Client Support Worker
- Prince Albert, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Description
Reports to: Our House Supervisor/Manager
Home to 4 distinct programs serving: Women in Crisis either in our Enhanced Emergency Shelter New Roots or Enhanced Residential Shelter, individuals living with persistent mental health conditions, people seeking haven while in pre and post in-patient substance abuse treatment. This position will provide support across all four Our House program areas as required.
Qualifications:
Class 5 Saskatchewan Drivers Licence Experience in the Human Services/supportive housing fields working with individuals with mental health challenges, substance use concerns, and/or cognitive disabilities Knowledge/understanding of Indigenous culture Knowledge of Trauma Informed Care, person-centered planning, and strength-based approaches Maintain professional boundaries in and out of the workplace Strong organizational, administrative, time management, & communication skills Proficient in Microsoft Office apps Must pass CPIC/Vulnerable Sector Check Must be able to work in all Our House Program Areas when needed Positive role modeling of life and social skills for clients
Duties:
Provide culturally sensitive outreach, case management, and other needed services to clients. Uphold and maintain policies and procedures for program area. Assist clients in skills of daily living/medication management. Ensure appropriate records are completed and maintained, such as contact notes, incident reports, etc. Participate in staff training, staff/planning meetings. Assist with safety and security of the Our House building Cleaning duties Provide Mental Health First Aid as needed Participate in recreational activities. Transporting clients Intake Clients accessing shelter Primary caseload of 4 to 6 clients & shared responsibility of other clients. Light meal prep Other duties as requested by managment.
More about this job
Responsibilities
The Client Support Worker at YWCA Prince Albert Inc. will provide culturally sensitive outreach and case management to clients, help them with daily living and medication management, keep records up to date, and help keep the building safe and clean. The role also includes intake, transporting clients, and carrying a caseload of 4 to 6 clients.
Requirements
Candidates need experience in human services or supportive housing with people facing mental health, substance use, or cognitive challenges, plus a Class 5 Saskatchewan driver's licence and a passing CPIC/Vulnerable Sector Check. Knowledge of Indigenous culture, trauma-informed care, and strong organizational and communication skills are also required.
Skills
- Case management
- Outreach
- Trauma-informed care
- Person-centred planning
- Strength-based approaches
- Mental Health First Aid
- Medication management support
- Daily living skills support
- Crisis intervention
- Incident reporting
- Contact note documentation
- Client intake
- Client transportation
- Indigenous cultural awareness
- Professional boundaries
- Time management
- Organizational skills
- Communication skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Light meal preparation
- Recreational activity facilitation
- Building safety and security
- Shelter operations
Categories
- Social Services
- Healthcare
- Customer Service & Support
Keywords
- Client Support Worker
- Human Services
- Supportive Housing
- Case Management
- Outreach
- Mental Health
- Substance Use
- Trauma Informed Care
- Person-Centered Planning
- Strength-Based Approach
- Indigenous Culture
- Shelter
- Crisis Support
- Mental Health First Aid
- Medication Management
- Microsoft Office
- Community Support Worker
- Residential Support
- Women's Shelter
Seniority
Entry level
Tools
- Microsoft Office