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Added 11 mins ago
I
French: Nettoyeur à plein temps - Full Time Cleaner
ISS
Beauharnois, QC
- $21.57 to $23.83 CAD / hour
- Full-time
Un engagement solide envers l'expérience client
Added 11 mins ago
H
Psychologist PhD
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Psychologist is a member of the Seniors' Health & Continuing Care Team. Reporting to the manager of Seniors' Health and Continuing Care (SHCC), this position provides…
Added 11 mins ago
D
Team Lead - Health Services
Dynacare
Toronto, ON
- Contract
…Ontario. As a Team Lead, you will report into the Regional Manager of Health Services and provide leadership to assigned sites. You will be responsible for monitoring the day-to-day…
Added 11 mins ago
PG
Media Planning, Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As a Planning Manager at Starcom, you will oversee a team of media professionals in developing ideas and activations that drive human connections. You will lead the team in pursuing…
Added 11 mins ago
M
Associate Director Quantity Surveyor
Mace
Vancouver, BC
- Full-time
…roles - Operations Director, Associate Director, and Senior Manager, to join multidisciplinary projects in Vancouver, British Columbia, Canada. Whether you are a Mace colleague ready for a…
Added 11 mins ago
CONSULTANT TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Reporting to the Manager 311 Quality & Performance, the Consultant Training & Development will design, develop, coordinate, implement, and deliver in-person and online professional…
Added 12 mins ago
WI
Senior Estimator
WSP in Canada
Ottawa, ON
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 26 mins ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
As a Commercial Account Manager, you will be responsible for developing new business opportunities and growing strategic client relationships across Alberta. Reporting to the Director of…
Added 26 mins ago
D
Catering Manager
Dexterra
Winnipeg, MB
- $53,000 to $57,000 CAD / year
- Full-time
We are seeking a dynamic and results-driven Catering Manager to join us. This is an excellent opportunity for a seasoned sales professional to lead our sales initiatives in the competitive…
Added 41 mins ago
Senior Project Manager, Municipal Buildings
Tiree
Calgary, AB
Translating technical and project details into clear updates, recommendations, and reporting for clients and stakeholders
Added 41 mins ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 41 mins ago
ER
Sr. Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
We are looking for an experienced and detail-oriented Senior Sales Coordinator to support our Sales Manager and commercial sales team. This role is responsible for coordinating sales…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Laval, QC
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Brossard, QC
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Montreal, QC
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Calgary, AB
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Quebec, QC
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
Saskatoon, SK
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 42 mins ago
WI
Senior Estimator
WSP in Canada
AB · Edmonton, AB
- Full-time
Based out of any of our listed offices across Canada, and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a…
Added 57 mins ago
CM
Therapy Support Navigator
CASA Mental Health
Red Deer, AB
- Full-time
Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case…
Added 57 mins ago
P
Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
As a Corporate Tax Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 57 mins ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
The Manager, Compliance – Model and Data Governance is responsible for ensuring AI and data usage within TDS Compliance aligns with enterprise strategy and governance principles. The role…
Added 57 mins ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 57 mins ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
The Onboarding Project Manager will be part of the Global Equity Solutions group within the Morgan Stanley at Work organization. The Global Equity Solutions team is responsible for the…
Added 1 hour ago
B
Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.

ZayZoon

Client Account Manager

Remote, Canada

Remote

$67,000 to $106,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $67,000 to $106,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.

We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.

You might see a few cities listed, but no need to be in any of them! We’re fully remote and hire across Canada and the U.S.

About the role:

As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success looks like to them, then help them get the most out of ZayZoon. The work matters: when a client uses ZayZoon well, more of their employees can access their pay when they need it most. You’ll have real ownership over your accounts, a team that has your back, and room to shape how we manage and grow client relationships as we grow.

Your impact:

Be the go-to advisor for a portfolio of high-value clients, connecting what ZayZoon offers to their business goals and the needs of their teams
Grow your accounts by spotting where clients could get more from ZayZoon and building a plan for each one to increase usage and long-term value
Lead business reviews and planning sessions with decision makers to look at results, recognize progress, and find what’s next
Step in when tricky issues come up, including support queries and escalations, rallying the right people internally and seeing things through until the client is taken care of
Bring the client’s voice to Sales, Product, Marketing, and Customer Care by sharing feedback, testing new offerings, and helping improve how we work
Build lasting partnerships that keep clients with us, keep accounts in good standing, and turn into success stories worth sharing
Help the whole team get better by sharing what works, keeping our resources current, running training sessions, and smoothing out workflows

You bring:

2+ years in a client-facing role where you built relationships, grew accounts, and helped clients get more out of a product
Experience managing your own book of clients, finding upsell opportunities, and working with internal teams to solve problems
A track record of creating and running adoption plans that led to results you can point to
Comfort turning data into clear, practical recommendations for clients
The judgment to balance urgent client needs with longer-term growth work, and to know which one needs you right now
Comfort using AI tools to work smarter, and a curiosity about finding new ways to make your day easier
Familiarity with CRM and ticketing tools like HubSpot, Intercom, or Jira

Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Why you’ll love working at ZayZoon:

Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 5 weeks vacation
Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more

What you can expect from us:

Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.

So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.

Apply About employer

More about this job

Responsibilities

You will serve as a trusted advisor for a portfolio of high-value clients, focusing on driving product adoption and long-term value. Additionally, you will lead business reviews, manage escalations, and act as the voice of the client to internal teams like Product and Marketing.

Requirements

Candidates must have at least 2 years of experience in a client-facing role managing accounts and driving product adoption. Proficiency with CRM and ticketing tools, along with the ability to translate data into actionable recommendations, is required.

Skills

Account management
Upselling
Business reviews
Data analysis
CRM
Ticketing tools
Strategic planning
Communication
Problem solving
AI tools
Customer advocacy

Benefits

Medical benefits
Vision benefits
Dental benefits
Mental health coverage
Wellness stipend
Flexible time off
Parental leave top-up
Earned wage access
Remote work

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Financial Wellness
Earned Wage Access
HubSpot
Intercom
Jira
CRM
Upselling
Business Reviews
Data Analysis
AI Tools
Customer Care
Strategic Planning
Client Retention
Financial Technology
SaaS

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