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Added 9 mins ago
A
Allocations Coordinator - NAM
ARC'TERYX
North Vancouver, BC
- Full-time
Acquiring a broad knowledge of order book management processes across all customer groups
Added 9 mins ago
4A
Service Manager
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- Full-time
Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle
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UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 9 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 9 mins ago
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Customer Experience Associate
TD
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- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 9 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
Added 9 mins ago
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- Full-time
Provides services that are above and beyond for customer satisfaction and retention.
Added 24 mins ago
Officer Mortgage Operations
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Perth East, ON · Mississauga, ON
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Added 24 mins ago
CO
Development Officer - Full-Time Term
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Lloydminster, AB
- $44.48 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Development Officer administers the City’s Land Use Bylaw by reviewing applications, providing recommendations, and rendering decisions as the…
Added 24 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 25 mins ago
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Guest Experience Ambassador
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Toronto, ON
- Full-time
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Added 53 mins ago
Distribution Lead Hand
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Inspect orders for correct products, case counts, lot codes, labels, pallets, and load stabilization, and report concerns
Added 53 mins ago
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- Full-time
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Gallery Activation Lead (24-month Contract)
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- $29.76 to $34 CAD / hour
- Part-time
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Added 54 mins ago
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Business Development Manager
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- Full-time
Handling customer concerns in a satisfactory manner.
Added 54 mins ago
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Claims Adjuster, Accident Benefits
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The Skin Educator will report to the Fig Bar Manager, and work cross-functionally with the other business units.
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Esthetician | Formula Fig Midtown
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The Skin Educator will report to the Fig Bar Manager, and work cross-functionally with the other business units.
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Customer Success Manager (Budget)
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ON · Oakville, Ontario
- Full-time
The Customer Success Manager has a strategic and supportive role within the Customer Success team at Euna Solutions, reporting to the Manager of Customer Success.
Added 1 hour ago
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Canada_Nurse Manager
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- Full-time
Managing field nurse case manager and optimizing customer satisfaction
Added 1 hour ago
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Financial Advisor Intern
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Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clients
Added 1 hour ago
Specialist, Corporate Security
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…Bottling’s facilities. Located in Montreal and reporting to the Manager, national security, the Security Specialist works closely with Security staff and business partners across all…
Added 1 hour ago
Specialist, Corporate Security
CONA Services
Montreal, QC
…Bottling’s facilities. Located in Montreal and reporting to the Manager, national security, the Security Specialist works closely with Security staff and business partners across all…
Added 1 hour ago
M
Events Administrative Coordinator
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Zazz

Technical Consultant (Custom Software)

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About the Role

Zazz is a software development firm. We design and build custom mobile apps, web platforms, and software, and provide IT staff augmentation, for clients across the US and Canada.

We are hiring a Technical Client Partner: a technologist who is just as comfortable in a client meeting as in a scoping session. You will talk with clients about what to build, how, and for what investment, and bring those clients on board. You will own the relationship from the first conversation through delivery and growth.

This is not a pure sales role. Our work is custom solutions, so the quality of the solution matters far more than a pitch. We want someone with real technical depth who enjoys clients and revenue.

What You Will Do

Win new business. Take leads from first call to signed contract: discovery, solution, proposal, negotiation, close. New revenue is your primary measure.
Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your ground in front of a CTO or founder.
Scope and price. Work with our engineers on estimates, timelines, and proposals. Handle pricing and change-request conversations with confidence.
Own selected client accounts. Be the main client contact for a portfolio of accounts, working alongside Project Managers on scope, risks, and delivery. You are the client's partner, not the project manager.
Grow existing accounts. Spot and close upsell and expansion work within the clients you own.
Extend our reach. Cover US West Coast and Mountain time clients, represent us in client meetings, and support RFP responses where they fit.

You will work independently. You will run client calls on your own, with Engineering and Project Management behind you.

What You Bring

Essential

A technical foundation as a developer, solutions architect, technical consultant, or tech lead, with real hands-on experience building software.
Direct client-facing experience at a software development agency or consultancy, where you scoped, estimated, or sold custom work.
Comfort with revenue: experience carrying a target, or a clear record of bringing in business and growing accounts, even if your title was not "sales."
Clear, confident communication. You can explain trade-offs simply and hold a firm line on scope and price.
Experience with US and/or Canadian clients, and the ability to work hours that overlap with US Pacific and Mountain time.

Nice to have

Experience with staff augmentation or resourcing models.
Experience writing proposals or responding to RFPs.
Familiarity with CRM tools such as HubSpot or Zoho.

A prior sales title is not required. If you have the technical depth and the drive for clients and growth, we will teach you our sales process.

How You Work

Ownership. You follow through and focus on solutions.
Composure. You stay calm and constructive when client conversations get hard.
Transparency. You raise risks and concerns early.
Confidence with collaboration. You challenge ideas respectfully and take feedback well.
Initiative. You are comfortable with ambiguity and do not need every step defined.

How Success Is Measured

New client revenue closed.
Growth and retention in the accounts you own.
Client satisfaction, with escalations resolved before they affect the relationship.
Responsiveness and pipeline accuracy.

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More about this job

Responsibilities

Win new business by leading client discovery, recommending technical solutions, scoping and pricing custom work, and negotiating contracts. Manage selected client relationships, grow existing accounts, support delivery coordination and RFP responses, and serve clients across US West Coast and Mountain time zones.

Requirements

Candidates need hands-on software development experience and client-facing experience at a software agency or consultancy, including scoping, estimating, or selling custom work. They should demonstrate revenue or account-growth results, strong communication and negotiation skills, and experience with US or Canadian clients with availability overlapping Pacific and Mountain time zones.

Skills

Custom Software Development
Business Development
Technical Consulting
Solution Scoping
Software Estimation
Proposal Development
Negotiation
Account Growth
Upselling
Revenue Generation
Mobile Applications
Web Platforms
Software Integration
Artificial Intelligence
Staff Augmentation

Visa sponsorship

Not detected in the job text

Keywords

Custom Software
Mobile Applications
Web Platforms
Software Development
IT Staff Augmentation
Technical Consulting
Client Discovery
Solution Scoping
Software Estimation
Pricing
Proposal Development
Contract Negotiation
Business Development
New Client Revenue
Account Management
Upselling
Account Expansion
Project Management
Change Requests
Artificial Intelligence
Software Integration
RFP Responses
HubSpot
Zoho
Client Satisfaction
Pipeline Management

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