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Added 10 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
Added 41 mins ago
MS
Mental Health Worker, Resource Centre (Temporary, Full Time)
MPA Society
Vancouver, BC
- Full-time
Classification Benchmark: Support Worker 2 Grid Level: 34 Collective Agreement: Community Subsector Association Reports to: Manager, Resource Centre
Added 1 hour ago
A
Planificateur De Production | Production Planner
Actalent
Sainte-Anne-de-Bellevue, QC
- $33 to $41 CAD / hour
- Contract
Identify schedule risks and support mitigation activities.
Added 1 hour ago
RU
Administrative Assistant
Ricoh USA, Inc.
Mississauga, ON
- Full-time
…solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job performance responsibilities and will…
Added 1 hour ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 1 hour ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 1 hour ago
Field Sales Specialist- Multi-Dwelling Unit (Victoria)
Rogers Communications
Victoria, BC
Plan and support marketing events and sales programs, both in-person and virtual, within MDU communities.
Added 2 hours ago
L
The North West Company This link will open in a new window is hiring Grocery Clerk with LMIA
LMIA.CA
MB · Manitoba, Canada
- Full-time
…Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is…
Added 2 hours ago
Social Services Program Manager
Department of Families
The Pas, MB
Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated…
Added 2 hours ago
RH
Community Disability Worker: One Saturday Per Month - TERM
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Part-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 2 hours ago
Development Manager - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
Provide project management support for your team, schedule work in alignment with project goals, track dependencies, identify, raise, and facilitate resolution of risks, escalate issues as…
Added 2 hours ago
AC
Analyste Fonctionnel SAP | SAP Functional Analyst
Aston Carter
Montreal, QC
- $50 to $70 CAD / hour
- Contract
Support pour la gestion avancée des entrepôts (EWM): Assister les équipes d'entrepôt et de centre de distribution utilisant SAP EWM.
Added 2 hours ago
AC
Consultant SAP S/4HANA | SAP S4/Hana Consultant
Aston Carter
Montreal, QC
- $50 to $70 CAD / hour
- Contract
Support pour la gestion avancée des entrepôts (EWM): Assister les équipes d'entrepôt et de centre de distribution utilisant SAP EWM.
Added 3 hours ago
R
Senior Recreational Support Worker- Part Time (Contract, Winter Session)
Reena
Vaughan, ON
- $21.76 CAD / hour
- Part-time
- Contract
Senior Recreational Worker must have G drivers License
Added 3 hours ago
Youth Worker, Evelyn Horne Young Women’s Shelter
Youth Services Bureau of Ottawa
Ottawa, ON
…Coordinator of the Shelter, the Shelter and Transitional Housing Worker will provide low barrier and immediate access to safe shelter. Additionally, they will provide crisis and general…
Added 3 hours ago
Programs Practicum Student
Alberta AdaptAbilities Association
AB
Opportunities to support individuals with disabilities and contribute to inclusive, empowering programs
Added 3 hours ago
R
Recreational Support Worker - Winter Break (Temporary Contract)
Reena
Vaughan, ON
- $19.77 CAD / hour
- Contract
The Recreational Support Worker role is a Temporary Contract role.
Added 4 hours ago
RH
Community Disability Worker: One Saturday Per Month - TERM
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
Community Disability Worker, Sherwood Park: One Saturday per Month, 9:00 AM - 9:00 PM - TERM
Added 4 hours ago
Back of House - Chef
Northland Properties
Toronto, ON
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 4 hours ago
A
Ingénieur Assurance Qualité
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
Added 4 hours ago
A
Ingénieur Qualité Fournisseurs / Supplier Quality Engineer
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
Added 4 hours ago
PC
Community Inclusion Worker
Pacific Coast Community Resources
Penticton 1, BC
- $27.53 to $31.57 CAD / hour
- Full-time
As a Community Inclusion Worker, you will assist a person who requests support to participate in personal, social, vocational, and volunteer opportunities within the community. The services…
Added 4 hours ago
A
HSQE Coordinator (1-Year Contract)
AtkinsRéalis
Richmond, BC
- Full-time
…closely with frontline employees, contractors, and management to support audits, site inspections, risk assessments, training initiatives, investigations, and compliance programs. Your…
Added 4 hours ago
M
Assistant Manager
Moxies
Langley (District), BC · Langley, BC
- Full-time
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 5 hours ago
C
Casual - Enhanced Acquired Brain Injury Support Worker (Hawthorn)
Connective
Coquitlam, BC
- Full-time
…individuals who are living with an acquired brain injury and require support to live more independently in the community. The Enhanced Acquired Brain Injury Support Worker will build…

