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A post-secondary education in Business Administration, Supply Chain Management, Finance, or a related field, or an equivalent combination of education and experience.
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ZenaTech Inc.

Operations Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Manager, Operations Analytics - Toronto

Reports to: CEO, transferring to the COO on appointment

Dotted line to: CFO (financial reporting), VP Operations North America, VP Operations Europe

Travel: 20–25%, including regular London, UK and branch visits

About Us:

ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes.

Position Overview

Own a single, trusted definition of operational performance across two regions and build the data foundation that makes it possible. Every operating decision the two VPs make should trace back to numbers this team produces

First 180 Days

Establish standard definitions for gross margin, utilization, cost-to-serve, and job profitability that apply identically in both regions
Stand up the consolidated operational data model across acquired entities
Deliver the first consolidated operating review pack covering North America and Europe
Hire and onboard both teams and establish the Toronto–London working rhythm

Responsibilities

Own operational reporting and analytics for both regions
Own the operational data platform roadmap and priorities
Manage two geographically split teams and arbitrate between competing regional demands
Serve as analytical partner to both VPs in monthly and quarterly operating reviews
Provide the operating data underlying quarterly financial reporting and MD&A
Identify structurally unprofitable service lines, branches, and customers, and quantify the fix
Support operational diligence on acquisition targets

Requirements

7+ years in operations analytics, FP&A, or business intelligence, including 2+ managing analysts
Experience managing a distributed team across timezones
Strong technical grounding - SQL required, able to direct data engineering work credibly
Fluent in job costing and contribution margin in a labour-intensive service model
Able to hold a definition against pressure from two regional leaders who each want it computed their way
Public company reporting experience preferred

Artificial Intelligence

We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team.

“We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.”

This is a vacant position

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More about this job

Responsibilities

Lead operational reporting and analytics across North America and Europe, establishing consistent performance definitions and a consolidated data model across acquired entities. Manage two regional teams, support operating reviews and financial reporting, and identify unprofitable service lines, branches, and customers while supporting acquisition diligence.

Requirements

Requires at least 7 years of experience in operations analytics, FP&A, or business intelligence, including at least 2 years managing analysts and experience leading a distributed team across time zones. Candidates must have strong SQL and data engineering knowledge, fluency in job costing and contribution margin for labor-intensive services, and the ability to maintain consistent definitions across regional leaders; public company reporting experience is preferred.

Skills

Operations Analytics
SQL
Data Modeling
Operational Reporting
Financial Reporting
FP&A
Business Intelligence
Job Costing
Contribution Margin Analysis
Data Engineering Oversight
Team Management
Distributed Team Leadership
Acquisition Due Diligence
Public Company Reporting
Operating Reviews

Visa sponsorship

Not detected in the job text

Keywords

Operations Analytics
Operational Performance
Gross Margin
Utilization
Cost-To-Serve
Job Profitability
Operational Data Model
Operational Reporting
Data Platform
SQL
Data Engineering
Job Costing
Contribution Margin
Financial Reporting
MD&A
Operating Reviews
Acquisition Diligence
Service Lines
Branch Profitability
Customer Profitability
FP&A
Business Intelligence
Distributed Teams
Public Company Reporting
AI Drones
Drone-As-A-Service
Enterprise SaaS
Quantum Computing

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