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Added 12 mins ago
AA
Senior Manager, Canadian Tax
ASSA ABLOY Opening Solutions Americas
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced and strategic Senior Manager, Canadian Tax to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will…
Added 12 mins ago
VS
Technical Adoption Manager
Vena Solutions
Remote, Canada
- $85,459 to $115,621 CAD / year
- Full-time
- Remote
The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena’s platform for assigned customers following…
Added 27 mins ago
RT
Director, Financial Planning and Analysis
Raising The Village
Remote, Canada
- Full-time
- Remote
…leading RTV’s forward-looking finance function and serving as a strategic partner to the CFO, executive leadership, country teams, and functional leaders. The Director will own enterprise…
Added 42 mins ago
B
HR Business Partner - Canada & US
Boomi
Vancouver, BC
- Full-time
Strategic Business Partnership: Serve as the dedicated HRBP for Canadian employees and designated US functions, tailoring HR strategies to meet distinct regional and functional needs.
Added 1 hour ago
P
Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
Purpose Unlimited is looking for a Senior Product Manager to bring dedicated, full-time leadership to the Digital Assets Squad - owning the roadmap, the figures of merit, and the ship date…
Added 1 hour ago
Manager, Finance
Bell
Toronto, ON
Be part of the team that drives the achievement of our strategic objectives. You’ll work collaboratively with a team of professionals, managing the performance and risk profile of Bell,…
Added 2 hours ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 2 hours ago
K
Head of Growth & Marketing – Canada
Kurage
Montreal, QC
- Full-time
We are looking for a growth leader who combines strategic vision with the ability to execute, test new acquisition channels, optimize conversion funnels, and deliver measurable commercial…
Added 2 hours ago
AF
Specialist II, Processing Operations
ATB Financial
Calgary, AB
- Full-time
As ATB’s next Specialist II, Processing Operations, you will play a key role in both strategic initiatives and daily operations related to Trading, Credit, and Internal Transfers within the…
Added 2 hours ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 2 hours ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
The Manager, Community Partnerships & Business Development will play a key role in growing BMO’s market share and strengthening its presence within the South Asian community. This will be…
Added 2 hours ago
AL
Senior Human Resources Business Partner
Air Liquide
Montreal, QC
- Full-time
Job Summary: As a Senior HR Business Partner, you act as a performance catalyst and a key strategic advisor for the Eastern region. Your mission is to translate Air Liquide's (ALC) vision…
Added 2 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 2 hours ago
E
Senior Financial Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Reporting to the FP&A Manager, the successful candidate will combine strong analytical skills with business partnership to help drive company performance and continuous improvement.
Added 2 hours ago
Senior Manager, Canadian Tax
ASSA ABLOY
Toronto, ON
We are seeking an experienced and strategic Senior Manager, Canadian Tax to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will…
Added 2 hours ago
MI
Director Compensation
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently looking for a Senior Manager or Director, Compensation to join our IGM Human Resources department located in Toronto, Winnipeg or Montreal.
Added 2 hours ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
The Manager, Community Partnerships & Business Development will play a key role in growing BMO’s market share and strengthening its presence within the South Asian community. This will be…
Added 3 hours ago
TB
Senior Manager, Supply Chain Analytics
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Senior Manager, Supply Chain Analytics, reporting to the Senior Director, Supply Chain. This vacancy is a full-time, permanent opportunity. The Sr. Manager,…
Added 3 hours ago
DL
Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
This is a strategic HR role focused on aligning people initiatives with business objectives, strengthening organizational capabilities, and supporting operational effectiveness.
Added 3 hours ago
S
JS-U26-54 Youth Worker
Springboard
Toronto, ON
- Full-time
…guidelines, as well as the daily educational needs of the youth, in partnership with the Toronto District School…
Added 3 hours ago
QR
Human Resources Business Partner – Western Canada
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You will act as an HR generalist and strategic advisor to business leaders. You will assess situations requiring HR involvement, evaluate risks, recommend appropriate courses of action, and…
Added 3 hours ago
T
Value Engineer / Business Consultant
Trackunit
London, ON
- Full-time
…This is an individual contributor role - open to a Director or Manager title depending on experience - solely focused on value proposition development, value engineering, and business…
Added 3 hours ago
T
Senior Private Banker, Business Owner
TD
Barrie, ON
- Full-time
Professional designations such as the Certified Retirement Specialist (CRS), Chartered Strategic Wealth Professional (CSWP), Chartered Investment Manager (CIM), Trust & Estate Practitioner…
Added 3 hours ago
MU
Technology Transfer Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
The Technology Transfer Manager serves as a key liaison between the research community and external stakeholders, providing strategic guidance on commercialization opportunities and…
Added 3 hours ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…

Zaddons

Implementation Project Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Position: Implementation Project Manager

Location: Montreal – Hybrid

About Zaddons

At Zaddons, we give managers and schedulers a beeline to productivity with scheduling and bidding solutions that optimize complex processes. Our passion for innovation, technology, and efficiency fuels our relentless drive to solve irritating and time-wasting HR platform challenges. Through our network of solution, implementation, and service partners, we boost scheduling power by eradicating platform limitations.

Choosing Zaddons means joining a team where your values, your ideas and your talent help grow an innovative company.

About the Role

The Implementation Project Manager will be called upon to act as the primary Zaddons representative for clients throughout the product implementation process, ensuring their success and satisfaction. This role is pivotal in maintaining daily communication and collaboration with our service partners, providing them with the necessary support to facilitate a successful and efficient implementation.

