Find work in Canada.

322,476 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
Job Board
MainMicro
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Use Salesforce as a strategic tool, not just a reporting obligation
Added 24 mins ago
Loyalty Program Associate Specialist
Canon Canada
Brampton, ON
Full-time
Promoting the Corporate Partner program to targeted customers using SalesForce and attending customer meetings.
Added 25 mins ago
Business Development Associate
Jonas Software
Markham, ON · Canada - Markham - Ontario
Full-time
Timely record keeping and deal flow tracking through Salesforce, leveraging CRM insights to improve processes
Added 39 mins ago
Team Lead Software Engineer
Longboard Architectural Products
Abbotsford, BC
$90,000 to $115,000 CAD / year
Full-time
CRM integration experience, ideally Salesforce
Added 39 mins ago
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
Pwc Canada
Ottawa, ON
Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 53 mins ago
Salesforce Functional Consultant (Financial Services Cloud)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
Salesforce Functional Lead (Financial Services Cloud)
Added 54 mins ago
Administrative Coordinator
Odlum Brown
Vancouver, BC
Proficiency with CRM systems; Salesforce experience is an asset
Added 1 hour ago
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 1 hour ago
Insurance Advisor - Life, Health & Wealth
RBC
NS · Halifax, NS · Truro, NS
Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 1 hour ago
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 1 hour ago
Administrative Coordinator
Odlum Brown Limited
Vancouver, BC
Full-time
Proficiency with CRM systems; Salesforce experience is an asset
Added 1 hour ago
Account Coordinator
MiQ
Toronto, ON
Full-time
CRM (Salesforce) – IO creation and all associated administration tasks required for assigned accounts.
Added 1 hour ago
Henry Schein Products Specialist
Henry Schein Canada
Calgary, AB
Full-time
Utilize Salesforce and reporting platforms to manage opportunities, track activity, monitor performance, and build a strong sales pipeline
Added 1 hour ago
Sales Executive
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
Full-time
Proficiency with CRM platforms (Salesforce, HubSpot, or similar) and sales productivity tools
Added 1 hour ago
Account Manager
Amrize
AB · Calgary, AB
…delivering sales performance targets while leveraging and improving Salesforce Lightning (SFL) tools to enhance sales…
Added 1 hour ago
Intern, Private Client Service
Connor, Clark & Lunn Private Capital Ltd.
Toronto, ON
Populate and maintain client data in our internal CRM (Salesforce)
Added 1 hour ago
Business Development Representative
Wealthsimple Technologies
Remote, Canada
$72,000 to $90,000 CAD / year
Full-time · Remote
Experience with sales technology like Salesforce, Salesloft, Gong, or equivalents
Added 1 hour ago
Senior Technical Architect
Salesforce Partner Canada
ON · Ontario, Canada
Full-time
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce…
Added 1 hour ago
Account Executive - Public Sector
Salesforce Partner Canada
Fairview, AB
Full-time
As an Account Executive selling in a Core role, you will be selling Salesforce Core solutions into Alberta Provincial Government agencies, ministries, and organizations across the province.…
Added 1 hour ago
Small, Medium, and Growth Business - Account Executive - Vancouver (Office-Based)
Salesforce Partner Canada
Vancouver, BC
Full-time
Our Small, Medium, and Growth Business (SMB) Account Executive team is one of the fastest-moving sales teams at Salesforce, focused on helping small and mid-sized businesses unlock the…
Added 1 hour ago
Administrative Assistant - Vancouver
TELUS Health
Vancouver, BC
Full-time
Familiarity with online research tools, databases, and CRM systems is necessary; experience with Workday and Salesforce is a strong asset. Managing hybrid-platform environments is a plus.
Added 1 hour ago
Vice President, Institutional Sales, Client Relationship Manager
Nicola Wealth
Toronto, ON
…development and prospect/client engagement activities using Salesforce CRM, and other tools and resources. Ensures timely and accurate reporting of engagement and activities, performance…
Added 1 hour ago
Sr. Product & Design Operations Manager
PagerDuty
Toronto, ON
…customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering,…
Added 2 hours ago
Business Development Associate
CORA Group
Markham, ON · Canada - Markham - Ontario
Full-time
Timely record keeping and deal flow tracking through Salesforce, leveraging CRM insights to improve processes
Added 2 hours ago
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
NS · Halifax, NS · Truro, NS · CAPE BRETON, Nova Scotia
Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms

