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Added 16 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 16 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for an Assistant Store Manager at our St. Catherine location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 31 mins ago
Supervisor
JD Sports / Livestock / Size?
Langley (District), BC · Langley, BC
Delivering sales, customer experience, merchandising, visual, and operational expectations.
Added 31 mins ago
Full- Time Supervisor
JD Sports / Livestock / Size?
Mississauga, ON
Our Retail team is looking for a full-time Supervisor to join our JD Sports Square One Shopping Mall location! Come join our quickly growing and developing team at JD Sports Canada. Main…
Added 31 mins ago
P
Retail Supervisor - Full Time (Toronto)
PUMA
Toronto, ON · Outlet Toronto Premium
- Full-time
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales…
Added 31 mins ago
TH
Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot
Surrey, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 31 mins ago
V
Staff Software Developer, Simulation / Développeur(se) logiciel principal(e), Simulation
Vention
Montreal, QC
- Full-time
…single cells to large, complex designs. Your work will help our sales, solution engineering and delivery teams confirm project feasibility in simulation early, which reduces risk and saves…
Added 31 mins ago
S
Sales Manager
Sandvik
Saskatoon, SK
- Full-time
We’re looking for a Sales Manager - MECU to drive the growth of our Mechanical Cutting business in Canada. You’ll lead our sales strategy, strengthen key customer relationships, develop a…
Added 47 mins ago
T
Senior Commercial Design Consultant
TalentMinded
Mississauga, ON
- Full-time
This is an existing full-time opening based in Mississauga, with on-site work five days a week for the first 90 days, then transitioning to at least three days on-site per week.
Added 47 mins ago
T
Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
In partnership with the Market Manager, the Assistant Wealth Market Manager supports daily business operations across Wealth Advisory Services, Private Trust, and Wealth Insurance Services.…
Added 47 mins ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
Generate life insurance sales revenue and manage the client relationship throughout the full sales cycle from prospecting, application and ongoing service
Added 47 mins ago
T
Account Manager, Small Business
TD
AB
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 47 mins ago
OC
Liquor Store Associate - FT (Okanagan Lake)
Otter Co-op
West Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
keywords: liquor, retail, clerk, cashier, Full-Time, Serving it Right
Added 47 mins ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
M
Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…responsibility. May act as a back-up when the Proposal Services Manager/Director is out of the office. Expert proposal writer for asset management firms. The incumbent is an expert in the…
Added 1 hour ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
…help shape the future of our social media program. This is a full-time, one year contract…
Added 1 hour ago
A
Membership Coordinator
Altea
Vancouver, BC
- Full-time
Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've…
Added 1 hour ago
RB
Director, Business Marketing – Canada
Royal Bank of Canada
Toronto, ON
- Full-time
Banker & Sales Enablement – Develop and deliver sales enablement tools that empower the firm and specific business groups, including factsheets, capability one-pagers, client-facing…
Added 1 hour ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 1 hour ago
PF
Front Desk Associate
Planet Fitness
Edmonton, AB
- Part-time
Company contribution towards health benefits (Applicable for Full Time Positions)
Added 1 hour ago
HA
Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
We are looking for a highly motivated and experienced medical aesthetics Account Manager to join our Canadian sales team. This field-based role is in territory five days a week and is…
Added 1 hour ago
A
Product Guide - Seasonal
ARC'TERYX
Halton Hills, ON
- Part-time
- Temporary
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and gender-affirming care (full time employees)
Added 1 hour ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.

ZayZoon

Client Account Manager

Remote, Canada

Remote

$67,000 to $106,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $67,000 to $106,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.

We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.

You might see a few cities listed, but no need to be in any of them! We’re fully remote and hire across Canada and the U.S.

About the role:

As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success looks like to them, then help them get the most out of ZayZoon. The work matters: when a client uses ZayZoon well, more of their employees can access their pay when they need it most. You’ll have real ownership over your accounts, a team that has your back, and room to shape how we manage and grow client relationships as we grow.

Your impact:

Be the go-to advisor for a portfolio of high-value clients, connecting what ZayZoon offers to their business goals and the needs of their teams
Grow your accounts by spotting where clients could get more from ZayZoon and building a plan for each one to increase usage and long-term value
Lead business reviews and planning sessions with decision makers to look at results, recognize progress, and find what’s next
Step in when tricky issues come up, including support queries and escalations, rallying the right people internally and seeing things through until the client is taken care of
Bring the client’s voice to Sales, Product, Marketing, and Customer Care by sharing feedback, testing new offerings, and helping improve how we work
Build lasting partnerships that keep clients with us, keep accounts in good standing, and turn into success stories worth sharing
Help the whole team get better by sharing what works, keeping our resources current, running training sessions, and smoothing out workflows

You bring:

2+ years in a client-facing role where you built relationships, grew accounts, and helped clients get more out of a product
Experience managing your own book of clients, finding upsell opportunities, and working with internal teams to solve problems
A track record of creating and running adoption plans that led to results you can point to
Comfort turning data into clear, practical recommendations for clients
The judgment to balance urgent client needs with longer-term growth work, and to know which one needs you right now
Comfort using AI tools to work smarter, and a curiosity about finding new ways to make your day easier
Familiarity with CRM and ticketing tools like HubSpot, Intercom, or Jira

Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Why you’ll love working at ZayZoon:

Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 5 weeks vacation
Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more

What you can expect from us:

Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.

So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.

Apply About employer

More about this job

Responsibilities

You will serve as a trusted advisor for a portfolio of high-value clients, focusing on driving product adoption and long-term value. Additionally, you will lead business reviews, manage escalations, and act as the voice of the client to internal teams like Product and Marketing.

Requirements

Candidates must have at least 2 years of experience in a client-facing role managing accounts and driving product adoption. Proficiency with CRM and ticketing tools, along with the ability to translate data into actionable recommendations, is required.

Skills

Account management
Upselling
Business reviews
Data analysis
CRM
Ticketing tools
Strategic planning
Communication
Problem solving
AI tools
Customer advocacy

Benefits

Medical benefits
Vision benefits
Dental benefits
Mental health coverage
Wellness stipend
Flexible time off
Parental leave top-up
Earned wage access
Remote work

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Financial Wellness
Earned Wage Access
HubSpot
Intercom
Jira
CRM
Upselling
Business Reviews
Data Analysis
AI Tools
Customer Care
Strategic Planning
Client Retention
Financial Technology
SaaS

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