Closed listing
Customer Service Representative
- Vancouver, BC, Canada
$20.00 an hour; however, starting rate is negotiable based on experience. · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $20.00 an hour; however, starting rate is negotiable based on experience.
- Job type
- Full-time
- Closing date
- Experience
- $20.00 an hour; however, starting rate is negotiable based on experience.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
$20.00 an hour; however, starting rate is negotiable based on experience.
alkiss WATER is a proudly Canadian, family-owned and operated company based in British Columbia. With roots dating back to 1992, we have grown through a combination of long-standing water businesses and continue to expand our operations while maintaining a hands-on, family-oriented approach.
As we continue to grow, we are looking for a dependable and proactive candidate to join our team.
Experience with call centers, accounts receivable, quickbooks online, customer service, and sales is an asset.
The ideal candidate will be:
- organized, thorough, and pay great attention to detail
- tech saavy (office applications and various software experience) and have excellent phone and computer skills;
- punctual, hardworking and willing to learn
- fluent in English, both written and verbal
- solution oriented
Examples of duties may include:
- Answering and responding to customer calls and inquiries
- Processing customer orders and assisting with account questions
- Following up with customers regarding orders, payments, and account balances
- Entering and maintaining customer and account information
- Assisting with accounts receivable and basic bookkeeping tasks
- Processing invoices, payments, and related paperwork
- Using QuickBooks Online and other company software
- Assisting with sales and customer service as needed
- Communicating with customers, suppliers, and internal staff
- Helping with general office administration and other tasks as required
This is a hands-on role that requires someone who is comfortable managing a variety of tasks, communicating with customers, and learning new systems and processes.
More about this job
Responsibilities
Respond to customer calls and inquiries, process orders, answer account questions, and follow up on orders, payments, and balances. Maintain customer records, assist with accounts receivable, bookkeeping, invoices, and payments, use QuickBooks Online and other software, and support sales and general office administration.
Requirements
The ideal candidate is organized, thorough, detail-oriented, punctual, hardworking, proactive, and willing to learn. They should be fluent in written and spoken English, have strong phone and computer skills, be comfortable with office applications and software, and ideally have experience in customer service, call centers, accounts receivable, QuickBooks Online, or sales.
Skills
- Customer Service
- Telephone Communication
- Computer Skills
- Order Processing
- Accounts Receivable
- Basic Bookkeeping
- QuickBooks Online
- Sales
- Invoice Processing
- Payment Processing
- Account Management
- Data Entry
- Office Administration
- Attention to Detail
- Problem Solving
- English Communication
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Finance & Accounting
- Sales
Keywords
- Customer Service
- Call Center
- Accounts Receivable
- QuickBooks Online
- Sales
- Order Processing
- Account Questions
- Customer Records
- Basic Bookkeeping
- Invoice Processing
- Payment Processing
- Office Applications
- Customer Communication
- Supplier Communication
- Phone Skills
- Computer Skills
- Office Administration
- Problem Solving
- Attention to Detail