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Added 8 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Longueuil, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 8 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Laval, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 8 mins ago
E
Administrative Coordinator - Government
evertz.io
Burlington, ON
- Full-time
…relevant tasks, accurate records, and coordinate logistics for customer…
Added 8 mins ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities…
Added 8 mins ago
BP
General Manager
Boston Pizza
Moncton, NB
- Full-time
…experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star…
Added 8 mins ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
Strong customer service and relationship-building skills.
Added 8 mins ago
W
Maintenance Supervisor (Manufacturing)
Wonderbrands
Concord, ON
- Other
The Maintenance Leader - Supervisor assumes the role of a technical leader and has overall responsibility of the maintenance team for ensuring timely and quality repair of equipment,…
Added 8 mins ago
D
Cuisiner / Cook
Dexterra
Sainte-Anne-de-Bellevue, QC
- Part-time
Nous sommes au service des clients canadiens depuis plus de 75 ans. Les entreprises qui ont commencé de façon indépendante et forment maintenant Dexterra ont une feuille de route…
Added 8 mins ago
D
Bilingual Sous Chef
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
Nous sommes au service des clients canadiens depuis plus de 75 ans. Les entreprises qui ont commencé de façon indépendante et forment maintenant Dexterra ont une feuille de route…
Added 22 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 22 mins ago
WC
(CAN) Team Leader Operations - Voice, DAYS - 6 Month Contract
Walmart Canada
Mississauga, ON
- Contract
Ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service.
Added 22 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
Oakville, ON
- Part-time
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Added 22 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
This is an outstanding opportunity for a proven leader who thrives in a fast-paced operational environment and is passionate about people, performance, and continuous improvement. You will…
Added 22 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
North Vancouver, BC
- Part-time
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Added 22 mins ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
…en tant que conseiller en rédaction auprès du personnel du Service de l’élaboration des normes et des membres des comités sur la mise en œuvre des directives, des lignes directrices et des…
Added 22 mins ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Coordinates integration of applications with core corporate systems (ERP, Online Store, customer-facing platforms), and ensures a common user experience across customer, member, and…
Added 38 mins ago
CO
Utility Operator III
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…as Foreman. You will have meaningful influence on day-to-day service reliability and regulatory compliance while strengthening team effectiveness by fostering a positive and safe work…
Added 38 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
You will bring together HR service delivery, HR operations and HR technology so that people can find answers, complete transactions and access support with less friction. You will work…
Added 38 mins ago
B
General Repair Technician II
BGIS
Gatineau, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 38 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 38 mins ago
Sales Associate
EssilorLuxottica Group
Rocky View, AB
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 53 mins ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 53 mins ago
CC
Snow Removal Heavy Equipment Operators/Salt Truck Drivers
Clintar Commercial Outdoor Services
Brampton, ON
- Part-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 53 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
…leur main-d’œuvre grâce à des technologies innovantes et à un service…
Added 53 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…

Zen Residential Ltd.

Concierge

AB, Canada
Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Overview

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview

As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the first point of contact, the Concierge is responsible for delivering outstanding customer service, ensuring building security, assisting with daily operations, and fostering a positive living environment for our residents.

Key Responsibilities: Resident and Guest Services

Greet and assist residents, guests, and visitors in a friendly and professional manner.
Accept, log, and distribute mail, packages, and deliveries securely and efficiently.
Manage visitor access, including logging guests and verifying permissions for entry.
Assist with move-in and move-out processes, ensuring adherence to building policies and procedures.
Handle resident complaints or concerns professionally, escalating issues when necessary.
Conduct routine inspections of common areas and report any cleanliness or operational concerns.
Conduct building tours for prospective residents as needed, particularly during periods of high leasing activity.

Administrative and Facility Support

Maintain accurate records of resident requests, interactions, service requests, and deliveries.
Assist in managing amenity bookings and coordinating facility usage schedules.
Support property management with administrative tasks such as data entry, reporting, and record-keeping.
Assist vendors, contractors, and service providers with building access and scheduling.

Security and Building Operations

Monitor and control access to the building, ensuring security protocols are followed.
Observe surveillance systems and report any suspicious activity or safety concerns.
Maintain an up-to-date log of all incidents, service requests, and visitor activity.
Respond to emergency situations (fire alarms, security breaches, medical incidents) and follow building safety protocols.
Coordinate with security personnel and property management to ensure resident safety.

Community Engagement and Assistance

Organize and promote resident events, social gatherings, and community-building activities.
Maintain up-to-date information about local services, transportation, restaurants, and entertainment for resident reference.
Distribute important notices, updates, and communications to residents as directed by management.

Qualifications

High school diploma or equivalent required; post-secondary education in Hospitality, Business Administration, or a related field is an asset.
Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Previous experience as a concierge, front desk attendant, or customer service representative is preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a proactive approach to conflict resolution.
Ability to multitask and manage competing priorities in a fast-paced environment.
High level of professionalism, discretion, and reliability.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work evenings, weekends, and holidays as required.

Note: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

Apply About employer

More about this job

Responsibilities

Welcome and assist residents, guests, and visitors; manage deliveries, visitor access, resident requests, amenity bookings, and administrative records. Monitor building security, respond to incidents, support property operations, and help foster community through resident events and communications.

Requirements

A high school diploma or equivalent is required; post-secondary education in hospitality, business administration, or a related field is an asset. The role requires 1–3 years of relevant experience, strong communication and problem-solving skills, professionalism, organization, and flexibility to work evenings, weekends, and holidays as needed.

Skills

Customer Service
Verbal Communication
Written Communication
Problem-Solving
Conflict Resolution
Multitasking
Organization
Attention To Detail
Record-Keeping
Access Control
Incident Response
Community Engagement
Professionalism
Discretion
Reliability

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Concierge
Customer Service
Hospitality
Resident Services
Guest Services
Visitor Access
Access Control
Building Security
Mail And Package Handling
Move-In And Move-Out Processes
Complaint Resolution
Common Area Inspections
Building Tours
Amenity Bookings
Administrative Support
Data Entry
Record-Keeping
Vendor Coordination
Surveillance Systems
Incident Reporting
Emergency Response
Safety Protocols
Community Engagement
Resident Events
Property Operations

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