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Added 9 mins ago
S
Product Engineer, Agentic Payments
Snaplii
Toronto, ON · Etobicoke, ON
- Internship
You own features from the customer problem to production. There is no product manager writing tickets. You decide what to build with the CEO, product and our partners, then you build it and…
Added 38 mins ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
Work effectively with FS Regional Manager, Field Service Representatives, and other functional areas within the company to enhance business performance and customer experiences.
Added 38 mins ago
A
HSE Specialist
ABB
Saskatoon, SK
- Full-time
…Safety, and Environment (HSE) performance in your assigned area of responsibility to cultivate a high-performance culture with a strong focus on HSE. Each day, you will support the business…
Added 38 mins ago
BG
District Manager - Ontario
beeline Group
Toronto, ON
- $85,000 to $95,000 CAD / year
The District Manager will report directly to a Regional Manager and is accountable for execution across a specific area, supervising a team of 15-20 Mobile Merchandisers and 1-2 District…
Added 38 mins ago
PV
Keyholder
Pet Valu
Taber, AB
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 54 mins ago
MI
Sourcing Manager, Packaging
Mondelēz International
Toronto, ON
- Full-time
…ownership for the organization. You also work closely with local business and global spend category teams to ensure best practice sharing and driving value for the…
Added 54 mins ago
RB
Administrator, National Distribution Team
Royal Bank of Canada
Toronto, ON · Montreal, QC
- Full-time
Ensures that account administration procedures and business unit policies do not create an impediment to the delivery of the overall client experience.
Added 1 hour ago
W
Maintenance Planner
Weyerhaeuser
Edson, AB
- Full-time
Candidate must possess the ability to interact effectively with all levels of personnel, both hourly and management
Added 1 hour ago
RS
Area Manager (CA)
Retail Services WIS Corporation
Red Deer, AB
- Full-time
Establish and maintain effective business relationships with internal and external customers at various levels.
Added 2 hours ago
R
Administrator, National Distribution Team- EN
RBC
Montreal, QC
- Full-time
Ensures that account administration procedures and business unit policies do not create an impediment to the delivery of the overall client experience.
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
GC
Audio Artist II - FC
Game Companies
Vancouver, BC
- Full-time
…production phases, with proficiency in at least one audio discipline/area. Experience with VO and technical implementation of game audio are prerequisites. You will report to the…
Added 3 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Antigonish, NS
- Full-time
…as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail…
Added 3 hours ago
C
Service Manager - The Rec Room Seasons of Tuxedo
Cineplex
Winnipeg, MB · Seasons of Tuxedo TRR
- Full-time
The Service Manager is expected to professionally execute all company programs, supporting the operation of the business; reduce employee turnover; maintain revenue and payroll budgets; and…
Added 3 hours ago
CC
Retail Sales Associate
Canna Cabana
Vancouver, BC · Olympic Village, Vancouver, BC
- Part-time
Must have knowledge of and passion for cannabis and accessories
Added 4 hours ago
DH
Assistant Housekeeping Manager
Delta Hotels and Resorts®
Calgary, AB
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 4 hours ago
S
Product Manager
SiftMed
St. John's, NL
- Full-time
SiftMed is hiring a Product Manager to join our product team and report to the VP, Product Management. Our PMs lead projects rather than owning fixed product areas. A single project often…
Added 4 hours ago
DH
Director of Sales & Marketing
Delta Hotels and Resorts®
Sherbrooke, QC
- Full-time
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or…
Added 4 hours ago
GD
IT Infrastructure Area Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are seeking an IT Infrastructure Area Manager to lead a high-performing team responsible for the day-to-day delivery, reliability, and continuous improvement of our IT infrastructure. In…
Added 4 hours ago
FC
Linehaul Manager
FedEx Canada
Winnipeg, MB
- Full-time
Additional Details: Note: This position is based in the Winnipeg, MB area and successful candidate must reside/be willing to move there
Added 5 hours ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Build a reliable cross-border service network for emergencies and specialized repairs
Added 5 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 5 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Maintains event area in clean and neat manner
Added 5 hours ago
SH
General Duty Nurse (N2) - Surgery-D2 Orthopedic Trauma/Spine - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…

ZenduIT

Customer Success & Growth Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 28, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Success & Growth Manager

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Success · Travel: Regular travel to customer sites is required

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role

You will own a book of fleet customers: their adoption, their outcomes, their renewal and their growth. You call customers before they call you, recover accounts that are drifting, and find where more of what we do would genuinely help them. This is not a support queue and not cold-calling. It is account ownership with real commercial accountability.

What you will do

Engage your accounts proactively, on a cadence set by value, adoption and risk.
Close the gap between what a customer bought and what they actually use.
Recover at-risk accounts: find the real cause, agree a plan and execute it.
Own renewal outcomes and raise risk early enough to act on it.
Spot expansion opportunities from how customers use the product and advance them to a decision.
Use AI daily for account research, call prep, usage analysis and follow-up, and check its work before it reaches a customer.
Turn customer feedback into internal action, and tell the customer when it changed something.

What we are looking for

3+ years in customer success, account management or another customer-facing commercial role.
Proven proactive outbound calling: you lead the conversation, including when the customer is unhappy.
Consultative discovery, objection handling and closing on a clear next step.
Comfort reading usage data and explaining it plainly to senior stakeholders.
Practical AI fluency applied to real work.
Legally entitled to work in Canada.
English required. Spanish is an asset for our Spanish-speaking accounts.
Telematics, fleet or IoT experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $85,000 + variable tied to retention and expansion
6–8 years: $80,000 – $105,000 + variable tied to retention and expansion
9–11 years: $95,000 – $125,000 + variable tied to retention and expansion

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process

Application → AI-assisted interview → Judgment and AI exercise → Live customer-call simulation (paid) → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own a portfolio of fleet customers, driving product adoption, customer outcomes, renewals, and account growth through proactive engagement. Identify and recover at-risk accounts, advance relevant expansion opportunities, use AI to support account work, and relay customer feedback to internal teams.

Requirements

Requires at least 3 years of experience in customer success, account management, or another customer-facing commercial role, along with proactive calling, consultative discovery, objection handling, and closing skills. Candidates must be legally entitled to work in Canada, communicate in English, and be comfortable interpreting usage data and applying AI; Spanish and telematics, fleet, or IoT experience are assets.

Skills

Customer Success
Account Management
Proactive Outbound Calling
Consultative Discovery
Objection Handling
Closing
Customer Adoption
Account Recovery
Renewal Management
Expansion Sales
Usage Data Analysis
Stakeholder Communication
Artificial Intelligence
Customer Feedback Management
Telematics
Fleet Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Fleet Management
Fleet Intelligence
GPS Tracking
Driver Safety
AI Dash Cameras
Maintenance
Compliance
Asset Monitoring
Business Intelligence
Artificial Intelligence
Customer Adoption
Customer Outcomes
Account Ownership
Proactive Outbound Calling
Renewal Management
Retention
Expansion
Usage Analysis
Consultative Discovery
Objection Handling
Customer Feedback
Telematics
IoT
Spanish

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Work requirements

Jobs in Canada