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Zazz

Solutions Architect

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

Zazz is a software development firm. We design and build custom mobile apps, web platforms, and software, and provide IT staff augmentation, for clients across the US and Canada.

We are hiring a Technical Client Partner: a technologist who is just as comfortable in a client meeting as in a scoping session. You will talk with clients about what to build, how, and for what investment, and bring those clients on board. You will own the relationship from the first conversation through delivery and growth.

This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and revenue.

What You Will Do

Win new business. Take leads from first call to signed contract: discovery, solution, proposal, negotiation, close. New revenue is your primary measure.
Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your ground in front of a CTO or founder.
Scope and price. Work with our engineers on estimates, timelines, and proposals. Handle pricing and change-request conversations with confidence.
Own selected client accounts. Be the main client contact for a portfolio of accounts, working alongside Project Managers on scope, risks, and delivery. You are the client's partner, not the project manager.
Grow existing accounts. Spot and close upsell and expansion work within the clients you own.
Extend our reach. Cover US West Coast and Mountain time clients, represent us in client meetings, and support RFP responses where they fit.

You will work independently. You will run client calls on your own, with Engineering and Project Management behind you.

What You Bring

Essential

A technical foundation as a developer, solutions architect, technical consultant, or tech lead, with real hands-on experience building software.
Direct client-facing experience at a software development agency or consultancy, where you scoped, estimated, or sold custom work.
Comfort with revenue: experience carrying a target, or a clear record of bringing in business and growing accounts, even if your title was not "sales."
Clear, confident communication. You can explain trade-offs simply and hold a firm line on scope and price.
Experience with US and/or Canadian clients, and the ability to work hours that overlap with US Pacific and Mountain time.

Nice to have

Experience with staff augmentation or resourcing models.
Experience writing proposals or responding to RFPs.
Familiarity with CRM tools such as HubSpot or Zoho.

A prior sales title is not required. If you have the technical depth and the drive for clients and growth, we will teach you our sales process.

How You Work

Ownership. You follow through and focus on solutions.
Composure. You stay calm and constructive when client conversations get hard.
Transparency. You raise risks and concerns early.
Confidence with collaboration. You challenge ideas respectfully and take feedback well.
Initiative. You are comfortable with ambiguity and do not need every step defined.

How Success Is Measured

New client revenue closed.
Growth and retention in the accounts you own.
Client satisfaction, with escalations resolved before they affect the relationship.
Responsiveness and pipeline accuracy.

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More about this job

Responsibilities

Win new business by leading client discovery and technical discussions, recommending solutions, scoping and pricing custom work, and taking opportunities through contract close. Own selected client relationships, support delivery alongside project managers, grow existing accounts, and represent the company with clients and in suitable RFP responses.

Requirements

Candidates need hands-on software-building experience in a technical role and client-facing experience at a software agency or consultancy involving scoping, estimating, or selling custom work. They should have a record of generating revenue or growing accounts, communicate confidently about trade-offs and scope, and be able to work hours overlapping US Pacific and Mountain time.

Skills

Software Development
Solutions Architecture
Technical Consulting
Business Development
Sales
Requirements Discovery
Solution Design
Scoping
Estimation
Proposal Writing
Negotiation
Pricing
Account Growth
Staff Augmentation
RFP Responses

Visa sponsorship

Not detected in the job text

Keywords

Custom Software
Mobile Applications
Web Platforms
Software Development
IT Staff Augmentation
Solutions Architecture
Technical Consulting
Client Discovery
Solution Design
Integrations
Artificial Intelligence
Requirements Scoping
Estimation
Proposals
Contract Negotiation
Revenue Generation
Account Management
Upselling
Client Retention
Project Management
Change Requests
RFP Responses
HubSpot
Zoho
US Pacific Time
US Mountain Time

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