Jobs in Canada

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Added 14 hours ago
GI
Business Development Manager
GrowCap Inc
Toronto, ON
- Full-time
We’re seeking a Business Development Manager to own the pipeline, drive revenue, and
Added 14 hours ago
A
Engineering Manager
Ausenco
Burnaby, BC
- Full-time
Ausenco is seeking a qualified and highly motivated Engineering Manager experienced in mining projects and/or studies for our Western Canada region.
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D
Operations Manager, Growth Platforms
Deloitte
Calgary, AB
- Full-time
…organizations to create differentiated offerings and solve complex client challenges. The portfolio includes strategic alliances and technology relationships that support market activation,…
Added 14 hours ago
SI
Senior Manager Sales Business Development
Stitch It
Burlington, ON
- $100,000 to $120,000 CAD / year
- Full-time
As a Senior Manager, Sales and Business Development at Stitch It Alterations and Dry Cleaning, you will be responsible for driving corporate sales growth by acquiring and retaining key…
Added 14 hours ago
MR
Manager, Accommodated Exam Centre
Mount Royal University
Calgary, AB
- Part-time
As part of the Access and Inclusion Services department, the Accommodated Exam Centre Manager contributes to department consistency, the University’s strategic direction, quality assurance,…
Added 14 hours ago
Z
Implementation Project Manager
Zaddons
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…Depending on the engagement, implementation is led by either the client or a third-party implementation partner, with Zaddons providing product enablement and support. The Implementation…
Added 14 hours ago
MC
Fashion Sales Associate
Mysto Cashmere
Vancouver, BC
- Full-time
Shift handover: leave a short end-of-shift note for the Store Manager covering client feedback, requested sizes or items,
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RH
Executive Assistant (with Office Operations)
Robert Half
Calgary, AB
- Full-time
Client Relations & Business Development Support
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CG
Chef Manager
Compass Group Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Participate in all phases of food preparation, menu planning, and development.
Added 14 hours ago
DG
Cleaners
Dexterra Group
Coquitlam, BC
- Full-time
As a Cleaner at the location, reporting to the Manager, you will ensure a sanitary environment, securing and maintaining tools/equipment used to perform the day to day work and performing…
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X
Concrete Scanning/Coring Technician Trainee
XRSounder
Halifax, NS
- Full-time
…innovative. We have a diverse, youthful culture where career development is both supported and encouraged. Continually striving for excellence and pushing for higher standards, Xradar is…
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GT
Senior Project Manager, Level II
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…may, at the higher end, exceed $50 million. The Senior Project Manager II will drive successful outcomes, influence forward-thinking management decisions and supports the overall success of…
Added 14 hours ago
F
Business Development Coordinator
Fasken
Toronto, ON · Montreal, QC · Vancouver, BC
- Full-time
Reporting to the Senior Manager, Business Development, this role is responsible for supporting the members and activities of the firm-wide Business Development (BD) Team. The BD Coordinator…
Added 14 hours ago
KD
Direct Support Professional - Mclean Coop
Karis Disability Services
Ottawa, ON
- Part-time
…they support people to learn skills for their own growth and…
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F
Strategic Partnerships Manager (Canada)
Feathery
Remote, Canada
- Full-time
- Remote
As Feathery grows across North America, we're looking to expand our network of strategic partners and reach new client segments across financial services. We're hiring a Strategic…
Added 14 hours ago
C
JavaScript Senior Developer - OTT Team (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
…product owners, project managers, architects and technical manager, your role is to ensure the smooth execution of product front-end development and coordinate the technical work required…
Added 14 hours ago
C
Client Sales Support (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
As the Client Sales Support you will build proposals and help the Integrated Account Lead (IAL) negotiate and close sales opportunities with existing and potential clients to help build…
Added 14 hours ago
E
Personal Trainer, Bay Street
Equinox
Toronto, ON
- Full-time
…years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe, effective and results driven. We are dedicated to the professional performance of our…
Added 14 hours ago
D
Supervisor
Dexterra
Coquitlam, BC
- Full-time
The Supervisor, reporting to the Manager, will supervise and coordinate all Industrial Janitors and Floor Professionals, and will be responsible for creating and maintaining the cleanliness…
Added 14 hours ago
R
Banking Advisor
RBC
Pincher Creek, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
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R
Senior Relationship Manager - Royal Distinction
RBC
Toronto, ON
- Full-time
Joining our team will give you the opportunity to showcase your client-focused mindset and ability to identify and develop client centric solutions while being supported by a team committed…
Added 14 hours ago
T
Senior Manager - Accounting Policy & Advisory
TD
Toronto, ON
- Full-time
The Senior Manager – Accounting Policy and Advisory (i.e. Senior Specialized Finance Manager, Controller & Chief Accountant's Group, Accounting Policy and Advisory), is responsible for the…
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T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 14 hours ago
T
Customer Experience Associate- Future Opportunities
TD
Windsor, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…

Zaddons

Implementation Project Manager

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position: Implementation Project Manager

Location: Montreal – Hybrid

About Zaddons

At Zaddons, we give managers and schedulers a beeline to productivity with scheduling and bidding solutions that optimize complex processes. Our passion for innovation, technology, and efficiency fuels our relentless drive to solve irritating and time-wasting HR platform challenges. Through our network of solution, implementation, and service partners, we boost scheduling power by eradicating platform limitations.

Choosing Zaddons means joining a team where your values, your ideas and your talent help grow an innovative company.

About the Role

The Implementation Project Manager will be called upon to act as the primary Zaddons representative for clients throughout the product implementation process, ensuring their success and satisfaction. This role is pivotal in maintaining daily communication and collaboration with our service partners, providing them with the necessary support to facilitate a successful and efficient implementation.

