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Added 22 mins ago
BC
National Manager, Customer Experience
Belron Canada inc
Montreal, QC
- Full-time
Leverage data and market research to turn insights into actionable strategies that improve customer satisfaction and strengthen loyalty.
Added 37 mins ago
B
Manager, Business Restructuring & Turnaround Services
BDO
Vancouver, BC
- Full-time
Identify business development opportunities and participate in proposals, presentations, market research and other practice development initiatives.
Added 37 mins ago
RB
Manager, Culinary Innovation, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
With Marketing support, conduct consumer research, including taste tests and market analysis, to refine product offerings and drive innovation.
Added 52 mins ago
FH
Portfolio Manager
Fraser Health
Surrey, BC
- Full-time
We are looking for a Portfolio Manager who can see the big picture and lead the Enablement, Readiness and Activation (ERA) team through safe and successful go-lives as well as consistent…
Added 52 mins ago
Coordinator, Accounts Receivable
Lionsgate
Toronto, ON
…Accounts Receivable team. Reporting to the Accounts Receivable Manager, this role is responsible for coordinating invoicing activities across television production, licensing, and…
Added 52 mins ago
Senior Financial Analyst
Livingston International
Toronto, ON
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting,…
Added 52 mins ago
DF
Senior Brand Manager, Canada
Designs for Health
Toronto, ON
- Full-time
Designs for Health is a trusted leader in the nutraceutical industry, known for delivering high-quality, research-driven nutritional products that support better health outcomes. For more…
Added 1 hour ago
Z
Client Account Manager
ZayZoon
Remote, Canada
- $67,000 to $106,000 CAD / year
- Full-time
- Remote
As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success…
Added 1 hour ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
…corporate and investment banking, treasury management, as well as research and advisory services to clients around the world.…
Added 1 hour ago
GS
Manager, Sales – SmartRock North America
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We’re hiring a Manager, Sales to lead our North American SmartRock team, reporting to the Global Director of Sales, SmartRock. You’ll lead a blended team of Business Development…
Added 1 hour ago
Career Advisor
SAIT
Calgary, AB
Reporting to the Manager, Career Advancement Services, the Career Advisor supports SAIT students and alumni in achieving their career goals through personalized coaching and expert career…
Added 2 hours ago
LO
Serials Technician
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Manager, Collection Development, the Serials Technician ensures the timely processing and management of library resources to support access to reliable, relevant and…
Added 2 hours ago
T
Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
…proprietary solutions built on advanced models, and an applied research, experimental development, and innovation…
Added 2 hours ago
R
Director, Business Marketing – Canada
RBC
Toronto, ON
- Full-time
…team to transform Canadian insights - including economics and market strategy, RBCCM research, sector views, and deal perspectives - into targeted campaigns aligned with business priorities…
Added 2 hours ago
IH
Marketing Manager
Inspired HR Ltd
Calgary, AB
- Part-time
Research market trends, client needs, competitor activity, and buying behaviours to identify opportunities for growth.
Added 2 hours ago
IF
Foodservice Sales Manager
iSpice Foods
Vaudreuil-Dorion, QC
- Full-time
…operations across North America, iSpice is seeking a Sales Manager to drive growth within the Canadian Foodservice market…
Added 2 hours ago
SI
Software Engineer
Syndesus, Inc.
Vancouver, BC
- $130,000 to $160,000 CAD / year
- Full-time
CEO & Co‑Founder - Holds a PhD in computer science from a top‑tier U.S. research university and is a repeat founder. Was among the first 100 engineers at one of the world's largest social…
Added 2 hours ago
MC
Project Coordinator (Budget & Forecasting)
MatchBox Consulting Group
New Westminster, BC
- Contract
The Project Coordinator will work closely with the Project Manager, Finance business owners, technology teams, Strategic Sourcing, external consultants and vendors, and other stakeholders…
Added 2 hours ago
JA
Gestionnaire des ventes et des appels d'offres /Sales Engineer & Service Tender Manager
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Added 2 hours ago
BR
Senior Manager, Business Development
BJRC Recruiting
Montreal, QC
- Full-time
Monitor market, industry, and legal-sector developments and translate research and performance data into actionable recommendations.
Added 3 hours ago
Senior Policy Planning Research Analyst
Department of Jobs, Growth and Rural Development
St. John's, NL
The Senior Policy, Planning & Research Analyst supports the Office of Immigration and Multiculturalism’s efforts to attract and recruit French-speaking and bilingual newcomers to…
Added 3 hours ago
MP
Key Account Manager, Rare Disease - Quebec and Canada East
Medison Pharma
Quebec, QC
- $130,000 to $160,000 CAD / year
- Full-time
…job-related skills, experience, qualifications, work location, and market conditions. The expected base pay range for this role may be modified based on market…
Added 3 hours ago
MP
Key Account Manager, Rare Disease - Quebec and Canada East
Medison Pharma
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
…job-related skills, experience, qualifications, work location, and market conditions. The expected base pay range for this role may be modified based on market…
Added 3 hours ago
PS
Project Manager
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
…solutions from seabed to space. COVE transforms innovation into market-ready technologies through testing, commercialization support, market expertise and access to critical infrastructure.…
Added 3 hours ago
B
BMO Capital Markets Quantitative Trading Analyst – 12–16 Month Co-op
BMO
Toronto, ON · FCP
- Full-time
…acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,700…

