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Added 7 mins ago
BM
Front Desk Representative (Westin) - Winter - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
FRONT DESK REPRESENTATIVE (WESTIN) – WINTER – FULL TIME
Added 7 mins ago
MT
Customer Service Representative
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Added 7 mins ago
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- Full-time
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Added 9 mins ago
Maintenance Program Analyst
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Calgary, AB · Victoria, BC · Mississauga, ON
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Added 9 mins ago
Health Records Clerk - Health Information
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Toronto, ON
The responsibilities described above are representative and are not to be construed as all-inclusive.
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Bilingual Customer Care Representative
Herd North America
MB · Winnipeg, Manitoba
- Full-time
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Customer Success Representative
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Customer Service Representative
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…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 23 mins ago
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Lead - AI Strategic Initiatives
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- Full-time
10+ years of experience in of project or program management experience leading large-scale business transformation initiatives.
Added 23 mins ago
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- Part-time
Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits, giving you the confidence to support customers and make…
Added 23 mins ago
P
SDR / BDR / Appointment Setter
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Added 23 mins ago
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Part Time Sales Representative | Trinity Commons
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Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 23 mins ago
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Product Engineering Coordinator
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Remote, Canada
- Remote
Mechanical or Industrial Engineering degree, diploma or equivalent experience 3-5 years engineering experience in a product design and manufacturing environment
Added 38 mins ago
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Park Clerk ***Amended***
Government of Manitoba
Swan River, MB
- Full-time
…Clerk, you will provide administrative, financial, payroll, and customer service support that helps keep district operations running efficiently while delivering excellent service to staff,…
Added 38 mins ago
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Product Engineering Coordinator
Tayco
Toronto, ON · Etobicoke, ON
- Full-time
Mechanical or Industrial Engineering degree, diploma or equivalent experience 3-5 years engineering experience in a product design and manufacturing environment
Added 38 mins ago
C(
Analyst, Account Services
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Vancouver, BC
- Full-time
As a Customer Service Representative (Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside…
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Sudbury, ON · Greater Sudbury, ON
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Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 38 mins ago
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2026 Seasonal Customer Experience Representative
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- $18.25 CAD / hour
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Share ideas with Leadership Team on how to improve the employee and customer experience
Added 39 mins ago
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- $19 to $25 CAD / hour
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Added 39 mins ago
D
Courier
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Canada
- Full-time
As a Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 39 mins ago
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Director, National Logistics
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- Full-time
…supports both operational success and an exceptional employee…
Added 39 mins ago
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Courier
Dynacare
Toronto, ON
- Full-time
As a Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 39 mins ago
D
Courier
Dynacare
Canada
- Part-time
…Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 39 mins ago
Courier
Dynacare
Winnipeg, MB
As a Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 39 mins ago
HI
Insurance Sales Representative
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…solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal…

ZIM

Business Development Representative

Toronto, ON, Canada

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Applications open in a new tab.

Job details

Experience: 1 to 2 years tele-sales and or sales experience in the ocean shipping or related industry.
Posting language: English
Posted: Oct 8, 2026

Original job description

The mission of the Business Development Representative is to increase the company's revenues with new business, focusing on acquiring new small customers and generating profitable business for ZIM from that segment. In addition, the individual should identify areas of growth and potential opportunities, constantly work to increase sales contribution in designated areas of responsibility, and manage the defined sales process for assigned customers and prospects.

Major areas of responsibilities:

Perform outbound calls to potential new or unassigned or non-active customers and current customers
Prospect for best fit potential customers using various direct methods such as calling and indirect methods such as networking
Establish relationships with new customers and secure contracts with new customers to achieve assigned sales quotas and targets
Identify potential customer issues and solve them in collaboration with the sales/trade/CS team
Drive the entire sales cycle from initial customer engagement to closed sales
KPI- At least 5 new customers per month
KPI- Customer’s contribution will be above the average of the country per trade.
Analyze relevant customers and build a work plan to increase sales
Communicate closely with trade and cross-functional teams on market intelligence, service updates, customer challenges and opportunities
Identify competition’s products vs ZIM’s
Manage the sales process with potential and existing customers to maximize short- and long-term results
Build, maintain and manage relationships with customers in the assigned portfolio
Enter and update customer information in the database/CRM
Identify and pursue opportunities for cross-sell and up-sell to new and existing customers (VAS services) in the segment
Analyze customers' sales potential and plan activities to increase share of wallet
Develop strategic and tactic sales plans to accommodate personal and corporate goals
Forecast growth potential and proposed steps for growth in destinations that suits ZIM
Monitor and report sales goals/targets/KPIs in line with company’s objectives
Leverage the sales Smart Tools to support results achievements

Requirements

Key requirements:

Four year college or university program certificate preferred
1 to 2 years tele-sales and or sales experience in the ocean shipping or related industry.

Competencies:

Customer service approach (internal & external) - be most attentive and response positively to customer needs on time; Cooperate with the customer in an effective and efficient manner that will make the customer perceive you as a partner.
Communication skills – Able to communicate well with customers, deliver core messages that are clear and understandable, and lead to action
Problem Solving- identify the needs / problem source / anticipate potential problems
Proactivity – Anticipate future needs, changes or problems and take actions accordingly. Initiate new ideas and seek new opportunities
Team Player - Collaborating with other team members. Show commitment and respect to others. Actively listens and offers constructive feedback / opinion. Transparency – Willingly and openly shares information and experience with others aiming to improve the outcome
Business acumen - understand market trends, define initiatives and find top-notch solutions.

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More about this job

Responsibilities

The Business Development Representative is responsible for acquiring new small customers and generating profitable business for ZIM. They will manage the entire sales cycle, from initial prospecting and outbound calling to closing contracts and maintaining long-term customer relationships.

Requirements

Candidates should have 1 to 2 years of tele-sales or sales experience, preferably within the ocean shipping or related industry. A four-year college or university degree is preferred, along with strong communication, problem-solving, and proactive business skills.

Skills

Sales
Tele-sales
Prospecting
Business Development
Negotiation
Market Intelligence
Cross-selling
Up-selling
CRM
Communication
Problem Solving
Proactivity
Teamwork
Business Acumen
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Sales
Ocean Shipping
Tele-sales
Prospecting
CRM
Market Intelligence
Cross-sell
Up-sell
VAS Services
Strategic Sales
Sales Quotas
Customer Engagement
Logistics
Networking
Business Acumen
Lead Generation
Account Management
Sales Cycle
Trade

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