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Added 1 hour ago
CO
Licensing Officer (Temporary Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
- Temporary
POSITION SUMMARY: Under the general supervision of the Manager – Legislative Services, the Licensing Officer is responsible for the administration and processing of municipal business…
Added 1 hour ago
Environmental Protection Officer - Wetlands Specialist
Government of Alberta
AB
Job Title: Environmental Protection Officer - Wetlands Specialist
Added 1 hour ago
SS
Undercover Asset Protection Security - Toronto & GTA
Securiguard Services Ltd.
Toronto, ON
- Full-time
Securiguard is seeking a skilled Task Force Officer to join our elite team. If you're looking to advance your career and gain valuable experience in crime prevention, this is the…
Added 2 hours ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
…the hotel by supplying management with guidance, training and support. The Director of Finance is also responsible for focusing on the profitability of the business, maintaining accurate…
Added 2 hours ago
Safety Officer 2026-210-SB
Winnipeg Regional Health Authority
Winnipeg, MB
The Safety Officer will support, advise and educate Actionmarguerite management and staff on matters related to workplace safety and accident prevention. The position has the responsibility…
Added 2 hours ago
Clerk 4 - Health Information Correspondence Support
Winnipeg Regional Health Authority
Winnipeg, MB
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 2 hours ago
CV
Practical Experience Officer
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
The Practical Experience Officer will assess students’ practical experience submission reports under the current and new CPA Certification Program, as well as provide support to…
Added 2 hours ago
UO
Department Assistant
University of Waterloo
Waterloo, ON
- Full-time
The Department Assistant provides a wide range of administrative and operational support to facilitate the day-to-day operations of the Department of Mechanical and Mechatronics Engineering…
Added 2 hours ago
UO
Senior Director, Information Technology
University of Waterloo
Waterloo, ON · Carl A. Pollock Hall
- Full-time
Reporting directly to the Executive Officer, the SDIT provides strategic and operational leadership for information technology across the Faculty of Engineering. The SDIT is accountable for…
Added 3 hours ago
FS
Bilingual Inquiry and Correspondence Officer
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
Added 4 hours ago
VM
Branch Lead and Backup Driver - Permanent Full-Time - Port Coquitlam, BC
Venture Media
Port Coquitlam, BC
- Full-time
You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving.
Added 4 hours ago
TN
Legal Counsel
The Nature Conservancy of Canada
NB · NL · NS · PE · Montreal, QC
- $125,000 to $140,000 CAD / year
- Full-time
NCC is seeking a Legal Counsel to join its in-house legal team. Reporting to the Chief Legal Officer, this legal counsel role acts as a business partner to NCC’s operating units, with a…
Added 5 hours ago
SM
GOAPRDJP000001044 – Administrative Assistant – Junior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…administrative, records management, document processing, financial support, and coordination services for the Government of Alberta. The successful candidate will assist with processing and…
Added 5 hours ago
YC
Program Support Worker - Evenings
YW Calgary
Calgary, AB
- Part-time
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Added 5 hours ago
YC
Program Support Worker - Weekends
YW Calgary
Calgary, AB
- Part-time
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Added 6 hours ago
DC
Campus Administrator and Financial Aid Officer
Discovery Community College
Surrey, BC
- Full-time
Discovery Community College (DCC) is seeking an organized, service-focused Campus Administrator and Financial Aid Officer to support campus operations and help students navigate the…
Added 6 hours ago
PM
Public Health Nurse (Nurse IV)
Prairie Mountain Health
Brandon, MB
- Full-time
Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training
Added 6 hours ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director, Business Operations, the Teaching and Learning Officer serves as the central coordinator for Gustavson’s teaching and learning portfolio and is the primary…
Added 6 hours ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 6 hours ago
TS
Store Associate
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
A
First Officer (SIC) Falcon 7X
AvPosts
Richmond, BC
- Internship
Who We Are Anderson Air is a premier full-service aircraft management company, providing executive charter services for our owners. We are committed to delivering exceptional service,…
Added 6 hours ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
R
Bilingual Operations Officer- EN
RBC
Montreal, QC
- Full-time
In this role, you will not only deliver exceptional support to the mortgage Funding team but also have the opportunity to contribute to initiatives beyond core responsibilities. This…
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Merivale Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 7 hours ago
E
PV Officer
Ergomed
Toronto, ON
- Full-time
We are PrimeVigilance (part of Ergomed PLC), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after…

