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Added 4 hours ago
M
Concierge - Residential (Toronto, ON)
Morguard
Toronto, ON
- Full-time
The role of the Concierge is to provide quick, efficient and courteous service to all Morguard residents & visitors. This role acts as a brand ambassador by providing an engaging and…
Added 5 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON · North York, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 8 hours ago
Concierge
Avomind
Toronto, ON
The role of the Concierge is to provide quick, efficient, and courteous service to all residents and visitors. This role acts as a brand ambassador by providing an engaging and memorable…
Added 2 days ago
Casual Security Guard
GardaWorld
Calgary, AB
Are you looking for flexible work with the opportunity to gain experience across a variety of security environments? GardaWorld is seeking reliable and professional Casual Security Guards…
Added 3 days ago
FR
Security Concierge
FirstService Residential Canada
Richmond Hill, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Hamilton, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 days ago
TP
Concierge
Tor Properties Management Inc.
Salmon Arm, BC
- $22.75 CAD / hour
- Full-time
Under the direction of the General Manager, the Concierge greets families and visitors to the residence.
Added 3 days ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 days ago
Surveillance Security Guard
GardaWorld
Mississauga, ON
Control access to secure areas and check visitor identification
Added 3 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 days ago
Experienced Security Guard– Lower Mainland (Guardteck)
Kandor
BC
…malls. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property. Depending…
Added 3 days ago
SI
Concierge
Shannex Incorporated
Mississauga, ON
- Full-time
We are searching for Full Time Concierge to join our Parkland on the Glen team based in Mississauga, Ontario.
Added 3 days ago
AU
Security Guard - High End Condo
Allied Universal
Toronto, ON · North York, ON
- $18 CAD / hour
- Full-time
The ideal candidate will have previous residential security and concierge experience, strong communication and customer service skills, and the ability to work effectively as part of a…
Added 4 days ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 4 days ago
Concierge - Casual
Optima Living
AB · Red Deer County, AB
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 4 days ago
Security Guard - Kamloops (Guardteck)
Kandor
Kamloops, BC
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 4 days ago
Security Guard - Kelowna (Guardteck)
Kandor
Kelowna, BC
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 4 days ago
Security Guard - Lower Mainland
Kandor
BC
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 4 days ago
Security Guard - Edmonton
Kandor
Edmonton, AB
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 4 days ago
Security Guard - Calgary
Kandor
Calgary, AB
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 5 days ago
FR
Concierge
FirstService Residential Canada
Burnaby, BC
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 5 days ago
AU
Security Guard - Receptionist - Concierge
Allied Universal
Toronto, ON · North York, ON
- $18 CAD / hour
- Part-time
This position combines concierge/receptionist duties with security responsibilities. The Security Guard will be responsible for access control, monitoring employee, contractor, and visitor…
Added 5 days ago
FR
Concierge
FirstService Residential Canada
Vancouver, BC
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 5 days ago
Security Guard- Fraser Valley
Kandor
BC
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…
Added 5 days ago
Security Guard-Victoria
Kandor
Victoria, BC
…service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property.…

Zen Residential Ltd.

Concierge

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Overview

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview

As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the first point of contact, the Concierge is responsible for delivering outstanding customer service, ensuring building security, assisting with daily operations, and fostering a positive living environment for our residents.

Key Responsibilities: Resident and Guest Services

Greet and assist residents, guests, and visitors in a friendly and professional manner.
Accept, log, and distribute mail, packages, and deliveries securely and efficiently.
Manage visitor access, including logging guests and verifying permissions for entry.
Assist with move-in and move-out processes, ensuring adherence to building policies and procedures.
Handle resident complaints or concerns professionally, escalating issues when necessary.
Conduct routine inspections of common areas and report any cleanliness or operational concerns.
Conduct building tours for prospective residents as needed, particularly during periods of high leasing activity.

Administrative and Facility Support

Maintain accurate records of resident requests, interactions, service requests, and deliveries.
Assist in managing amenity bookings and coordinating facility usage schedules.
Support property management with administrative tasks such as data entry, reporting, and record-keeping.
Assist vendors, contractors, and service providers with building access and scheduling.

Security and Building Operations

Monitor and control access to the building, ensuring security protocols are followed.
Observe surveillance systems and report any suspicious activity or safety concerns.
Maintain an up-to-date log of all incidents, service requests, and visitor activity.
Respond to emergency situations (fire alarms, security breaches, medical incidents) and follow building safety protocols.
Coordinate with security personnel and property management to ensure resident safety.

Community Engagement and Assistance

Organize and promote resident events, social gatherings, and community-building activities.
Maintain up-to-date information about local services, transportation, restaurants, and entertainment for resident reference.
Distribute important notices, updates, and communications to residents as directed by management.

Qualifications

High school diploma or equivalent required; post-secondary education in Hospitality, Business Administration, or a related field is an asset.
Minimum of 1 to 3 years of experience in customer service, hospitality, property management, or a similar role.
Previous experience as a concierge, front desk attendant, or customer service representative is preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a proactive approach to conflict resolution.
Ability to multitask and manage competing priorities in a fast-paced environment.
High level of professionalism, discretion, and reliability.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work evenings, weekends, and holidays as required.

Note: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

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More about this job

Responsibilities

Welcome and assist residents, guests, and visitors; manage deliveries, visitor access, resident requests, amenity bookings, and administrative records. Monitor building security, respond to incidents, support property operations, and help foster community through resident events and communications.

Requirements

A high school diploma or equivalent is required; post-secondary education in hospitality, business administration, or a related field is an asset. The role requires 1–3 years of relevant experience, strong communication and problem-solving skills, professionalism, organization, and flexibility to work evenings, weekends, and holidays as needed.

Skills

Customer Service
Verbal Communication
Written Communication
Problem-Solving
Conflict Resolution
Multitasking
Organization
Attention To Detail
Record-Keeping
Access Control
Incident Response
Community Engagement
Professionalism
Discretion
Reliability

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Concierge
Customer Service
Hospitality
Resident Services
Guest Services
Visitor Access
Access Control
Building Security
Mail And Package Handling
Move-In And Move-Out Processes
Complaint Resolution
Common Area Inspections
Building Tours
Amenity Bookings
Administrative Support
Data Entry
Record-Keeping
Vendor Coordination
Surveillance Systems
Incident Reporting
Emergency Response
Safety Protocols
Community Engagement
Resident Events
Property Operations

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