Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 17 mins ago
SC
SAP Delivery Executive | Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $260,000 to $310,000 CAD / year
- Full-time
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At…
Added 2 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Worley Consulting, the specialist consulting business of Worley, provides technical and advisory solutions across the energy, resources and infrastructure sectors. We deliver safe,…
Added 2 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
Partner with stakeholders to identify high-impact analytical use cases and support testing, adoption, and rollout with appropriate governance, controls, and change management.
Added 2 hours ago
AG
Director of Talent Acquisition and Development
AD Group of Companies
Burnaby, BC
- Full-time
You will work directly with the President and senior leadership team to align talent strategy with business objectives. Your work will have a direct impact on our ability to scale, enter…
Added 2 hours ago
RP
Advisor, Employee Relations
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $65,857.6 to $86,438.1 CAD / year
- Full-time
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 3 hours ago
CC
Part-Time General Labourer, Warehouse
Coca-Cola Canada Bottling Limited
Barrie, ON
- Part-time
Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional…
Added 3 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Act as business partner to client groups; providing full support in the areas of HR, change management and organizational planning.
Added 3 hours ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional…
Added 3 hours ago
CC
Safety Coordinator
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional…
Added 3 hours ago
SE
Senior Design Firms Sales Representative
Schneider Electric
Richmond, BC
- $129,600 to $172,800 CAD / year
- Full-time
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.…
Added 3 hours ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
…stakeholders, and delivery teams to ensure solutions align with RTV's business objectives, architectural standards, and long-term operating…
Added 3 hours ago
M
Senior Leader, Employee & Individual Benefits
Marsh
Ottawa, ON · Mississauga, ON
- Other
Foster a client-centric and innovation-oriented culture focused on service excellence, operational efficiency, and measurable business impact.
Added 3 hours ago
CM
Marketing Science Lead
Critical Mass
Toronto, ON
- Full-time
Cross-Functional Collaboration: Partner with client teams and internal stakeholders to identify, prioritize, and address complex business needs, translating raw data into actionable…
Added 4 hours ago
Customer Support Representative
Zen Educate
Vancouver, BC
Location: Hybrid, Vancouver, BC (3 days in office/week)
Added 4 hours ago
WA
Associate Director, Content & Community
We Are Social
Toronto, ON
- $95,000 to $115,000 CAD / year
- Full-time
This is a client-facing role for someone who loves turning business challenges into compelling social-first strategies and creative opportunities. They know their platforms, keep their…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious…
Added 4 hours ago
FI
Technical Editor
Fleetway Inc.
Dartmouth, NS
- Full-time
…integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating…
Added 4 hours ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
Identify, evaluate, negotiate with, and qualify best-in-class suppliers capable of supporting current and future business requirements.
Added 4 hours ago
C
Engineering Manager, Inference Router
Cerebras
Toronto, ON
- Full-time
Partner with inference runtime, cloud/platform, hardware, and ML teams to optimize end-to-end performance.
Added 4 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious…
Added 4 hours ago
AL
Customer Care Coordinator
Air Liquide
Mississauga, ON
- Full-time
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an…
Added 4 hours ago
A
Conference Services & Event Sales Manager
AccorHotel
Calgary, AB
- Full-time
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
Added 4 hours ago
WA
Associate Director, Content & Community
We Are Social
Remote, Canada
- $95,000 to $115,000 CAD / year
- Remote
This is a client-facing role for someone who loves turning business challenges into compelling social-first strategies and creative opportunities. They know their platforms, keep their…

Zen Educate

Customer Support Representative

Vancouver, BC, Canada

Hybrid

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Work location: Location: Hybrid, Vancouver, BC (3 days in office/week)
Posting language: English
Posted: Nov 12, 2026

Original job description

\n\n

$53,000 - $53,000 a year

Job Title: Customer Support Representative

Location: Hybrid, Vancouver, BC (3 days in office/week)

Job Type: Full-time, 8:00-17:00 PCT & 9:00-18:00 DST

Salary: $53,000 CAD

Reports to: Customer Support Team Lead

👋 About the Role

We’re looking for a Customer Support Representative who cares as much about education as we do. Our mission is to ensure that no classroom is left without a leader, and this role is at the heart of making that happen every single day.

When a school is short-staffed, or a teacher is facing a last-minute hurdle during the morning rush, you are the person who steps in to help. This isn’t just about clearing a ticket queue; it’s about providing calm, expert guidance when it matters most. As we continue to scale, we need someone who thrives in a fast-paced environment and takes pride in solving real-world problems for our community. If you’re a high-energy communicator who loves taking ownership and wants to see the direct impact of your work on schools and educators, you’ll fit right in.

👋 About Zen Educate

Zen Educate is a technology company on a mission to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn of that wasted on agency fees that take vital resources out of the classroom. By leveraging the latest technology, we’ve built a platform that helps schools pay less while educators earn more.

We believe every student deserves access to the best education possible. We wake up every day on a mission to care more about our schools, our educators, and the impact they have. Our Support team is the heartbeat of this mission. While our technology handles the matching, you are the human connection that ensures our schools and educators are supported, heard, and ready to succeed when it matters most.

This is your chance to join a high-growth tech company where your work has a direct social impact. We recently raised our Series B funding of $37m, the largest round in European EdTech last year, and we are expanding rapidly across the UK and US markets. We are a collaborative team that invests heavily in learning and development; if you’re willing to dive in and help us scale, the career growth opportunities here are endless.

