Find work in Canada.

511,654 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 41 mins ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
Information Systems and Technology - Enterprise Systems
Added 41 mins ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
Banff, AB
- Full-time
…directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in…
Added 55 mins ago
J
Information Security Program Manager
Jobgether
Canada
- Full-time
In this role, you will lead information security programs that protect critical systems, sensitive data, and business operations across multiple client environments. You will combine…
Added 55 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Guelph, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 55 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Toronto, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 56 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Vaughan, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 56 mins ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
Toronto, ON
- Full-time
Bachelor's degree in cybersecurity, information systems, computer science, business, risk management, or a related field.
Added 56 mins ago
TU
Administrative Clerk
The University of British Columbia
Vancouver, BC
- $4,442 to $4,877 CAD / month
- Full-time
The Administrative Clerk reports to the Manager, Systems & Compliance.
Added 1 hour ago
A
Senior Project Manager - Airport
AtkinsRéalis
AB · Edmonton, AB
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together,…
Added 1 hour ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
Gathers information from department leaders, managers, and other education and training specialists regarding existing training programs, policies/standards that inform training objectives,…
Added 1 hour ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of…
Added 1 hour ago
BG
Learning Management System Administrator
Brandt Group of Companies
Regina, SK
- Full-time
Diploma in Business Administration, Education/Learning & Development, Information Technology, or a related field.
Added 2 hours ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
…turn complex insurance workflows into scalable, data-driven…
Added 2 hours ago
O
Manager, Software Development
OpenText
Waterloo, ON
- Full-time
…development and maintenance of the Capture product line. The Capture technology transforms electronic and paper documents into application-ready information providing a flexible, end-to-end…
Added 2 hours ago
AS
Senior Chemist
Apex Systems
Mississauga, ON
- $40 to $45 USD / hour
- Contract
Client: medical technology and medical device company
Added 2 hours ago
NS
2627-215 - Business Analytics Developer (CL3) - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
…relevant university degree or College diploma in an area such as Information Technology, Business Administration, Statistics, Computer Science or related…
Added 2 hours ago
SM
RQ11309 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…implementing solutions using Oracle Siebel CRM or Adobe Experience Manager (AEM). The ideal candidate will have strong expertise in business and functional requirements analysis, functional…
Added 2 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11255
Added 3 hours ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest…
Added 3 hours ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
…Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver…
Added 3 hours ago
W
Manager II, HSE
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking a HSE Manager to join our HSE team at our Air Products project in Edmonton, AB.
Added 3 hours ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
Bachelor's degree in cybersecurity, information systems, computer science, business, risk management, or a related field.
Added 3 hours ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business…
Added 3 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Bachelor's degree in Information Technology, Engineering, Business, or related field.

YWCA BC

Director, Information Technology

Vancouver, BC, Canada

Pay Rate: $119,101.32 per annum · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $119,101.32 per annum
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 8+ years of progressive IT experience, including leadership of infrastructure and end-user computing in a multi-site environment.
Posting language: English
Posted: Oct 27, 2026

Original job description

Come as you are. Make a real impact.

At YWCA BC, we’ve been making a difference in the lives of women, families, youth and job seekers across the region for over 125 years – and we’re just getting started. We are a dynamic, forward-thinking organization offering affordable housing, early learning and childcare, employment and training services, mentorship, violence prevention, legal services and so much more. We also advocate for systemic change by educating the public and influencing policy. Watch this short video to learn about what we do – it’s more than you think!

Diversity is our strength. As an equity-seeking organization, the YWCA values its diverse workplace and is committed to fostering a community of inclusion and belonging. Our values – intention, courage, community and empowerment – guide everything we do and shape the kind of workplace we are proud to offer. We welcome diverse voices and lived experiences, and we support flexible work arrangements to help you thrive personally and professionally.

The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting technology direction and translating it into execution by running reliable IT operations and strengthening cybersecurity controls that protect YWCA’s clients, staff, and organisational reputation.