Zaddons does not provide implementation services directly. Depending on the engagement, implementation is led by either the client or a third-party implementation partner, with Zaddons providing product enablement and support. The Implementation Project Manager acts as the central point of coordination and oversight throughout the implementation, ensuring stakeholders remain aligned, dependencies are addressed, risks are escalated and required Zaddons resources are engaged at the appropriate time. Therefore, the Implementation Project Manager will ensure that Zaddons is actively engaged in the implementation phase, keeping the client informed and involved, addressing concerns promptly, and fostering a strong partnership between Zaddons, our service partners, and our clients. The ultimate goal is to ensure a seamless, positive experience for the client, leading to successful project outcomes and long-term partnerships.

Responsibilities

Project Management and Oversight

Provide oversight throughout the implementation lifecycle, from initiation through go-live, monitoring progress against agreed timelines, dependencies and milestones and escalating risks where required.
Develop and maintain a project RACI at the outset of each implementation, clearly defining roles, responsibilities and dependencies across the client, service partner and Zaddons teams, and reinforce agreed ownership throughout the project and address or escalate gaps as they arise.
Act as the primary liaison between Zaddons, service partners, and clients, ensuring all parties are aligned with the project's objectives and timelines.

Communication and External Collaboration

Maintain open and effective communication channels with clients and service partners to ensure transparency and trust throughout the project.
Work closely with service partners to understand and mitigate potential challenges, ensuring any issues are addressed promptly and efficiently.

Operational Alignment & Internal Coordination

Collaborate with the in-house Enablement and Support teams to ensure all client related tickets are addressed and resolved within expected timelines, reducing friction for both partners and clients.
Maintain clear internal alignment across the Support, Product, and Enablement teams regarding all technical prerequisites for project success. Ensure each group understands dependencies, ownership, and readiness ahead of key project milestones.

Quality Assurance and Risk Management

Monitor project progress against agreed timelines, milestones, dependencies and expected outcomes, identifying deviations early and ensuring appropriate corrective actions are defined and followed through;
Proactively identify, assess and track project risks and issues, establishing mitigation actions, owners and timelines to help keep the implementation on track;
Proactively report and escalate cross-functional dependencies, risks and blockers, ensuring the appropriate stakeholders are engaged early and that collaboration is maintained across Zaddons teams, service partners and clients through resolution.

Reporting and Documentation

Produce concise and informative progress reports for management, highlighting achievements, challenges, and next steps.
Ensure all project documentation is accurate, up-to-date, and compliant with company standards.

Feature Tracking & Cross-Functional Product Collaboration

Maintain clear visibility over project-specific features and configurations, tracking them against client timelines, key milestones and implementation dependencies;
Identify and communicate the relative priority, urgency and project impact of feature-related needs to the Product and Engineering teams, escalating where required to support timely decision-making and protect key delivery milestones;
Act as the central cross-functional link between Product, Engineering, Enablement, Support and client-facing teams, consolidating feedback, clarifying dependencies and ownership, and ensuring all stakeholders remain aligned on status, priorities, risks and next steps.

Qualifications

Proven experience in project management, particularly with large enterprise accounts and long-duration projects.
Strong background in working with service partners and managing client relationships.
Knowledge of workforce management software and/or SaaS implementation projects (a strong asset).
Experience in establishing or significantly contributing to a customer success department is highly desirable.
PMP certified (an asset).
Fluency in English and French is essential, as the majority of our clients are based in the United States, requiring seamless communication in both languages.

Interpersonal and Professional Skills

Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders in English and French.
High level of empathy and understanding to ensure client needs are met with consideration and respect.
Strong organizational skills with the ability to remain flexible and adaptable in a startup environment.
Proven ability to manage long-term projects with a keen eye for detail and the ability to anticipate potential issues before they arise.
Calm, poised, and capable of navigating complex project environments with a strategic and thoughtful approach.
Able to work under pressure on simultaneous mandates and priorities.

Career Development

Zaddons offers the opportunity to join a dynamic, collaborative team in a growing company where people have meaningful visibility and impact. As the business continues to evolve, so do the roles within it, creating opportunities to broaden your responsibilities and grow alongside the organization.

Employment Equity

Zaddons subscribes to the principle of employment equity.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee client implementations from initiation through go-live, coordinating clients, service partners, and internal teams while tracking milestones, dependencies, risks, and project-specific features. Maintain clear communication and documentation, resolve or escalate blockers, and align Product, Engineering, Enablement, and Support teams to help deliver successful implementations.

Requirements

Requires proven project management experience, particularly with large enterprise accounts and long-duration projects, along with experience managing client relationships and working with service partners. Workforce management software or SaaS implementation experience, customer success department experience, and PMP certification are assets; fluency in English and French is essential.

Skills

Project Management
Implementation Oversight
Service Partner Collaboration
Stakeholder Communication
Risk Management
Dependency Management
Project Reporting
Project Documentation
Cross-Functional Coordination
Workforce Management Software
SaaS Implementations
Customer Success
English Communication
French Communication
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Implementation Lifecycle
Enterprise Accounts
Client Relationships
Service Partners
Workforce Management Software
SaaS
Customer Success
PMP
RACI
Project Milestones
Project Dependencies
Risk Management
Issue Tracking
Mitigation Actions
Stakeholder Alignment
Cross-Functional Coordination
Product Collaboration
Engineering Collaboration
Enablement
Support
Feature Tracking
Project Reporting
Project Documentation
English
French

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Jobs in Canada