Zaelab

Senior Director, Client Partner

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 12+ years of experience in management consulting, digital consulting, systems integration, or technology professional services.
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Zaelab is a digital consultancy focused on helping B2B organizations transform the way they sell, serve, and operate. We partner with complex manufacturers, distributors, and enterprise brands to solve meaningful business challenges through commerce, CPQ, CRM, and digital transformation.

We work across technologies including ServiceNow, commercetools, SAP, BigCommerce, and other leading platforms. We’re a distributed, fast-moving team that values ownership, collaboration, and people who are comfortable turning complexity into action.

About the Role

We’re looking for a Senior Director, Client Partner to own and grow a portfolio of strategic enterprise clients representing approximately $15–20M in annual revenue.

This is a senior commercial and client leadership role with end-to-end accountability for the health and growth of the portfolio. You’ll own client relationships, revenue and margin performance, forecasting, renewals, and account growth while identifying new opportunities across existing relationships.

You’ll also build and lead the team supporting the portfolio, developing Client Partners and other account leaders while establishing scalable account management practices as Zaelab continues to grow.

This is not a purely executive or oversight role. We’re looking for someone who enjoys being close to the work - building account plans, shaping opportunities, developing SOWs, navigating difficult client conversations, and partnering directly with delivery and solution leaders.

You’ve likely already operated as a Client Partner, Managing Director, Senior Director, or similar leader within a consultancy, agency, or systems integrator and have personally owned a portfolio of this scale.

What You’ll Own

Client Portfolio & Growth

Own the overall performance of a $15–20M portfolio of strategic enterprise accounts, including revenue, margin, forecasting, renewals, and growth.
Set annual account and portfolio targets and maintain a clear, accurate view of performance against them.
Protect and grow existing client relationships while identifying opportunities to expand Zaelab’s footprint.
Build pipeline across existing accounts through new SOWs, retainers, change orders, and multi-phase transformation programs.
Identify whitespace within accounts and partner with Sales, Solutions, and Practice leadership to turn opportunities into executable plans.
Develop strong Account Growth Plans for strategic clients and ensure they translate into measurable action.

Client Leadership

Serve as a trusted executive partner to client stakeholders across VP, SVP, and C-suite levels.
Develop a deep understanding of each client’s business, priorities, challenges, and long-term transformation goals.
Build multi-year digital roadmaps that connect technology investments to meaningful business outcomes.
Establish a consistent rhythm of executive engagement, QBRs, and annual planning across the portfolio.
Own client escalations and bring the right people together to resolve issues quickly and constructively.
Navigate challenging conversations around scope, delivery, performance, and commercial expectations while protecting long-term relationships.

Account Strategy

Translate complex client challenges into opportunities where Zaelab can create measurable value.
Connect digital and technology investments to outcomes such as revenue growth, operational efficiency, cost reduction, and improved customer experiences.
Develop compelling business cases and executive-level recommendations.
Bring Zaelab’s broader capabilities into client conversations, expanding relationships beyond the services or platforms they have historically purchased.
Stay ahead of client priorities and proactively identify where Zaelab can support what comes next.

Team Leadership

Build and lead the team supporting your portfolio, including Client Partners, engagement and delivery leaders, and account operations resources.
Develop Client Partners who own individual accounts, setting clear expectations around account strategy, forecasting, growth, and client health.
Own hiring, staffing, and performance management across the team.
Coach and develop team members while creating repeatable account management practices that can scale with the business.
Build a culture of accountability, transparency, and strong client ownership.