ZayZoon

Client Account Manager

Remote, Canada

Remote

$67,000 to $106,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000 to $106,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

Who we are:

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.

We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.

You might see a few cities listed, but no need to be in any of them! We’re fully remote and hire across Canada and the U.S.

About the role:

As a Client Account Manager at ZayZoon, you’ll be the trusted partner for some of our largest and most complex clients. You’ll get to know their business, their people, and what success looks like to them, then help them get the most out of ZayZoon. The work matters: when a client uses ZayZoon well, more of their employees can access their pay when they need it most. You’ll have real ownership over your accounts, a team that has your back, and room to shape how we manage and grow client relationships as we grow.

Your impact:

Be the go-to advisor for a portfolio of high-value clients, connecting what ZayZoon offers to their business goals and the needs of their teams
Grow your accounts by spotting where clients could get more from ZayZoon and building a plan for each one to increase usage and long-term value
Lead business reviews and planning sessions with decision makers to look at results, recognize progress, and find what’s next
Step in when tricky issues come up, including support queries and escalations, rallying the right people internally and seeing things through until the client is taken care of
Bring the client’s voice to Sales, Product, Marketing, and Customer Care by sharing feedback, testing new offerings, and helping improve how we work
Build lasting partnerships that keep clients with us, keep accounts in good standing, and turn into success stories worth sharing
Help the whole team get better by sharing what works, keeping our resources current, running training sessions, and smoothing out workflows

You bring:

2+ years in a client-facing role where you built relationships, grew accounts, and helped clients get more out of a product
Experience managing your own book of clients, finding upsell opportunities, and working with internal teams to solve problems
A track record of creating and running adoption plans that led to results you can point to
Comfort turning data into clear, practical recommendations for clients
The judgment to balance urgent client needs with longer-term growth work, and to know which one needs you right now
Comfort using AI tools to work smarter, and a curiosity about finding new ways to make your day easier
Familiarity with CRM and ticketing tools like HubSpot, Intercom, or Jira

Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Why you’ll love working at ZayZoon:

Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 5 weeks vacation
Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more

What you can expect from us:

Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.

So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.

Apply About employer

More about this job

Responsibilities

You will serve as a trusted advisor for a portfolio of high-value clients, focusing on driving product adoption and long-term value. Additionally, you will lead business reviews, manage escalations, and act as the voice of the client to internal teams like Product and Marketing.

Requirements

Candidates must have at least 2 years of experience in a client-facing role managing accounts and driving product adoption. Proficiency with CRM and ticketing tools, along with the ability to translate data into actionable recommendations, is required.

Skills

Account management
Upselling
Business reviews
Data analysis
CRM
Ticketing tools
Strategic planning
Communication
Problem solving
AI tools
Customer advocacy

Benefits

Medical benefits
Vision benefits
Dental benefits
Mental health coverage
Wellness stipend
Flexible time off
Parental leave top-up
Earned wage access
Remote work

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Financial Wellness
Earned Wage Access
HubSpot
Intercom
Jira
CRM
Upselling
Business Reviews
Data Analysis
AI Tools
Customer Care
Strategic Planning
Client Retention
Financial Technology
SaaS

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