YW Calgary

Program Support Worker - Weekends

Calgary, AB, T2G 5J1, Canada

Part-time

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Job details

Job type: Part-time
Experience: 1-2 years’ experience working in a shelter setting
Posting language: English
Posted: Oct 20, 2026

Original job description

The Program Support Worker plays a vital role in supporting women experiencing poverty, addictions, violence, mental health challenges and homelessness as they transition into safe and stable housing. As a key member of our interdisciplinary team, this role focuses on day-to-day operational and emotional support, ensuring the smooth functioning of the program and the wellbeing of residents. Through compassionate, trauma-informed support and consistent operational care, the Program Support Worker helps create a safe and stable environment where women feel empowered to heal, rebuild and move toward long-term housing stability and overall wellbeing.

This is a weekend position, working Saturdays and Sundays from 7:00 a.m. to 3:00 p.m.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community
A supportive team environment and opportunities for professional development
Comprehensive benefits including an employee assistance plan

WHAT YOU'LL DO

Create a welcoming, inclusive environment that respects diverse identities, cultures, and lived experiences
Build trusting, trauma-informed, and professional relationships with clients through consistent, compassionate presence
Support clients in navigating emotional distress, conflict, or crisis using grounding techniques and crisis de-escalation strategies
Respond to crises with calm, appropriate interventions and access emergency supports when necessary
Assist clients in identifying and articulating their needs, preferences, and goals in collaboration with their key Case Manager
Identify services and resources appropriate to the client’s service plan and support clients in accessing them, including referrals and advocacy
Support clients in accessing basic needs such as food, hygiene supplies, and clothing
Help clients feel safe and empowered during transitions such as move-ins, exits, or changes in care
Assist clients with activating their safety plans created with their key Case Manager
Maintain accurate and timely documentation, including critical incidents, shift notes and case notes
Coordinate lease agreements, renewals and move-in/move-out procedures with sensitivity and efficiency
Adhere to sound record keeping and documentation practices, including safe storage of confidential information, timely data entry and objective case noting
Collect rents and actively address rent arrears by supporting clients in developing rent-repayment plans as needed
Support data entry and administrative tasks related to program evaluation and reporting
Integrate equity, diversity and inclusion principles into one’s role, work, and engagement with others, as aligned with YW Calgary’s EDI strategy and values
Understand YW Calgary’s Health, Safety and Wellness (HS&W) policies, practices and protocols; ensure work is performed safely and in alignment with YW’s HS&W culture

QUALIFICATIONS

Post-secondary education in Human Services, Social Work, or equivalent
1-2 years’ experience working in a shelter setting

WHAT YOU'LL BRING

Training in trauma-informed care, gender-based violence, and crisis intervention preferred
Experience working with vulnerable populations, specifically diverse women impacted by intersectional barriers
Ability to respond to high pressure situations and consistent use of trauma-informed and strengths-based approaches
Skilled at balancing priorities while maintaining a calm and supportive presence
Collaborative; strong communication, organizational, and record-keeping skills
Ability to manage sensitive situations with discretion and professionalism
Proficiency with Microsoft Office, data systems and reporting tools

If you want to change lives, we want to hear from you.
Deadline: until a successful candidate is found
Apply today by submitting your resume, cover letter, and salary expectations.
Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca.

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More about this job

Responsibilities

The Program Support Worker provides operational and emotional support to women in a shelter environment, ensuring a safe and stable atmosphere. They assist clients with crisis intervention, resource navigation, and administrative tasks such as documentation and rent management.

Requirements

Candidates must have post-secondary education in Human Services, Social Work, or a related field. A minimum of 1-2 years of experience working in a shelter setting is required.

Skills

Trauma-informed care
Crisis intervention
Case management
Conflict resolution
De-escalation
Documentation
Record keeping
Client advocacy
Administrative support
Equity, diversity and inclusion
Microsoft Office
Data entry
Communication
Organizational skills

Benefits

Employee assistance plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Services
Social Work
Shelter
Trauma-informed care
Crisis intervention
Case management
Homelessness
Addictions
Mental health
Gender-based violence
Documentation
Data entry
Microsoft Office
Advocacy
Equity
Diversity
Inclusion
Safety planning
Conflict resolution
Operational support

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