Zaelab Leadership

Partner closely with Delivery, Sales, Solutions, and Practice leadership to align client strategy with execution.
Contribute to Zaelab’s go-to-market strategy across B2B manufacturing, distribution, and industrial sectors.
Help evolve and scale our Client Services organization, processes, and operating model.
Participate in Client Services leadership planning, including budgeting, hiring, capacity planning, and strategic priorities.

What Success Looks Like

Within your first 12 months, you will:

Retain and strengthen the existing client portfolio while delivering against annual revenue and margin targets.
Establish clear Account Growth Plans across all strategic accounts.
Build and advance a healthy pipeline of expansion opportunities.
Strengthen Zaelab’s executive relationships across key clients.
Evaluate, hire, and develop the core team needed to support the portfolio.
Establish a consistent operating rhythm across account planning, forecasting, client health, QBRs, and growth.
Create greater visibility and predictability around the performance and future potential of the portfolio.

12+ years of experience in management consulting, digital consulting, systems integration, or technology professional services.
At least 3 years of direct responsibility for a portfolio or strategic accounts representing approximately $15–20M in annual revenue.
A demonstrated track record of growing enterprise accounts through expansion, new SOWs, and multi-year programs - not simply maintaining existing business.
Experience building and leading high-performing client or account teams, including hiring, staffing, coaching, and performance management.
Strong experience working with manufacturing, distribution, industrial, or similarly complex B2B organizations.
Experience selling and/or delivering engagements involving at least one of the following areas: ServiceNow, composable commerce, Customer-to-Cash, or Quote-to-Cash.
Strong commercial judgment and the ability to connect client business challenges to technology and consulting opportunities.
Confidence operating with senior client stakeholders and navigating complex conversations around scope, performance, priorities, and investment.
A hands-on leadership style and willingness to move between executive strategy and the details required to move an account forward.
Ability to travel within North America up to 25% for client, team, and company events.

Even Better If You Have:

Experience with ServiceNow solutions, particularly CPQ, CRM, Field Service Management (FSM), or Sales and Order Management (SOM).
Familiarity with commerce platforms such as commercetools, Salesforce Commerce Cloud, Shopify, SAP Commerce, or BigCommerce.
Existing relationships with VP and C-suite leaders within manufacturing, distribution, or industrial organizations.
Experience helping build or scale a Client Services, Account Management, or Client Partner function within a growing consultancy.

Why you’ll love working here:

Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture - Focus is on responsibilities, not title

Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.

Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.

Please rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.

Apply About employer

More about this job

Responsibilities

The Senior Director, Client Partner will own and grow a $15–20M portfolio of strategic enterprise clients while leading and developing the supporting account team. This role involves building multi-year digital roadmaps, managing revenue and margin performance, and serving as a trusted executive partner to client stakeholders.

Requirements

Candidates must have 12+ years of experience in management or digital consulting with at least 3 years of direct responsibility for a $15–20M portfolio. Proven success in growing enterprise accounts and leading high-performing teams within complex B2B organizations is required.

Skills

Account Management
Strategic Planning
Revenue Growth
Digital Transformation
Team Leadership
Consulting
Forecasting
Business Development
ServiceNow
Commercetools
SAP
BigCommerce
CPQ
CRM
Sales

Benefits

Unlimited Vacation
PTO
Full Health Benefits
401k
RRSP
Paid Parental Leave
Training and education opportunities

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Digital Consultancy
B2B
Enterprise Brands
Commerce
CPQ
CRM
ServiceNow
Commercetools
SAP
BigCommerce
Account Growth
SOW
QBR
Digital Transformation
Manufacturing
Distribution
Industrial
Sales
Composable Commerce
Customer-to-Cash
Quote-to-Cash
Field Service Management
Sales and Order Management
Salesforce Commerce Cloud
Shopify
Management Consulting
Systems Integration
Professional Services
Client Services
Account Strategy

Report this job