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Added 21 mins ago
Manager, Tax
ACCA Careers
Toronto, ON
Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 21 mins ago
Manager, Assurance & Accounting
ACCA Careers
Peterborough, ON
Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 21 mins ago
Domain Enterprise Architect
Nutrien
Calgary, AB
Full-time
…customer and grower outcomes, value streams and capabilities to information, applications, and technology; maintains the domain target state and transition roadmap; and provides…
Added 21 mins ago
Human Resources Business Partner- Atlantic Canada
CGC Inc.
Little Narrows, NS
$73,380 to $97,800 CAD / year
Full-time
SAFETY - Act as the primary safety advisor; ensure appropriate application of all safety rules and regulations; ensure effective implementation of the Accident Prevention Program; identify…
Added 22 mins ago
Senior Business Operations Advisor
Infrastructure Ontario
Toronto, ON
The Senior Business Operations Advisor acts as a strategic advisor and primary liaison to divisional leadership through business planning, performance reporting, workforce planning,…
Added 22 mins ago
Director, People and Culture Strategy
Alcohol and Gaming Commission of Ontario
Toronto, ON
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Added 22 mins ago
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Added 37 mins ago
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Mont-Royal, QC · Montreal, QC · Brossard, QC · Joliette, QC · Terrebonne, QC · Quebec, QC · Saint-Eustache, QC · Swift Current, SK · Regina, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Kanata, Ontario · Edmonton, Alberta · Langley, British Columbia · Mount Royal, Quebec · Saint-Laurent, Quebec
Full-time
Stakeholder leadership & partnership: Act as a trusted talent advisor to senior business and HR leaders. Build credibility across a complex, matrixed stakeholder environment; navigate…
Added 37 mins ago
Human Resources Business Partner (HRBP)
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Beaumont, AB
$77,841.4 to $101,556 CAD / year
Full-time
Act as a trusted HR advisor on policies, employment practices, legislation, and employee matters.
Added 50 mins ago
Legal Counsel Lead, Corporate Commercial
Manitoba Public Insurance
Winnipeg, MB
Full-time
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Senior Business Systems Analyst (SimCorp Dimension) - Platform Operations & Continuous Improvement
AIMCo
AB · Calgary, AB · Edmonton
Full-time
…operational challenges and working at the intersection of investment management, operations, and…
Added 51 mins ago
Business Operations Coordinator (12 Month Term)
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Winnipeg, MB · London, ON
As a Business Operations Coordinator, you will play an important role in maintaining accurate advisor and firm information across several of our sales channels, including Group, ADSL, MGA…
Added 1 hour ago
Marine Account Manager - Power Systems (Commission)
Toromont Cat
NS · Dartmouth, NS
Full-time
…reporting to ensure good record keeping and providing enough information to allow management to make good business…
Added 1 hour ago
Talent Acquisition Specialist
Wellington-Altus
Winnipeg, MB
Full-time
…Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc. - the top-rated** investment dealer in Canada. With more…
Added 1 hour ago
CTO | VC-backed AI | Relocate to Barcelona | €120–150k + equity
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Toronto, ON
Full-time
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Added 1 hour ago
International Office Coordinator (26-37)
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Kirkland Lake, ON
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Coordonateur de projet TI
FOP Consultants
Montreal, QC
Full-time
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Ottawa, ON
Full-time
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Added 1 hour ago
Accounts Manager
Battlefield Equipment Rentals
Meaford, ON · Owensound, ON
Full-time
Relationship-driven role: Be a trusted advisor to customers across your territory.
Added 1 hour ago
Administration Assistant
BMO
Moncton, NB · MCTN
Full-time
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Added 1 hour ago
Insurance Lead
CGI
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Full-time
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Zendesk

Enterprise Account Executive

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 8+ years of cloud/software B2B sales or solution engineering experience, with a consistent record of exceeding sales targets.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Description

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

We’re seeking a proven Enterprise Account Executive to join our sales team, driving growth within one of the most dynamic technology markets in the world. In this role, you’ll help Enterprise organizations transform their customer experience through AI-driven service solutions that improve efficiency, scalability, and impact.