Reports to: Vice President, Finance, IT and Risk

Direct reports: Senior IT Systems Manager, plus additional technical staff as required

Governance: provides operational metrics and risk updates to the VP Finance, IT and Risk; participates in cross-functional governance forums as required

Delegated authority and decision rights

Runs day-to-day operations across sites, including escalation pathways, on-call structure, service workflows, and operational communications to staff.
Approves routine operational changes, configuration standards enforcement, and remediation plans (patching, vulnerability remediation coordination, endpoint baselines) consistent with standards approved by the VP Finance, IT and Risk.
Recommends technology standards, policies, and the annual IT operating and capital budget for approval by the VP Finance, IT and Risk.
Defines and enforces operational processes (incident/problem/change), service catalogue structure, and operational metrics.
Manages renewals, service performance, and vendor issue escalation; can approve vendor work orders and operational purchases within budget and delegated signing limits.
Owns operational control implementation and upkeep (monitoring, endpoint protection, email protections, conditional access operations) and ensures evidence is maintained for audits and cyber insurance.
Leads performance management, scheduling, coverage planning, and hiring for operational roles (with VP Finance, IT and Risk approval for net-new roles or material restructuring).

What you’ll be doing:

1) IT operations and service management

Run day-to-day IT operations, ensuring stable services, responsive support, and clear escalation pathways for front-line teams.
Implement service management practices, including ticketing workflows, incident and problem management, and change coordination.
Define and track operational performance metrics (for example, ticket volumes, time to resolution, recurring issues) and drive continuous improvement.

2) Infrastructure, platforms, and endpoint management

Oversee network, connectivity, collaboration, and core cloud services to ensure availability, security, and supportability.
Ensure consistent execution of endpoint management, patching, configuration standards, and identity and access operations (including Joiner-Mover-Leaver (JML) processes and access reviews).
Support the operational health of data pipelines and BI tools, ensuring data sources are reliable and accessible for enterprise reporting.
Provide operational support for network-connected physical security systems (e.g., CCTV, access control).
Oversee configuration, support, and integration of core business applications (e.g., client management, finance, and HR systems), working with system owners across the organisation.
Maintain backup, disaster recovery, and business continuity capabilities for critical systems, including regular restore testing.

3) Vendor, procurement, and asset management

Own the device and asset lifecycle program: standards, procurement coordination, tagging, inventory accuracy, deployment, transfers, replacements, secure wiping, and disposal.
Enforce mobile and BYOD access controls appropriate to risk, including limitations on local storage and expectations for incident reporting, remote wipe, and support boundaries.
Manage operational vendor relationships, renewals, and service performance, escalating risks and material issues to the VP Finance, IT and Risk.
Manage the IT operating and capital budget, including license and subscription costs, and report on spending against plan.

4) Cybersecurity operations and control implementation

Operationalise security controls and maintain security tooling configurations and monitoring across endpoints, networks, and cloud services.
Coordinate vulnerability management, including scanning, risk-based prioritisation, and remediation tracking.
Maintain operational readiness for incidents, including runbooks, escalation, evidence preservation support, and post-incident corrective actions.
Apply privacy and safety safeguards to systems that hold sensitive client information, and support privacy impact assessments and breach response.
Maintain IT policies and staff guidance (e.g., acceptable use) and deliver security awareness training, including phishing simulations.

5) Project delivery and change enablement

Lead delivery of operational technology projects (upgrades, migrations, tooling improvements), managing scope, timelines, and stakeholder communication.
Work with program leaders to translate needs into feasible solutions and sustainable support models.
Ensure changes are adopted successfully through training, communications, and transition to steady-state operations.
Develop and maintain the multi-year technology roadmap in partnership with the VP Finance, IT and Risk, and translate it into actionable project plans, ensuring operational readiness for all new deployments.

