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YWCA Hamilton

RESIDENTIAL SUPPORT WORKER (RELIEF)

Hamilton, ON, Canada

Pay: Compensation: $27.05/Hour
Job type: Internship
Apply by: Oct 30, 2026
Experience: Minimum 1-2 Years work experience in a residential group living setting
Positions available: 5
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Number of Vacancies: 5

Type of Contract: Permanent

Hours of Work: 0-14 Hours/Week

Compensation: $27.05/Hour

Job Code: 1-DS-2026

Start Date: TBD

Department: Developmental Services

Location: Hamilton, ON

About Us

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

On-the-job training and professional development opportunities
Childcare discounts
Opportunities to get involved in our community
A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

This employee will work in an assigned primary 24-hour group living/supported living residence for adults with a developmental disability, who may also have behavioral challenges, mental health diagnosis and/or physical or complex medical needs. They will provide delivery of direct support services to all individuals within the residential setting and ensure the physical and emotional well-being and safety/security of all individuals within the residence in alignment with YWCA Hamilton’s Mission and Vision Statements.

In cooperation with program supervisor, full time staff and other part time and relief staff, will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the department and in keeping with general policies and guidelines of YWCA Hamilton.
Ensure the physical and emotional well-being of individuals we support is maintained. Meet QAM Compliance and MCSS Legislation 299/10 Standards.
Provide physical assistance/support as needed by individual in all areas of activities of daily living including but not limited to: physical lifting/transfers of residents, pushing/pulling mobility equipment/devices, bathing/toileting and hygiene routines, medication administration, meal preparation/feeding, chores/housekeeping, finances, socialization, recreation, and programming.
All necessary administrative/documentation tasks are performed: client file documentation, implementation of behavior support plans, behavior data collection, daily logs, individual programming, checklists, chore lists, or other reports/tasks as assigned.
Support services offered will maintain or increase individual’s independent living skills and personal growth.

Qualifications

Developmental Service Worker Diploma (DSW), Social Service Worker Diploma (SSW), currently enrolled in SSW program, Community Service Worker Diploma (CSW), Autism & Behavior Sciences, Concurrent Disorders Diploma (PSW)
Minimum 1-2 Years work experience in a residential group living setting
Experience working with individuals who display challenging behaviors
Emergency First Aid/CPR Certification, NVCI Training
Ability to work independently and as part of a team
Proficiency with MS Office Applications including but not limited to: Word and Outlook
Working from a feminist, anti-oppressive/anti-racist perspective
French Language Skills an Asset
Must be able to work designated schedule as assigned
Excellent communication skills both verbal & written
Must provide a current Vulnerable Sector Police Check or willingness to obtain at own cost
Attend and participate in all YWCA Hamilton mandatory training
Must be willing to provide a pre- employment medical examination and annually thereafter
Must have a valid Ontario Class G Driver’s License

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to jobs@ywcahamilton.org

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.

Apply About employer

More about this job

Responsibilities

Provide direct residential support to adults with developmental disabilities and help maintain their physical and emotional well-being, safety, and independence. Assist with daily living activities, medication, programming, behavior support plans, and required documentation while working cooperatively with the residential team.

Requirements

Applicants need a relevant diploma or current enrollment in a Social Service Worker program, along with 1–2 years of residential group living experience and experience supporting people with challenging behaviors. Requirements also include First Aid/CPR and NVCI training, a valid Ontario Class G driver's license, strong communication and teamwork skills, and the ability to complete required checks, training, and medical examinations.

Skills

Direct Support
Activities Of Daily Living Assistance
Behavior Support
Medication Administration
Personal Care
Meal Preparation
Documentation
Behavior Data Collection
Independent Living Skills Support
Communication
Teamwork
Microsoft Word
Microsoft Outlook
Emergency First Aid
CPR
Nonviolent Crisis Intervention

Benefits

On-The-Job Training
Professional Development Opportunities
Childcare Discounts
Community Involvement Opportunities
Extended Health Benefits
Paid Sick Time

Visa sponsorship

Not detected in the job text

Keywords

Developmental Services
Residential Group Living
Supported Living
Developmental Disabilities
Challenging Behaviors
Mental Health
Complex Medical Needs
Activities Of Daily Living
Lifting And Transfers
Mobility Equipment
Bathing And Toileting
Medication Administration
Meal Preparation
Personal Finances
Socialization
Recreation
Behavior Support Plans
Behavior Data Collection
Client Documentation
Independent Living Skills
QAM Compliance
MCSS Legislation 299/10
Emergency First Aid
CPR
NVCI Training
Microsoft Word
Microsoft Outlook
Vulnerable Sector Police Check
Ontario Class G Driver's License

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