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Added 6 mins ago
TT
Collections Specialist
Titanium Transportation Group Inc.
Bolton, ON
- Full-time
Experience with and with Great Plains and TMW software an asset
Added 6 mins ago
M(
Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
…design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make.…
Added 6 mins ago
SH
Health, Safety and Employee Incident Coordinator
Spectrum Health Care
Toronto, ON
- Full-time
…our safety team. Reporting to the Health, Safety and Wellness Manager, you will champion data integrity, support WSIB administration, and streamline workplace injury reporting. If you are a…
Added 6 mins ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…the Mission Critical Development Team Lead. Reporting to the Manager, Mission Critical Applications, this position provides technical leadership and coordination for the development,…
Added 20 mins ago
FG
IT Project Coordinator
Flynn Group of Companies
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
…projects. These projects will typically be implementation of new software, upgrade of existing software, onboarding of new entities because of M&A activity and rolling out infrastructure…
Added 20 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 20 mins ago
FG
Agriculture Sales Associate
Flaman Group of Companies
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Regular communication with the Store Manager and Sales Manager
Added 20 mins ago
EI
Mechanical and Electrical Manager
EBC Inc.
Greater Napanee, ON · Napanee, ON
- Full-time
We are looking for a Mechanical and Electrical Manager to join our building division on a project located in Napanee, Ontario. This role will play an important part in the project from…
Added 20 mins ago
CF
Team Lead, Education
Clean Foundation
Dartmouth, NS
- Contract
…programming across the province. Working closely with the Program Manager, you'll help translate priorities into action, coordinate delivery activities, support staff development, and…
Added 21 mins ago
Fund Accountant
SGGG Fund Services Inc.
Toronto, ON
We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 21 mins ago
Fund Accountant (BC)
SGGG Fund Services Inc.
Vancouver, BC
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 21 mins ago
Health Records Clerk - Health Information
Women's College Hospital
Toronto, ON
Two exciting Regular Part-Time opportunities as a Health Records Clerk exists in the Health Information Department reporting to the Manager.
Added 21 mins ago
WG
Geomatics Technician
Wesdome Gold Mines Ltd
Wawa, ON
- $98,000 to $127,000 CAD / year
- Full-time
…Complex. The successful candidate will report to the Exploration Manager and would be responsible for GIS databases, would play a key role in providing technical and administrative support…
Added 36 mins ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
…Developer to work from our Mississauga location reporting to Manager, Custom…
Added 36 mins ago
FG
QA Automation Tester
Flynn Group of Companies
Mississauga, ON
- Full-time
…Automation Tester to work from our Mississauga location reporting to Manager, Custom…
Added 36 mins ago
TP
Analyst, IT Support
TRANS-NORTHERN PIPELINES
Richmond Hill, ON
- Full-time
Reporting to the Manager, Information Technology, you’ll work closely with the Senior Analyst, IT Systems Support and the broader IT team to troubleshoot issues, support users, test new…
Added 36 mins ago
AC
Product Manager - HR Systems
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada seeks a highly motivated, detail orientated Product Manager to join the IT team at Air Canada. The ideal candidate interfaces with Air Canada business groups to identify and…
Added 36 mins ago
Director, Engineering
Scotiabank
Toronto, ON
The director will work across technology engineering, operations, product, and compliance teams to define strategy, manager execution, and lead the change from legacy systems to our…
Added 36 mins ago
G
Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
…tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business…
Added 50 mins ago
QM
Gestionnaire immobilier / Property Manager
Quantum Management Services Ltd.
Montreal, QC
- $90,000 USD / year
- Full-time
Added 50 mins ago
C
Estimator
Confidential
Vaughan, ON
- Full-time
Reporting to the Estimating Manager, the Estimator will prepare cost estimates and proposals for demolition projects. The estimator will analyze plans, DSS reports, and environmental…
Added 51 mins ago
VC
Administrative Assistant II, Branch Operations - Full-time
VON Canada (Nova Scotia)
New Minas, NS
- Full-time
Organizes petty cash and Visa reports for regional leadership. This includes holding relevant money, attaining manager signatures, and completing weekly reconciliation.
Added 1 hour ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $135,000 CAD / year
- Full-time
…Developer to work from our Mississauga location reporting to Manager, Custom…
Added 1 hour ago
FG
QA Automation Tester
Flynn Group of Companies
Mississauga, ON
- $72,000 to $82,000 CAD / year
- Full-time
…Automation Tester to work from our Mississauga location reporting to Manager, Custom…
Added 1 hour ago
EG
Project Manager - Land Development (Toronto or Cambridge)
Egis Group
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Our team is hiring! We are currently seeking an experienced Project Manager with experience in Land Development. We boast a seasoned multi-disciplinary crew ready to support your land…

Zaddons

Implementation Project Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Position: Implementation Project Manager

Location: Montreal – Hybrid

About Zaddons

At Zaddons, we give managers and schedulers a beeline to productivity with scheduling and bidding solutions that optimize complex processes. Our passion for innovation, technology, and efficiency fuels our relentless drive to solve irritating and time-wasting HR platform challenges. Through our network of solution, implementation, and service partners, we boost scheduling power by eradicating platform limitations.

Choosing Zaddons means joining a team where your values, your ideas and your talent help grow an innovative company.

About the Role

The Implementation Project Manager will be called upon to act as the primary Zaddons representative for clients throughout the product implementation process, ensuring their success and satisfaction. This role is pivotal in maintaining daily communication and collaboration with our service partners, providing them with the necessary support to facilitate a successful and efficient implementation.