6) People leadership

Lead, coach, and develop the IT operations team, including performance management, training plans, and coverage planning.
Establish clear on-call, escalation, and handoff practices that protect staff wellbeing and maintain service reliability.

Required experience and capabilities

8+ years of progressive IT experience, including leadership of infrastructure and end-user computing in a multi-site environment.
Demonstrated experience operating and improving IT service delivery, including ticketing, incident management, and operational metrics.
Practical cybersecurity experience, including patching discipline, endpoint security, identity and access practices, and incident response support.
Strong vendor and contract operations capability, including renewals, service performance management, and procurement coordination.
Ability to communicate clearly with non-technical stakeholders and drive adoption of consistent practices.
People leadership experience, including coaching, performance management, and coverage planning for reliable operations.
Experience developing multi-year technology roadmaps and managing IT budgets.
Post-secondary degree or diploma in information technology, computer science, or a related field, or an equivalent combination of education and experience.

Preferred experience

Experience in non-profit, housing, or human services environments with heightened privacy and safety considerations.
ITIL or comparable service management training, and project delivery experience (formal or practical).

Working conditions

Based in Metro Vancouver with occasional travel to multiple sites as required.
Hybrid work may be supported depending on operational needs, incident readiness, and leadership expectations.
This role participates in incident response leadership and may require after-hours availability for critical incidents and scheduled maintenance windows.

We offer our eligible employees the following benefits as part of their total rewards package:

Extended medical and dental benefits
A defined benefit pension plan (MPP)
Pregnancy, parental and adoption leave top up
22 vacation days and 3 personal days, in addition to paid sick leave
Flexible working arrangements for applicable positions
Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
Free staff membership to our Health + Fitness Centre
Discounts at our YWCA Hotel
Priority in YWCA Child Care centres
Pay Rate: $119,101.32 per annum

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity & Engagement Manager at people@ywcabc.org.

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies - only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead day-to-day IT operations, service delivery, infrastructure, endpoint management, vendor relationships, and operational cybersecurity across multiple sites. Develop the technology roadmap, manage projects and budgets, maintain operational controls and incident readiness, and lead the IT operations team.

Requirements

Requires 8 or more years of progressive IT experience, including leadership of infrastructure and end-user computing in a multi-site environment, along with practical cybersecurity, service management, vendor operations, budgeting, and people leadership experience. A post-secondary degree or diploma in IT, computer science, or a related field - or equivalent education and experience - is required; roadmap development and clear communication with non-technical stakeholders are also expected.

Skills

IT Operations
IT Service Management
Infrastructure Management
Endpoint Management
Cybersecurity Operations
Incident Response
Identity and Access Management
Vulnerability Management
Vendor Management
IT Budget Management
Technology Roadmapping
Project Delivery
Disaster Recovery
Business Continuity
People Leadership
Privacy and Data Protection

Benefits

Extended Medical and Dental Benefits
Defined Benefit Pension Plan
Pregnancy, Parental, and Adoption Leave Top-Up
22 Vacation Days
3 Personal Days
Paid Sick Leave
Flexible Working Arrangements
Employee and Family Assistance Program
Learning and Growth Opportunities
Employee Mentorship Program
Free Staff Membership to Health and Fitness Centre
Discounts at YWCA Hotel
Priority Access to YWCA Child Care Centres

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Service Management
Ticketing Workflows
Incident Management
Problem Management
Change Management
Infrastructure
Cloud Services
Network Management
Endpoint Management
Patching
Identity and Access Management
Joiner-Mover-Leaver Processes
Access Reviews
Data Pipelines
Business Intelligence
Client Management Systems
Finance Systems
HR Systems
Backup and Disaster Recovery
Asset Lifecycle Management
Mobile Device Management
BYOD Controls
Vulnerability Management
Endpoint Protection
Conditional Access
Privacy Impact Assessments
Security Awareness Training
Phishing Simulations
ITIL

Report this job