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Added 2 hours ago
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Cloud Security Specialist
Thales
Ottawa, ON
- Full-time
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more
Added 21 hours ago
OH
Tissue Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 1 day ago
OH
Tissue Coordinator
Ontario Health
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 3 days ago
Customer Experience Specialist
Quince
Toronto, ON
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
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Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Mississauga, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 3 days ago
Q
Customer Experience Specialist
Quince
Brampton, ON
- Full-time
…paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others…
Added 8 days ago
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Bilingual Operations Specialist
Royal Bank of Canada
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As an Operations Specialist within the CARDs EAC (Expert Advice Centre) Team your primary responsibility is providing professional, attentive, and accurate information on credit card…
Added 9 days ago
Development Officer, Digital Giving
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a…
Added 10 days ago
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Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
- Full-time
We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support…
Added 14 days ago
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Junior IT Support Specialist (Part-time)
DEPT®
Toronto, ON
- Part-time
…marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and…
Added 15 days ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
This position works rotating shifts including days, evenings, nights, and weekends as required
Added 15 days ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
This position works rotating shifts including days, evenings, nights, and weekends as required
Added 20 days ago
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TSG Specialist I
UPS
Caledon, ON
- Full-time
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information…
Added 21 days ago
GR
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
- Full-time
We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support…
Added 22 days ago
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TSG Specialist I
UPS
Caledon, ON
- Full-time
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information…
Added 22 days ago
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support…
Added 22 days ago
US
TSG Specialist I
UPS Supply Chain Solutions
Hamilton, ON · Burlington, ON · Caledon, ON · CA - CALEDON HUB (ONCND)
- Full-time
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information…
Added 23 days ago
OH
Tissue Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 24 days ago
OH
Tissue Coordinator
Ontario Health
Toronto, ON
- Full-time
Assume la responsabilité du travail du groupe pendant un quart de travail donné;
Added 28 days ago
IC
Quality and Service Specialist
Impact Cleaning Services Ltd
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Position Title: Quality and Service Specialist

YWCA Hamilton

RESIDENTIAL SUPPORT WORKER (HEG)

Hamilton, ON, Canada

Compensation: $27.05/ Week · Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Compensation: $27.05/ Week
Job type: Part-time
Apply by: Nov 14, 2026
Experience: 1-2 Years Part Time / Relief work experience in a 24hr residential/SIL setting
Working hours: 15 Hours / Week
Positions available: 1
Posting language: English
Posted: Oct 15, 2026

Original job description

Number of Vacancies: 1

Type of Contract: Permanent

Hours of Work: 15 Hours / Week

Schedule: 4-11:30pm Sat and sun

Compensation: $27.05/ Week

Job Code: 2-HEG 2026

Posting Start Date: October 05, 2026

Posting End Date: October 11, 2026

Department: Developmental Services

Location: Hamilton, ON.

About Us

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

On-the-job training and professional development opportunities
Childcare discounts
Opportunities to get involved in our community
A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

This employee will work within a 24-hour intensive supported residential housing model that will serve a total of 2 women Individuals served will have a confirmed Developmental Disability, Mental Health Diagnosis, and challenging behaviours including: self-harm, property destruction, verbal aggression. They will provide delivery of direct support services to both residents within the housing model and ensure the physical and emotional well-being and safety/security of all individuals within the residential site and in the community in alignment with YWCA Hamilton’s Mission and Vision Statements including ARAO philosophies.

Key Responsibilities

This is unique funding model to provide the appropriate services and supports to meet the complex needs of the residents.
This employee will work in cooperation and alongside with other Community Agency Staff, YWCA Hamilton Staff, including Assigned Program Supervisor, full time, part-time and relief team members.
They will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the partnership and DS Department and in keeping with general policies and guidelines of YWCA Hamilton.
Ensure the physical and emotional well-being of individuals we support is maintained.
Follow and adhere to QAM compliance and Legislation 299/10 standards.
This employee will provide delivery of direct support services to individuals we support within their residential housing model.
Support services in all areas of daily living within our service plan domains including but not limited to: bathing, hygiene routines, medication administration, medical/dental coordination, ISP development, meal preparation, grocery shopping, chore lists/housekeeping, laundry, nightly safety inspections, advocacy, and in-house recreation opportunities and community outings that promote social inclusion.
Provide supervision and ensure safety of residents during their shift.
Support services offered will maintain or increase individual’s independent living skills and personal growth.

