths-based approach
Gender-based violence support
Client support

Benefits

Employee assistance plan
Paid time off
3 weeks of paid vacation
6 personal days
12 sick days
Paid birthday off

Visa sponsorship

Not detected in the job text

Keywords

Human Services
Social Work
Trauma-informed care
Crisis intervention
Shelter
Case management
Homelessness
Mental health
Gender-based violence
Conflict resolution
Data entry
Microsoft Office
Advocacy
Record keeping
Equity
Diversity
Inclusion
Safety planning
Operational support
Client services

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