🏗️ What You’ll Be Doing

Delivering Exceptional Support

Own the frontline communication with schools and educators via phone, email, and text, providing calm and efficient solutions when they need them most.
Manage the support inbox and internal channels with precision, ensuring every query is handled promptly and nothing falls through the cracks.

Driving Continuous Improvement

Contribute to our growing Knowledge Base, turning common questions into self-serve resources that empower our users and make our team more efficient.
Identify recurring pain points or trends in user queries and recommend process improvements that directly enhance the school and educator experience.

Collaborating Globally

Partner closely with our US-based teams to resolve complex issues, ensuring a seamless and consistent experience for our global community.
Document and escalate technical or systemic issues, working as the "eyes and ears" on the ground to help our product team prioritize what to fix next.

🧠 What We’re Looking For

Your Mindset

You are genuinely motivated by our mission to help schools and educators. You take personal pride in turning a user’s stressful morning into a success story.
You have a can-do attitude, with a bias for action, and you want to be part of a growing, motivated team.
You’re comfortable with ambiguity and enjoy the challenge of a fast-moving, scaling environment where things change quickly.
You’re the person who catches the small mistake before it becomes a big problem. You understand that in education, the details matter.

Your Skills

You can explain complex things simply. Whether you’re on a call with a head teacher or emailing an educator, your tone is always professional, empathetic, and clear.
You can keep a cool head when the inbox is busy, knowing exactly which fire to put out first without losing your focus.

Helpful to have but not essential 💥

You have a background in Customer Service or Success (especially in a tech-led environment).
You have experience in the education sector.
You’ve used support tools like Zendesk, Intercom, or HubSpot and are a Google Suite pro.

🌱 Growth & Development

As we scale, this role will grow with the business. You’ll have real ownership, regular feedback, and opportunities to stretch into new areas.

Ownership & Visibility: You’ll have real ownership over the school and educator experience, and your feedback will directly influence how we improve our platform and processes.

Continuous Learning: We are passionate about development. You’ll receive regular, honest feedback and have access to learning resources to sharpen your communication, technical, and problem-solving skills. Whether it’s mastering new support technology or becoming an expert in education policy, we invest in your professional toolkit.

Your Future Path: While we can’t predict exactly what the company will look like in two years, we can promise that new opportunities will constantly emerge as we scale. Successful members of our Support team often grow into:

Specialist Roles: Moving into Support Operations or Knowledge Management.
Leadership: Mentoring new hires and leading sub-teams as the department expands.
Cross-functional moves: Leveraging your deep product knowledge to transition into Customer Success or Operations.

We’re looking for someone who wants to do more than just "check tickets" We want someone who wants to grow with us.

🤝 Team & Culture

We are a collaborative, high-energy group that lives by the mantra "We Care More." At Zen, support isn’t a silo; we work closely with our US colleagues and product teams to solve problems in real-time.

We value transparency and curiosity. Decisions here are driven by data and frontline feedback. We don’t just operate within the system; we’re constantly trying to build a better one. You’ll be joining a team that celebrates wins together, supports one another during the busy morning rushes, and stays focused on the real-world impact we have on classrooms every day.

⭐ Benefits

18 days of PTO + 8 days of paid sick leave + US Federal holidays + option to purchase up to 5 additional days per year
Quarterly social budget
Health insurance

⚡ Hiring Process

Intro Call (15–20 mins): A brief chat with our Talent team to discuss your background, the role, and what you’re looking for in your next move.

Role-Focused Interview (60 mins): A deeper dive into your experience, skills, and motivations. This session ends with a mock phone call, giving you a chance to show us how you’d handle a typical school or educator query in real-time.

Values Conversation (30 mins): A final chat with the team focused on alignment with our mission and culture. It’s a great chance for you to ask us anything about life at Zen.

🚀 Ready to Apply

We welcome applicants with diverse backgrounds, and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where people’s voices are heard, and all our team can look forward to coming to work.

We value and respect all differences in all people (seen and unseen). We believe in an environment with equal access to career development opportunities and actively encourage applications from BAME candidates.

If you require any reasonable adjustments during your interview process with us, please do let us know.

Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.

Apply on jobs.lever.co About employer

More about this job

Responsibilities

Manage frontline communication with schools and educators via phone, email, and text to provide efficient solutions. Contribute to the knowledge base and identify process improvements to enhance the user experience.

Requirements

Candidates should have a can-do attitude and the ability to explain complex information simply. Experience in customer service or the education sector is preferred, along with proficiency in support tools like Zendesk or HubSpot.

Skills

Customer support
Communication
Problem solving
Time management
Zendesk
Intercom
HubSpot
Google Suite
Technical support
Relationship management
Empathy
Attention to detail

Benefits

18 days of PTO
8 days of paid sick leave
US Federal holidays
Option to purchase up to 5 additional days per year
Quarterly social budget
Health insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
EdTech
Education Recruitment
Knowledge Base
Support Operations
Customer Success
Frontline Communication
Process Improvement
Technical Support
Zendesk
Intercom
HubSpot
Google Suite
Series B
Education Sector
Client Relations
Problem Solving
Data-driven
Collaboration

Report this job

Work requirements

Jobs in Canada