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Added 5 mins ago
R
Financing Specialist
RBC
Langley (District), BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 5 mins ago
T
Associate, Private Wealth
TD
Toronto, ON
- Full-time
Do you excel at client experience, strategic initiatives, and administration? We're looking for a dynamic professional who is committed to serving clients, colleagues, and cross-team…
Added 5 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
…ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure…
Added 5 mins ago
BG
Advertising Account Manager
Brandt Group of Companies
Regina, SK
- Full-time
The Advertising Account Manager is responsible for owning the marketing roadmap for an assigned portfolio, translating business objectives into strategic advertising plans. This role leads…
Added 20 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on
Added 20 mins ago
S
Team Lead, Sales - Hazardous & Industrial Waste Management
SECURE
AB · Clairmont, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 36 mins ago
BF
Program Manager, Client Solutions & Delivery - Agrotech
Business France North America
Toronto, ON
- Full-time
In addition to this program-level oversight, the Program Manager may directly lead the design, management, and delivery of selected programs or projects when their nature, complexity, or…
Added 36 mins ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
Added 36 mins ago
TT
Strategic Account Manager - Trucking
T-Lane Transportation
AB · Edmonton, AB
- Full-time
WE ARE HIRING! We are seeking an experienced Strategic Account Manager to join our Edmonton team.
Added 36 mins ago
WC
Senior Manager, Benefits and Wellbeing
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...This role provides strategic direction for benefits and retirement/savings programs, ensuring compliance with legislation and best practices. The role identifies and…
Added 50 mins ago
BG
Territory Manager
Brandt Group of Companies
Regina, SK
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 1 hour ago
GE
District Manager - Industrial & Vacuum Services
GFL Environmental Inc.
Surrey, BC
- Full-time
The District Manager leads and grows the newly integrated Industrial & Vacuum Services division across the district, ensuring high standards in hydro excavation, hazardous and non-hazardous…
Added 1 hour ago
E
Controller
E4C
Edmonton, AB
- Full-time
The role oversees general ledger management, financial close, reporting, and annual audits while ensuring compliance with accounting standards, funding agreements, regulatory requirements,…
Added 1 hour ago
D
Solutions Architect
dentsu
Calgary, AB
- Full-time
…highly visible role, you'll lead discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital…
Added 1 hour ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
Scotiabank
Toronto, ON
Minimum of 5 years industry experience in a sales, relationship or account management role.
Added 1 hour ago
IF
Team Lead, Actuarial, Operational Performance Analytics
Intact FC
Calgary, AB · Quebec, QC
- Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 1 hour ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
Advanced skills in strategic business management, innovative and visionary planning and implementation, analysis and informed decision making, coaching and leadership, communications and…
Added 1 hour ago
Territory Sales Representative
Alta Equipment Group
Quebec, QC
Sales and Account Management training is an asset
Added 1 hour ago
S
Accounts Payable Manager (15 month term)
Stantec
Edmonton, AB
- Full-time
Stantec has an exciting opportunity for an Accounts Payable Manager within its North American Accounts Payable team located in Edmonton, Alberta. Reporting to the Senior Manager, Accounts…
Added 1 hour ago
CMF Area Manager
Caterpillar Inc.
Burlington, ON
Ensuring customer satisfaction through management of product and commercial issues; Overseeing service goodwill spending on all products within the industry segment.
Added 1 hour ago
FC
Account Manager
Flow Control Group
Dartmouth, NS
- Full-time
Meet booking targets, pipeline management and key account management goals
Added 2 hours ago
CONSULTANT TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Provides leadership by coordinating and facilitating management level strategic planning meetings for committees and workgroups; meets with management to develop structure an
Added 2 hours ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
As a Commercial Account Manager, you will be responsible for developing new business opportunities and growing strategic client relationships across Alberta. Reporting to the Director of…
Added 2 hours ago
MG
Account/Business Development Manager - Edmonton
Manitoulin Group of Companies
Acheson, AB
- Full-time
● As an Account Manager with Manitoulin, you will enjoy a market-leading
Added 2 hours ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
…multiple data sets helps understand the market and implement strategic levers to drive sustainable…

ZayZoon

Client Account Manager

Remote, Canada

Remote

$67,000 to $106,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $67,000 to $106,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.

We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.

You might see a few cities listed, but no need to be in any of them! We’re fully remote and hire across Canada and the U.S.

About the role:

As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success looks like to them, then help them get the most out of ZayZoon. The work matters: when a client uses ZayZoon well, more of their employees can access their pay when they need it most. You’ll have real ownership over your accounts, a team that has your back, and room to shape how we manage and grow client relationships as we grow.

Your impact:

Be the go-to advisor for a portfolio of high-value clients, connecting what ZayZoon offers to their business goals and the needs of their teams
Grow your accounts by spotting where clients could get more from ZayZoon and building a plan for each one to increase usage and long-term value
Lead business reviews and planning sessions with decision makers to look at results, recognize progress, and find what’s next
Step in when tricky issues come up, including support queries and escalations, rallying the right people internally and seeing things through until the client is taken care of
Bring the client’s voice to Sales, Product, Marketing, and Customer Care by sharing feedback, testing new offerings, and helping improve how we work
Build lasting partnerships that keep clients with us, keep accounts in good standing, and turn into success stories worth sharing
Help the whole team get better by sharing what works, keeping our resources current, running training sessions, and smoothing out workflows

You bring:

2+ years in a client-facing role where you built relationships, grew accounts, and helped clients get more out of a product
Experience managing your own book of clients, finding upsell opportunities, and working with internal teams to solve problems
A track record of creating and running adoption plans that led to results you can point to
Comfort turning data into clear, practical recommendations for clients
The judgment to balance urgent client needs with longer-term growth work, and to know which one needs you right now
Comfort using AI tools to work smarter, and a curiosity about finding new ways to make your day easier
Familiarity with CRM and ticketing tools like HubSpot, Intercom, or Jira

Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Why you’ll love working at ZayZoon:

Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 5 weeks vacation
Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more

What you can expect from us:

Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.

So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.

Apply About employer

More about this job

Responsibilities

You will serve as a trusted advisor for a portfolio of high-value clients, focusing on driving product adoption and long-term value. Additionally, you will lead business reviews, manage escalations, and act as the voice of the client to internal teams like Product and Marketing.

Requirements

Candidates must have at least 2 years of experience in a client-facing role managing accounts and driving product adoption. Proficiency with CRM and ticketing tools, along with the ability to translate data into actionable recommendations, is required.

Skills

Account management
Upselling
Business reviews
Data analysis
CRM
Ticketing tools
Strategic planning
Communication
Problem solving
AI tools
Customer advocacy

Benefits

Medical benefits
Vision benefits
Dental benefits
Mental health coverage
Wellness stipend
Flexible time off
Parental leave top-up
Earned wage access
Remote work

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Financial Wellness
Earned Wage Access
HubSpot
Intercom
Jira
CRM
Upselling
Business Reviews
Data Analysis
AI Tools
Customer Care
Strategic Planning
Client Retention
Financial Technology
SaaS

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