Other Responsibilities

In cooperation with program supervisor will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the partnership and DS Department and in keeping with general policies and guidelines of YWCA Hamilton
Assist residents with ADL’s, meal preparation, grocery shopping, menu planning, medication administration, assistance with hygiene routines, housekeeping, laundry, community safety skills, transportation, reducing risks to harm, community outings, recreation and social opportunities, and medical/specialist appointments
Must attend and participate in regular team meetings in order to communicate and share information including achievements, progress, concerns and generate solutions
Attend on-going professional development opportunities offered to program staff
Contribute in the development, planning, implementation of day/evening and weekend in-house and community based social/recreational activities
Program and agency policies are adhered to by staff and reviewed regularly
All necessary administrative/documentation tasks are performed: FT case manager monthly summaries, ISP & Reviews completed by case managers, ISPs, BSPs & PRN protocols adhered too, data collection, teaching & wellness plans, daily communication logs, checklists, chore lists, inspections, incident reports, fire drills or other reports/tasks as assigned
Ensure that housekeeping/cleanliness/maintenance of program areas or residents’ accommodations standards are met
Establish positive professional relationships with staff, individuals, families, and other community service agency providers
Provide accurate and timely reports as required
Ensure YWCA Hamilton workplace health and safety policies and procedures are followed at all times and act to reduce workplace hazards.
Report all workplace hazards and follow YWCA Hamilton health and safety policies

Qualifications

Minimum Education: Must have college diploma in Developmental Service Worker Diploma (DSW), Social Service Worker Diploma (SSW), currently enrolled in SSW program, Community Service Worker Diploma (CSW), Autism & Behaviour Sciences, Concurrent Disorders Diploma (PSW)
1-2 Years Part Time / Relief work experience in a 24hr residential/SIL setting
Emergency First Aid/CPR Certification, NCI Training, ISP Training, FASD, MHFA
Previous work experience with individuals with Mental Health Diagnosis and Challenging Behaviours
Demonstrated experience with accessing community resources for individuals served based on needs and experience utilizing LGBTQ resources
Must be able to handle emergencies and have demonstrated excellent problem-solving abilities
Must have demonstrated excellent verbal and written skills
Proficiency with MS Office Applications including Word, Excel and Outlook
Ability to work independently and as part of a team
Working from a feminist, anti-oppressive/anti-racist perspective
Trauma Informed Care

The physical demands of the role may include, but are not limited to lifting (up to 25kg), bending, twisting, reaching, sitting or standing for extended periods, walking, pushing, pulling and moving constantly throughout the shift.

ATTITUDE:

Is empathetic to the needs and rights of persons with developmental disabilities and will believe in the principles of integration, positive support planning and that all persons have the potential to learn. Will ensure that individuals we support are treated with respect and dignity.

NECESSARY TRAINING:

NCI Certification
Mental Health First Aid Certification
Emergency First Aid/CPR
WHMIS & Fire Safety
Quality Assurance Measures/Abuse Prevention & Education
ISP Training (Full Time)
ARAO Training
Trauma Informed Care

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to jobs@ywcahamilton.org

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide direct residential and community-based support to two women with developmental disabilities, mental health diagnoses, and complex behavioural needs, promoting their safety, well-being, independence, and social inclusion. Assist with daily living, medication, appointments, household tasks, activities, documentation, and coordination with residents, families, colleagues, and community agencies.

Requirements

Requires a college diploma in a relevant field, such as Developmental Service Worker, Social Service Worker, Community Service Worker, Autism and Behaviour Sciences, or Concurrent Disorders, and 1–2 years of part-time or relief experience in a 24-hour residential or supported independent living setting. Applicants must have relevant emergency, behavioural, mental health, and support-planning training, experience supporting people with mental health diagnoses and challenging behaviours, strong communication and problem-solving skills, and the ability to work independently and collaboratively.

Skills

Direct Resident Support
Activities of Daily Living Assistance
Medication Administration
Crisis Management
Problem-Solving
Mental Health Support
Developmental Disability Support
Challenging Behaviour Support
Individual Support Planning
Trauma-Informed Care
Community Resource Navigation
Advocacy
Meal Preparation
Documentation and Reporting
Teamwork
Microsoft Office

Benefits

On-the-Job Training
Professional Development Opportunities
Childcare Discounts
Extended Health Benefits
Paid Sick Time

Visa sponsorship

Not detected in the job text

Keywords

Developmental Services
Residential Support
Supported Independent Living
Developmental Disabilities
Mental Health
Challenging Behaviours
Activities of Daily Living
Medication Administration
Individual Support Plan
Behaviour Support Plan
Trauma-Informed Care
Anti-Racism and Anti-Oppression
LGBTQ2S+ Resources
Emergency First Aid
CPR
Nonviolent Crisis Intervention
Mental Health First Aid
WHMIS
Fire Safety
Quality Assurance Measures
Abuse Prevention
Community Inclusion
Risk Reduction
Microsoft Word
Microsoft Excel
Microsoft Outlook

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Work requirements

Jobs in Canada