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Added 9 hours ago
BS
Laundry Attendant
Bridgemans Services
Squamish, BC
- Contract
Added 13 hours ago
TU
Kitchen Attendant (Sessional)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 13 hours ago
UO
Kitchen Attendant (Sessional)
University of British Columbia
Kelowna, BC · UBCO | Nechako Residence (NCH)
- $3,470 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 15 hours ago
SC
Slot Attendant
Starlight Casino
Edmonton, AB
- Part-time
…in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and…
Added 15 hours ago
CE
Guest Services Attendant/Barista - Pineapple Hall
Concorde Entertainment Group
AB · Calgary, AB
- Part-time
…fill out our team on a part-time basis. As a Guest Service Attendant/Barista you will play a key role in delivering exceptional customer service while preparing and serving a variety of…
Added 16 hours ago
HR
Count Team Member - Cage Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Part-time
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package…
Added 19 hours ago
Slot Attendant
Playtime Casino
Kelowna, BC
…in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and…
Added 20 hours ago
EV
Luxury Hotel Valet Driver - Seasonal
Eminent Valet
London, ON
- Temporary
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 20 hours ago
EV
Valet Driver for Hard Rock Hotel (On-call)
Eminent Valet
London, ON
- Full-time
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 20 hours ago
EV
Luxury Hotel Valet Driver - Seasonal
Eminent Valet
London, ON
- Temporary
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe…
Added 20 hours ago
M
Valet Attendant
Marriott
Ottawa, ON
- Part-time
…Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms…
Added 21 hours ago
M
Laundry Attendant
Marriott
Saskatoon, SK
- Full-time
…modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm,…
Added 1 day ago
GO
Cleaning Attendant
Government of Yukon
Haines Junction, YT
- Part-time
…Management team. This position is for permanent part-time Cleaning Attendant and is based in the town of Haines Junction, Yukon working 40 hours…
Added 1 day ago
VH
Personal Support Worker - Durham
VHA Home HealthCare
ON · Durham, ON
- Full-time
RN/RPN/DSW/HCA/Personal Attendant certification
Added 1 day ago
GO
Cleaning Attendant
Government of Yukon
Ross River, YT
- Part-time
…Management team. This position is for permanent part-time Cleaning Attendant and is based in the town of Ross River, Yukon working 45 hours…
Added 1 day ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
…broader public service, offers meaningful work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with…
Added 1 day ago
CR
Night Attendant- Part Time
COGIR Real Estate
Swift Current, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 1 day ago
CG
Room Attendant Canalta Hotel
Canalta Group
Kindersley, SK
- Full-time
Flexible scheduling – We understand that work-life balance is key – let's find a schedule that works for you!
Added 1 day ago
Lot Attendant (Langley Toyota)
Go Auto
Langley (City), BC · Langley, British Columbia
…hear from you! Apply now to join Langley Toyota as our Lot Attendant and be a key player in making our customers' automotive dreams come…
Added 1 day ago
DG
Valet Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Valet Attendant at Genesis Downtown Vancouver plays a key role in delivering a premium, customer-focused experience by serving as one of the first points of contact for guests visiting…
Added 1 day ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the…
Added 1 day ago
DG
Service Lot Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Sales Lot Attendant at Mercedes-Benz Vancouver plays a key role in supporting the dealership’s sales operations by ensuring that all vehicles on the lot and in the delivery area are…
Added 1 day ago
C
Yard Attendant - Erickson Home Centre
Co-op
Erickson, MB
- Full-time
Added 1 day ago
HB
Housekeeping Attendant
Horseshoe Bay Resort
Edmonton, AB
- Part-time
…hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety…
Added 1 day ago
CC
Equipier, Housekeeping - Night shift
Corner Collection
Montreal, QC
- Full-time
…Awards, and Hôtel Place d’Armes, recently awarded a Michelin Key and a Travel & Leisure award - embody our values: Thinking Collectively, Being Passionate, Taking Charge, Aim for…

Zen Residential Ltd.

Concierge

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Overview

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview

As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the first point of contact, the Concierge is responsible for delivering outstanding customer service, ensuring building security, assisting with daily operations, and fostering a positive living environment for our residents.

Key Responsibilities: Resident and Guest Services

Greet and assist residents, guests, and visitors in a friendly and professional manner.
Accept, log, and distribute mail, packages, and deliveries securely and efficiently.
Manage visitor access, including logging guests and verifying permissions for entry.
Assist with move-in and move-out processes, ensuring adherence to building policies and procedures.
Handle resident complaints or concerns professionally, escalating issues when necessary.
Conduct routine inspections of common areas and report any cleanliness or operational concerns.
Conduct building tours for prospective residents as needed, particularly during periods of high leasing activity.

Administrative and Facility Support

Maintain accurate records of resident requests, interactions, service requests, and deliveries.
Assist in managing amenity bookings and coordinating facility usage schedules.
Support property management with administrative tasks such as data entry, reporting, and record-keeping.
Assist vendors, contractors, and service providers with building access and scheduling.

Security and Building Operations

Monitor and control access to the building, ensuring security protocols are followed.
Observe surveillance systems and report any suspicious activity or safety concerns.
Maintain an up-to-date log of all incidents, service requests, and visitor activity.
Respond to emergency situations (fire alarms, security breaches, medical incidents) and follow building safety protocols.
Coordinate with security personnel and property management to ensure resident safety.

Community Engagement and Assistance

Organize and promote resident events, social gatherings, and community-building activities.
Maintain up-to-date information about local services, transportation, restaurants, and entertainment for resident reference.
Distribute important notices, updates, and communications to residents as directed by management.

Qualifications

High school diploma or equivalent required; post-secondary education in Hospitality, Business Administration, or a related field is an asset.
Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Previous experience as a concierge, front desk attendant, or customer service representative is preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a proactive approach to conflict resolution.
Ability to multitask and manage competing priorities in a fast-paced environment.
High level of professionalism, discretion, and reliability.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work evenings, weekends, and holidays as required.

Note: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

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More about this job

Responsibilities

Welcome and assist residents, guests, and visitors; manage deliveries, visitor access, resident requests, amenity bookings, and administrative records. Monitor building security, respond to incidents, support property operations, and help foster community through resident events and communications.

Requirements

A high school diploma or equivalent is required; post-secondary education in hospitality, business administration, or a related field is an asset. The role requires 1–3 years of relevant experience, strong communication and problem-solving skills, professionalism, organization, and flexibility to work evenings, weekends, and holidays as needed.

Skills

Customer Service
Verbal Communication
Written Communication
Problem-Solving
Conflict Resolution
Multitasking
Organization
Attention To Detail
Record-Keeping
Access Control
Incident Response
Community Engagement
Professionalism
Discretion
Reliability

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Concierge
Customer Service
Hospitality
Resident Services
Guest Services
Visitor Access
Access Control
Building Security
Mail And Package Handling
Move-In And Move-Out Processes
Complaint Resolution
Common Area Inspections
Building Tours
Amenity Bookings
Administrative Support
Data Entry
Record-Keeping
Vendor Coordination
Surveillance Systems
Incident Reporting
Emergency Response
Safety Protocols
Community Engagement
Resident Events
Property Operations

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