YW Calgary

Program Support Worker - Evenings

Calgary, AB, T2G 5J1, Canada

Part-time

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Job details

Job type: Part-time
Experience: 1-2 years’ experience working in a shelter setting
Posting language: English
Posted: Oct 20, 2026

Original job description

The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and stable housing. As a key member of our interdisciplinary team, this role focuses on day-to-day operational and emotional support, ensuring the smooth functioning of the program and the wellbeing of residents. Through compassionate, trauma-informed support and consistent operational care, the Program Support Worker helps create a safe and stable environment where women feel empowered to heal, rebuild and move toward long-term housing stability and overall wellbeing.

This is a full-time, 37.5-hour-per-week position, working weekday evening shifts from 3:00 p.m. to 11:00 p.m.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits including an employee assistance plan
Paid time off (for eligible roles; prorated based on start date and FTE status) includes:
- 3 weeks of paid vacation
- 6 personal days
- 12 sick days
- A paid day off to celebrate your birthday

WHAT YOU'LL DO

Create a welcoming, inclusive environment that respects diverse identities, cultures, and lived experiences
Build trusting, trauma-informed, and professional relationships with clients through consistent, compassionate presence
Support clients in navigating emotional distress, conflict, or crisis using grounding techniques and crisis de-escalation strategies
Respond to crises with calm, appropriate interventions and access emergency supports when necessary
Assist clients in identifying and articulating their needs, preferences, and goals in collaboration with their key Case Manager
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Support clients in accessing basic needs such as food, hygiene supplies, and clothing
Help clients feel safe and empowered during transitions such as move-ins, exits, or changes in care
Assist clients with activating their safety plans created with their key Case Manager
Maintain accurate and timely documentation, including critical incidents, shift notes and case notes
Coordinate lease agreements, renewals and move-in/move-out procedures with sensitivity and efficiency
Adhere to sound record keeping and documentation practices, including safe storage of confidential information, timely data entry and objective case noting
Collect rents and actively address rent arrears by supporting clients in developing rent-repayment plans as needed
Support data entry and administrative tasks related to program evaluation and reporting
Integrate equity, diversity and inclusion principles into one’s role, work, and engagement with others, as aligned with YW Calgary’s EDI strategy and values
Understand YW Calgary’s Health, Safety and Wellness (HS&W) policies, practices and protocols; ensure work is performed safely and in alignment with YW’s HS&W culture

QUALIFICATIONS

Post-secondary education in Human Services, Social Work, or equivalent
1-2 years’ experience working in a shelter setting

WHAT YOU'LL BRING

Training in trauma-informed care, gender-based violence, and crisis intervention preferred
Experience working with vulnerable populations, specifically diverse women impacted by intersectional barriers
Ability to respond to high pressure situations and consistent use of trauma-informed and strengths-based approaches
Skilled at balancing priorities while maintaining a calm and supportive presence
Collaborative; strong communication, organizational, and record-keeping skills
Ability to manage sensitive situations with discretion and professionalism
Proficiency with Microsoft Office, data systems and reporting tools

If you want to change lives, we want to hear from you.
Deadline: until a successful candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca.

Apply About employer

More about this job

Responsibilities

The Program Support Worker provides operational and emotional support to women in a shelter environment, ensuring a safe and stable transition to housing. Responsibilities include crisis intervention, case documentation, and assisting clients with daily needs and service plan goals.

Requirements

Candidates must have post-secondary education in Human Services or Social Work and 1-2 years of experience in a shelter setting. Proficiency in trauma-informed care and crisis intervention is highly preferred.

Skills

Trauma-informed care
Crisis intervention
Case management
Conflict resolution
Crisis de-escalation
Record keeping
Data entry
Advocacy
Communication
Organizational skills
Microsoft Office
Strengths-based approach
Gender-based violence support
Client support

Benefits

Employee assistance plan
Paid time off
3 weeks of paid vacation
6 personal days
12 sick days
Paid birthday off

Visa sponsorship

Not detected in the job text

Keywords

Human Services
Social Work
Trauma-informed care
Crisis intervention
Shelter
Case management
Homelessness
Mental health
Gender-based violence
Conflict resolution
Data entry
Microsoft Office
Advocacy
Record keeping
Equity
Diversity
Inclusion
Safety planning
Operational support
Client services

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