You will play a vital role in growing our Enterprise account base. Building trusted relationships, introducing innovative AI and CX solutions, and expanding Zendesk’s footprint within high-value, strategic accounts.

What You'll Be Doing

Drive top line revenue growth by acquiring new Enterprise customers and executing strategies to penetrate top-tier technology and innovation accounts.
Proactively identify and pursue opportunities to expand AI and automation adoption, cross-selling and upselling Zendesk’s solutions to optimize customer outcomes and profitability.
Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk’s Enterprise market share in the region.
Develop a deep understanding of Zendesk’s AI and CX platform, aligning our technology to customers’ business objectives and transformation goals.
Lead complex, multi-stakeholder sales cycles, including multi month, value-centric deals with proof of concept stages and AI-enabled solution design.
Maintain a robust, well qualified pipeline and accurate forecasting to exceed quarterly and annual revenue goals.
Build and sustain C-level executive relationships, positioning Zendesk as a trusted advisor in customer experience and AI innovation.
Collaborate cross-functionally with leadership, Customer Success, Solutions Engineering, and Product teams to deliver cohesive, value-driven solutions.
Negotiate and close high value, enterprise scale deals using a consultative approach and compelling business cases that highlight measurable ROI.
Stay current with industry trends, AI advancements, and competitive landscapes to effectively position Zendesk in a rapidly evolving market.

What You Bring To The Role

8+ years of cloud/software B2B sales or solution engineering experience, with a consistent record of exceeding sales targets.
Proven success navigating complex Enterprise sales cycles involving multi month engagements, proof of concepts, and executive-level stakeholder management.
Demonstrated success selling into Enterprise organizations ($1B+ in revenue), especially within the technology sector.
Strong track record of quota attainment (2 of the last 3 years) and recognition for top performance; President’s Club membership a plus.
Skilled in engaging VP and C-level executives, with the ability to articulate the value of AI-powered CX solutions in business terms.
Strong presentation, negotiation, and closing abilities with consultative selling expertise.
Experience creating and executing territory and account growth plans that drive measurable results.
Entrepreneurial spirit, collaborative mindset, and passion for innovation and professional growth.
Familiarity with key Sales tools, including Salesforce, Outreach, Clari, Seismic, and Looker.
BA/BS degree or equivalent experience required
Willingness to travel as needed for customer and team engagements.

Who You Are

New Logo Hunter: Energized by prospecting and winning new business in competitive markets.
AI & Tech Trailblazer: Expert at using AI-powered tools and data to identify, engage, and convert high-value prospects.
Executive Communicator: Quickly builds credibility and trust with senior decision makers across business and IT.
Strategic Closer: Delivers bespoke, innovative solutions that differentiate Zendesk and drive immediate impact.
Relentless Learner: Continuously adapts, embracing emerging trends to elevate your sales game.
Collaborative Influencer: proactively partners across teams sharing best practices in prospecting strategies, sales process, and value positioning to elevate collective new business success.

The US annualized OTE (On Target Earnings) range for this position is $283,000.00-$425,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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More about this job

Responsibilities

Drive top-line revenue growth by acquiring new enterprise customers and expanding the adoption of AI and automation solutions. Build and sustain C-level relationships while leading complex, multi-stakeholder sales cycles to achieve quarterly and annual revenue goals.

Requirements

Requires 8+ years of cloud or software B2B sales experience with a proven track record of exceeding sales targets in enterprise organizations. Candidates must possess strong consultative selling skills, experience with complex sales cycles, and a bachelor's degree or equivalent experience.

Skills

Enterprise sales
B2B sales
AI solutions
Customer experience
Consultative selling
Pipeline management
Forecasting
C-level relationship building
Salesforce
Outreach
Clari
Seismic
Looker
Strategic planning
Negotiation
Solution engineering

Benefits

Hybrid work model
Professional development opportunities
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Account Executive
AI
Automation
Customer Experience
SaaS
Cloud
B2B
Salesforce
Outreach
Clari
Seismic
Looker
ROI
Consultative Selling
Pipeline
Forecasting
C-level
Strategic Accounts
Cross-selling
Upselling
Proof of Concept
Technology Sector
Hybrid Work
Account Planning
Revenue Growth

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