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Build and maintain positive tenant relationships by providing outstanding customer service and addressing inquiries, concerns, and maintenance requests promptly and professionally.
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Zen Residential Ltd.

Community Manager

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3 -5 years of property Management experience
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Overview:

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview:

As a Community Manager at Zen Residential, you will play a vital role in overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maintaining the financial success of our portfolio. You will work closely with residents, vendors, and team members to create a thriving and harmonious community.

Responsibilities:

Tenant Relations:

Build and maintain positive tenant relationships by providing outstanding customer service and addressing inquiries, concerns, and maintenance requests promptly and professionally.

Lease Administration:

Manage lease agreements, including new leases, renewals, and terminations. Ensure lease terms are accurately documented, and rental payments are collected on time.

Rent Collection:

Oversee rent collection processes, monitor delinquencies, and take necessary actions to ensure timely and accurate rent payments.

Property Maintenance:

Coordinate and oversee property maintenance, repairs, and improvements. Collaborate with vendors and contractors to ensure work is completed to high standards.

Marketing and Leasing:

Develop and execute marketing strategies to attract prospective tenants, conduct property tours, and facilitate the application and leasing process.

Budgeting and Financial Management:

Assist in creating property budgets, monitor expenses, and track financial performance against established goals.

Compliance:

Ensure properties adhere to local laws, regulations, and property management standards. Address any compliance-related issues as they arise.

Tenant Communications:

Communicate regularly with tenants through newsletters, announcements, and community events to foster a sense of community and belonging.

Vendor Coordination:

Manage relationships with vendors and service providers, ensuring timely and quality services are delivered to maintain property functionality and appearance.

Emergency Response:

Be available to address emergencies, collaborating with maintenance teams and contractors to resolve issues promptly.

Reporting:

Prepare and submit regular property performance reports, including occupancy rates, financial data, and maintenance updates.

Work Schedule:

As a Property Manager at Zen Residential, you should be prepared to work a flexible schedule that may include some evenings and weekends. Furthermore, attendance at community events is a mandatory aspect of this role. As representatives of Zen Residential, all members of our property management team are expected to actively participate in these events. They serve as a reflection of our commitment to our tenants and our dedication to building a strong sense of community within our property. Your enthusiastic involvement in these gatherings will contribute to the creation of a welcoming and thriving living environment for our residents.

Qualifications:

3 -5 years of property Management experience
Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).
Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.
Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.
Proficiency in property management software and Microsoft Office Suite.
Knowledge of local property management regulations and best practices.
Detail-oriented mindset with the ability to manage multiple tasks and priorities.
Strong financial acumen and budgeting skills.
Valid driver's license and reliable transportation.
Professional demeanour with a commitment to delivering exceptional customer service.

Note: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

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More about this job

Responsibilities

Oversee day-to-day property operations, tenant relationships, leases, rent collection, maintenance, marketing, and vendor services. Monitor budgets and compliance, respond to emergencies, communicate with residents, attend community events, and report on property performance.

Requirements

Requires 3–5 years of property management experience and a bachelor's degree in business administration, real estate, or a related field, or equivalent experience. Candidates should have strong communication, organizational, financial, and problem-solving skills; property management software and Microsoft Office proficiency; knowledge of local regulations; and a valid driver's license with reliable transportation.

Skills

Tenant Relations
Lease Administration
Rent Collection
Property Maintenance
Marketing and Leasing
Budgeting
Financial Management
Regulatory Compliance
Tenant Communications
Vendor Coordination
Emergency Response
Property Reporting
Customer Service
Problem-Solving
Property Management Software
Microsoft Office

Visa sponsorship

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Keywords

Residential Property Management
Tenant Relations
Lease Agreements
Lease Renewals
Lease Terminations
Rent Collection
Delinquency Monitoring
Property Maintenance
Repairs
Property Improvements
Marketing Strategies
Property Tours
Leasing
Property Budgets
Expense Monitoring
Financial Performance
Local Regulations
Community Events
Vendor Management
Emergency Response
Occupancy Rates
Property Management Software
Microsoft Office Suite
Customer Service
Valid Driver's License

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Work requirements

Jobs in Canada