Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
We're seeking a Product Manager to manage our future software licensing products, from developing data-driven business cases and financial models to defining the complete product offer and pricing strategy. In this role, you will collaborate closely with development, marketing, and sales teams to launch new products, drive adoption through comprehensive training, and ultimately maximize profitability and customer value.
Through comprehensive knowledge of the software licensing market, competitive landscape, SMB (Small and Medium Business) and Enterprise customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned software product(s).
This role requires a minimum of 3-days per week on-site in any of the below Zebra locations (2 days remote):
-Holtsville, NY (preferred)
-Mississagua, Ontario CANADA
-Chicago, IL
-Lincolnshire, IL
-Kennesaw, GA
-Austin,TX
-Bentonville, AK
-Kenosha, WI
This posting is for an existing vacancy at Zebra Technologies.
Responsibilities:- Responsible for complete product offer definitions, technical and operational requirement identification and documentation, rallies teams to create the product offer following Zebra’s New Product Introduction (NPI) process, coordinates post launch activities such as sales support, bid and quote support and customer presentations.
- Monitors financial performance of software licensing product lines and makes recommendations for pricing action against revenue and margin objectives.
- Works autonomously to develop and present business cases by completing supportive research, financial modeling (including Annual Recurring Revenue (ARR) and Customer Lifetime Value (LTV)) and authoring slides and delivering presentations to internal and external audiences, routinely including senior management.
- Monitors and reports business metrics against plan. Recommends metrics to assess business performance.
- Develops documentation of product and market requirements.
- Owns product lifecycle management for assigned software licensing product lines including tactical execution, managing custom requirements, developing and driving end of life plans.
- Sets the pricing strategy, including defining subscription tiers, usage-based models, and promotional offers to maximize customer acquisition and profitability.
- Recommends promotion strategy by working in collaboration with Product Marketing department.
- Provides recommendations to influence SMB & Enterprise strategy to meet market needs. Supports product launch by providing a comprehensive understanding of the value proposition.
- Delivers product training to sales, sales engineers, technical support and other internal and external stakeholders.
- Works closely with development teams to oversee new product development validating development is on spec.
- Identifies beta site targets, drafts and implements plans.
Qualifications:Minimum Qualifications:
- Bachelor's degree REQUIRED
- Minimum of 5 years of experience REQUIRED
- Software Licensing experience REQUIRED
Preferred Qualifications:
- Strong experience in data analytics preferably in the software industry.
- Ability to analyze license usage data, spot anomalies, identify trends, and make recommendations based on statistical evidence.
- Familiarity with resolving entitlement/usage discrepancies and ensuring accuracy in reporting pipelines.
- Deep understanding of SaaS pricing/consumption models and revenue recognition implications.
- Ability to link usage trends to upsell opportunities, renewal health, and broader customer lifecycle value.
- Ability to present data-backed reasoning clearly, diplomatically, and persuasively, even when delivering unfavorable news.
- Advanced software licensing market knowledge
- Demonstrates full knowledge of a development process, understanding the unique
relationship between scanner hardware and its firmware and software. - Intermediate P&L knowledge
- Demonstrates strong customer service
- Strong attention to detail / quality
- Strong interpersonal skillset
- Strong business acumen
- Demonstrates good judgment in decision making; applies knowledge and experience to guide decisions
- Strong communication skills (listening, providing clear and concise information, using proper language and grammar)
- Strong professional work behaviors (attendance, teamwork, time management, follow through)
- Analytical and organizational skills
- Strong Presentation Skills
- Strong level skills in Microsoft business applications including Word, Powerpoint, Excel and Outlook
- Bachelor's with a STEM or related degree strongly preferred
- Advanced degree preferred
Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 96800.00 - USD 145200.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via
@zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.
