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Added 6 mins ago
GL
Talent Acquisition Manager (Corporate & Technical Recruitment)
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- Full-time
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re…
Added 6 mins ago
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YWCA Hamilton

COURT SUPPORT AND OUTREACH WORKER

Hamilton, ON, Canada

Compensation: $26.93 - $28.02 · Full-time

Apply About employer

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Job details

Pay: Compensation: $26.93 - $28.02
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 years’ experience working within scope of services for gendered violence and court support court support specific to women in conflict with the law;
Working hours: 37.5 Hours / Week
Positions available: 1
Posting language: English
Posted: Oct 27, 2026

Original job description

Number of Vacancies: 1

Type of Contract: Permanent

Hours of Work: 37.5 Hours / Week

Compensation: $26.93 - $28.02

Job Code: 1-PPH-2026

Start Date: TBD

Department: Housing and GBVSS

Location: Hamilton, ON

About Us

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

On-the-job training and professional development opportunities
Childcare discounts
Opportunities to get involved in our community
A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

In this role, you will provide individual counselling and group facilitation to women who are at risk, have been, or is in conflict with the law and those who are currently incarcerated. Sound knowledge of the Canadian criminal justice system and the barriers that women face is imperative. The above will be provided through accompaniment of women in court (online and in person), legal advocacy and system navigation, release planning, safety planning, harm reduction strategies, referrals to community agencies, conduct case management and risk assessments.

KEY RESPONSIBILITIES:

Works collaboratively with women and gender diverse individuals to support a diverse range of needs including legal support, systems navigation, housing, education, employment and mental health/ addictions to establish and maintain a plan to assist them with a safe and effective path to independence;
Support with release planning, safety planning & risk assessment, harm reduction strategies, referrals to community agencies and case management
Conducts intake meetings and assessments of clients to identify needs and establish service goals
Applies the knowledge of the issues of trauma and the dynamics of woman abuse to develop and implement effective support strategies;
Supports the training of placement students and provides feedback to Program Supervisor for evaluation of placement students
Works within general rules, procedures and standards, referring issues or problems to direct supervisor;
Maintains professional recordkeeping standards in a system for reports and statistics on client interactions;
Communicates, advocates and collaborates with corrections, probation and parole and community agencies (e.g. courts, legal services, housing) to provide resources and services to clients/residents;
Offers clients crisis intervention, supportive counselling, referrals and advocacy;
Provides crisis intervention and response as required
Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved;
Implements appropriate program guidelines and procedures/templates for program to ensure consistency and excellence;
Provides program reports to Supervisor as required;
Attends industry related networking events and representing the YWCA on community committees;
Understands and incorporates emerging trends, leading practices, industry professional standards;
Works safely, reports all workplace hazards and follows all YWCA Hamilton Health and Safety policies and procedures,
Familiar with, and adheres to the Occupational Health & Safety Act, (OHSA)
Workplace Safety Insurance Board Act (WSIB), Human Rights and Employment Standards Act (ESA);
Participates in annual Health & Safety training provided by the YWCA;
Attends and participates in staff/team meetings;
Ensures compliance with YWCA Hamilton policies and procedures;
Supports YWCA Hamilton mission, vision and values;
Performs other duties as required.

WORKING CONDITIONS:

Works 37.5 -hour work week; regularly on-call rotation for emergencies, crisis situations and resourcing issues;
Work schedule includes days, afternoons, weekday and/or occasional weekends;
Often works in high conflict situations requiring resolution and safety planning for clients and staff.
Ability to use frequent medium to heavy physical effort: lifting up to 22.7 kg (50 lbs.), bending and stooping.

Qualifications

Completion of 2 years’ college in social work or human services, or equivalent;
Meet minimum eligibility of enhanced security police clearance checks as outlined by Corrections Canada / SOLGEN;
3 years’ experience working within scope of services for gendered violence and court support court support specific to women in conflict with the law;
Strong knowledge and experience in group or workshop facilitation;
Sound knowledge of the Canadian criminal justice system, court processes;
Ability to navigate legal resources, Probation and Parole, as well as familiarity with various justice services partners;
A solid understanding of factors that contribute to individuals’ involvement in the criminal justice system and the systemic causes of the over representation of women and gender-diverse people with mental health and addictions issues in the criminal justice system;
Knowledge of the Child and Family Services Act and Immigration and Family Law is an asset;
Experience in trauma-based counselling and education;
Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
Ability to work a schedule which includes days, afternoons, weekday and/or occasional weekends;
Must have current Standard First Aid and CPR/ certificate or willingness to obtain at own cost;
Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
Excellent written and verbal communication skills;
Ability to work independently with minimal supervision, and also work effectively in a team;
Knowledge of community resources in the violence against women sector;
Bilingual English/French or other languages is an asset.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to jobs@ywcahamilton.org

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.

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More about this job

Responsibilities

Provide counselling, court accompaniment, legal advocacy, and system navigation for women and gender-diverse people who are at risk of, involved in, or incarcerated within the criminal justice system. Conduct assessments and case management, support release and safety planning, provide crisis intervention and referrals, and collaborate with justice and community partners.

Requirements

Requires two years of college education in social work, human services, or an equivalent field, plus three years of relevant experience supporting women affected by gender-based violence and women in conflict with the law. Candidates need knowledge of the Canadian criminal justice system, court processes, trauma-informed support, and community resources, along with required security screening and current First Aid and CPR certification or willingness to obtain it.

Skills

Individual Counselling
Group Facilitation
Court Support
Legal Advocacy
Criminal Justice System Navigation
Release Planning
Safety Planning
Risk Assessment
Harm Reduction
Case Management
Crisis Intervention
Trauma-Informed Support
Community Referrals
Client Intake and Assessment
Professional Recordkeeping
Interagency Collaboration

Benefits

On-the-Job Training
Professional Development Opportunities
Childcare Discounts
Extended Health Benefits
Paid Sick Time

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Human Services
Court Support
Canadian Criminal Justice System
Court Processes
Gender-Based Violence
Legal Advocacy
Probation and Parole
Trauma-Informed Counselling
Group Facilitation
Case Management
Risk Assessment
Release Planning
Safety Planning
Harm Reduction
Crisis Intervention
Mental Health
Addictions
Housing Support
Community Referrals
Feminist Practice
Anti-Racist Practice
Anti-Oppressive Practice
Standard First Aid
CPR
Vulnerable Sector Police Check
Enhanced Security Police Clearance
Occupational Health and Safety Act
Workplace Safety Insurance Board Act
Human Rights

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