Zaddons does not provide implementation services directly. Depending on the engagement, implementation is led by either the client or a third-party implementation partner, with Zaddons providing product enablement and support. The Implementation Project Manager acts as the central point of coordination and oversight throughout the implementation, ensuring stakeholders remain aligned, dependencies are addressed, risks are escalated and required Zaddons resources are engaged at the appropriate time. Therefore, the Implementation Project Manager will ensure that Zaddons is actively engaged in the implementation phase, keeping the client informed and involved, addressing concerns promptly, and fostering a strong partnership between Zaddons, our service partners, and our clients. The ultimate goal is to ensure a seamless, positive experience for the client, leading to successful project outcomes and long-term partnerships.

Responsibilities

Project Management and Oversight

Provide oversight throughout the implementation lifecycle, from initiation through go-live, monitoring progress against agreed timelines, dependencies and milestones and escalating risks where required.
Develop and maintain a project RACI at the outset of each implementation, clearly defining roles, responsibilities and dependencies across the client, service partner and Zaddons teams, and reinforce agreed ownership throughout the project and address or escalate gaps as they arise.
Act as the primary liaison between Zaddons, service partners, and clients, ensuring all parties are aligned with the project's objectives and timelines.

Communication and External Collaboration

Maintain open and effective communication channels with clients and service partners to ensure transparency and trust throughout the project.
Work closely with service partners to understand and mitigate potential challenges, ensuring any issues are addressed promptly and efficiently.

Operational Alignment & Internal Coordination

Collaborate with the in-house Enablement and Support teams to ensure all client related tickets are addressed and resolved within expected timelines, reducing friction for both partners and clients.
Maintain clear internal alignment across the Support, Product, and Enablement teams regarding all technical prerequisites for project success. Ensure each group understands dependencies, ownership, and readiness ahead of key project milestones.

Quality Assurance and Risk Management

Monitor project progress against agreed timelines, milestones, dependencies and expected outcomes, identifying deviations early and ensuring appropriate corrective actions are defined and followed through;
Proactively identify, assess and track project risks and issues, establishing mitigation actions, owners and timelines to help keep the implementation on track;
Proactively report and escalate cross-functional dependencies, risks and blockers, ensuring the appropriate stakeholders are engaged early and that collaboration is maintained across Zaddons teams, service partners and clients through resolution.

Reporting and Documentation

Produce concise and informative progress reports for management, highlighting achievements, challenges, and next steps.
Ensure all project documentation is accurate, up-to-date, and compliant with company standards.

Feature Tracking & Cross-Functional Product Collaboration

Maintain clear visibility over project-specific features and configurations, tracking them against client timelines, key milestones and implementation dependencies;
Identify and communicate the relative priority, urgency and project impact of feature-related needs to the Product and Engineering teams, escalating where required to support timely decision-making and protect key delivery milestones;
Act as the central cross-functional link between Product, Engineering, Enablement, Support and client-facing teams, consolidating feedback, clarifying dependencies and ownership, and ensuring all stakeholders remain aligned on status, priorities, risks and next steps.

Qualifications

Proven experience in project management, particularly with large enterprise accounts and long-duration projects.
Strong background in working with service partners and managing client relationships.
Knowledge of workforce management software and/or SaaS implementation projects (a strong asset).
Experience in establishing or significantly contributing to a customer success department is highly desirable.
PMP certified (an asset).
Fluency in English and French is essential, as the majority of our clients are based in the United States, requiring seamless communication in both languages.

Interpersonal and Professional Skills

Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders in English and French.
High level of empathy and understanding to ensure client needs are met with consideration and respect.
Strong organizational skills with the ability to remain flexible and adaptable in a startup environment.
Proven ability to manage long-term projects with a keen eye for detail and the ability to anticipate potential issues before they arise.
Calm, poised, and capable of navigating complex project environments with a strategic and thoughtful approach.
Able to work under pressure on simultaneous mandates and priorities.

Career Development

Zaddons offers the opportunity to join a dynamic, collaborative team in a growing company where people have meaningful visibility and impact. As the business continues to evolve, so do the roles within it, creating opportunities to broaden your responsibilities and grow alongside the organization.

Employment Equity

Zaddons subscribes to the principle of employment equity.

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More about this job

Responsibilities

Oversee client implementations from initiation through go-live, coordinating clients, service partners, and internal teams while tracking milestones, dependencies, risks, and project-specific features. Maintain clear communication and documentation, resolve or escalate blockers, and keep stakeholders aligned to support successful delivery and strong client partnerships.

Requirements

Requires proven project management experience, particularly with large enterprise accounts and long-duration projects, along with strong client relationship and service partner management skills. Workforce management software or SaaS implementation experience, customer success department experience, and PMP certification are assets; fluency in English and French is essential.

Skills

Project Management
Enterprise Account Management
Service Partner Collaboration
SaaS Implementation
Workforce Management Software
Risk Management
Stakeholder Communication
Project Reporting
Project Documentation
Cross-Functional Coordination
Feature Tracking
Customer Success
English Communication
French Communication
PMP

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Implementation Lifecycle
Enterprise Accounts
SaaS
Workforce Management Software
Customer Success
Service Partners
Project RACI
Milestones
Dependencies
Risk Management
Issue Tracking
Stakeholder Alignment
Enablement
Technical Support
Product Collaboration
Engineering Collaboration
Feature Tracking
Project Reporting
Project Documentation
PMP
English
French

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