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Added 7 mins ago
SZ
Sales Associate - Assistant Manager - Manager
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- Full-time
Support member retention through excellent customer service
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…channel operations, demand planning, inventory management, customer service, and inform/awareness outside the United States. Success is measured by key operating metrics and…
Added 52 mins ago
ZR
Operations Manager
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Oakville, ON
- Full-time
The Operations Manager leads and supports staff, monitors performance metrics, and implements process improvements to enhance program delivery and customer experience. Additional…
Added 1 hour ago
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Client Relationship Management - Lead Specialist
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All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
S
Stage Experience Lead - Full Time
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- $22.2 to $26.1 CAD / hour
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Added 1 hour ago
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Added 1 hour ago
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Zebra Robotics

Operations Manager

Oakville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description Zebra Robotics focuses on teaching technology and information skills that help learners succeed in a competitive marketplace. The organization designs innovative programs that emphasize practical, real-world applications of robotics and coding. By encouraging out-of-the-box thinking, Zebra Robotics creates engaging learning experiences for students of various ages and backgrounds. Team members join a collaborative environment that values creativity, problem solving, and continuous improvement in STEM education.

Role Description The Operations Manager is a full-time, on-site role based in Oakville, ON, responsible for overseeing daily center operations and ensuring a smooth, efficient learning environment. Travel ti Mississauga corporate location once a week or on need basis is essential. This role includes improving location studnet enrollment, managing scheduling and resource allocation, coordinating classes and workshops, and maintaining facility readiness for students and instructors.

The Operations Manager leads and supports staff, monitors performance metrics, and implements process improvements to enhance program delivery and customer experience. Additional responsibilities include handling parent and student inquiries, managing registrations and billing processes, and ensuring compliance with company policies and safety standards.

Qualifications

Operational management skills, including experience coordinating daily activities, scheduling, and resource planning.
Team leadership and people management abilities, with experience coaching staff and fostering a collaborative work culture.
Customer service and communication skills, with the capacity to respond professionally to student and parent inquiries.
Organizational and problem-solving skills, including attention to detail and the ability to prioritize multiple tasks.
Comfort with technology tools and basic understanding of STEM or education environments; robotics or coding exposure is an asset.
Previous experience in education centers, training facilities, or similar operational roles is preferred.
Post-secondary education in business, operations management, education, or a related field, or equivalent practical experience.
Ability to work on-site in Oakville, ON, including evenings or weekends as needed to support program schedules.

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More about this job

Responsibilities

Oversee daily center operations, including enrollment, scheduling, resource allocation, classes, workshops, and facility readiness. Lead and support staff, monitor performance, improve processes and customer experience, respond to parent and student inquiries, manage registrations and billing, and ensure compliance with company policies and safety standards.

Requirements

The role calls for operational coordination, scheduling and resource-planning experience, team leadership, strong customer service and communication, and organizational and problem-solving skills. Comfort with technology and an understanding of STEM or education environments are expected; experience in a similar setting and post-secondary education in a related field or equivalent practical experience are preferred.

Skills

Operational Management
Scheduling
Resource Planning
Team Leadership
People Management
Staff Coaching
Customer Service
Communication
Organization
Problem Solving
Performance Monitoring
Process Improvement
Enrollment Management
Registration and Billing
Robotics
Coding

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Center Operations
Student Enrollment
Scheduling
Resource Allocation
Class Coordination
Workshop Coordination
Facility Readiness
Staff Leadership
Performance Metrics
Process Improvement
Customer Experience
Parent Inquiries
Student Inquiries
Registrations
Billing
Company Policies
Safety Standards
STEM Education
Robotics
Coding
Education Administration

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