Zaddons does not provide implementation services directly. Depending on the engagement, implementation is led by either the client or a third-party implementation partner, with Zaddons providing product enablement and support. The Implementation Project Manager acts as the central point of coordination and oversight throughout the implementation, ensuring stakeholders remain aligned, dependencies are addressed, risks are escalated and required Zaddons resources are engaged at the appropriate time. Therefore, the Implementation Project Manager will ensure that Zaddons is actively engaged in the implementation phase, keeping the client informed and involved, addressing concerns promptly, and fostering a strong partnership between Zaddons, our service partners, and our clients. The ultimate goal is to ensure a seamless, positive experience for the client, leading to successful project outcomes and long-term partnerships.

Responsibilities

Project Management and Oversight

Provide oversight throughout the implementation lifecycle, from initiation through go-live, monitoring progress against agreed timelines, dependencies and milestones and escalating risks where required.
Develop and maintain a project RACI at the outset of each implementation, clearly defining roles, responsibilities and dependencies across the client, service partner and Zaddons teams, and reinforce agreed ownership throughout the project and address or escalate gaps as they arise.
Act as the primary liaison between Zaddons, service partners, and clients, ensuring all parties are aligned with the project's objectives and timelines.

Communication and External Collaboration

Maintain open and effective communication channels with clients and service partners to ensure transparency and trust throughout the project.
Work closely with service partners to understand and mitigate potential challenges, ensuring any issues are addressed promptly and efficiently.

Operational Alignment & Internal Coordination

Collaborate with the in-house Enablement and Support teams to ensure all client related tickets are addressed and resolved within expected timelines, reducing friction for both partners and clients.
Maintain clear internal alignment across the Support, Product, and Enablement teams regarding all technical prerequisites for project success. Ensure each group understands dependencies, ownership, and readiness ahead of key project milestones.

Quality Assurance and Risk Management

Monitor project progress against agreed timelines, milestones, dependencies and expected outcomes, identifying deviations early and ensuring appropriate corrective actions are defined and followed through;
Proactively identify, assess and track project risks and issues, establishing mitigation actions, owners and timelines to help keep the implementation on track;
Proactively report and escalate cross-functional dependencies, risks and blockers, ensuring the appropriate stakeholders are engaged early and that collaboration is maintained across Zaddons teams, service partners and clients through resolution.

Reporting and Documentation

Produce concise and informative progress reports for management, highlighting achievements, challenges, and next steps.
Ensure all project documentation is accurate, up-to-date, and compliant with company standards.

Feature Tracking & Cross-Functional Product Collaboration

Maintain clear visibility over project-specific features and configurations, tracking them against client timelines, key milestones and implementation dependencies;
Identify and communicate the relative priority, urgency and project impact of feature-related needs to the Product and Engineering teams, escalating where required to support timely decision-making and protect key delivery milestones;
Act as the central cross-functional link between Product, Engineering, Enablement, Support and client-facing teams, consolidating feedback, clarifying dependencies and ownership, and ensuring all stakeholders remain aligned on status, priorities, risks and next steps.

Qualifications

Proven experience in project management, particularly with large enterprise accounts and long-duration projects.
Strong background in working with service partners and managing client relationships.
Knowledge of workforce management software and/or SaaS implementation projects (a strong asset).
Experience in establishing or significantly contributing to a customer success department is highly desirable.
PMP certified (an asset).
Fluency in English and French is essential, as the majority of our clients are based in the United States, requiring seamless communication in both languages.

Interpersonal and Professional Skills

Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders in English and French.
High level of empathy and understanding to ensure client needs are met with consideration and respect.
Strong organizational skills with the ability to remain flexible and adaptable in a startup environment.
Proven ability to manage long-term projects with a keen eye for detail and the ability to anticipate potential issues before they arise.
Calm, poised, and capable of navigating complex project environments with a strategic and thoughtful approach.
Able to work under pressure on simultaneous mandates and priorities.

Career Development

Zaddons offers the opportunity to join a dynamic, collaborative team in a growing company where people have meaningful visibility and impact. As the business continues to evolve, so do the roles within it, creating opportunities to broaden your responsibilities and grow alongside the organization.

Employment Equity

Zaddons subscribes to the principle of employment equity.

Apply About employer

More about this job

Responsibilities

Oversee client implementations from initiation through go-live, coordinating clients, service partners, and internal teams while tracking milestones, dependencies, risks, and project-specific features. Maintain clear communication and documentation, resolve or escalate blockers, and keep stakeholders aligned to support successful delivery and strong client partnerships.

Requirements

Requires proven project management experience, particularly with large enterprise accounts and long-duration projects, along with strong client relationship and service partner management skills. Workforce management software or SaaS implementation experience, customer success department experience, and PMP certification are assets; fluency in English and French is essential.

Skills

Project Management
Enterprise Account Management
Service Partner Collaboration
SaaS Implementation
Workforce Management Software
Risk Management
Stakeholder Communication
Project Reporting
Project Documentation
Cross-Functional Coordination
Feature Tracking
Customer Success
English Communication
French Communication
PMP

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Implementation Lifecycle
Enterprise Accounts
SaaS
Workforce Management Software
Customer Success
Service Partners
Project RACI
Milestones
Dependencies
Risk Management
Issue Tracking
Stakeholder Alignment
Enablement
Technical Support
Product Collaboration
Engineering Collaboration
Feature Tracking
Project Reporting
Project Documentation
PMP
English
French

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