Customer service representative jobs in Mascouche, QC and nearby

Within 25 km

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Added 14 days ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- Full-time
Horaire : quart de jour, 37,5 heures par semaine · Schedule: Day shift, 37.5 hours per week
Added 14 days ago
KC
Customer Service Representative
KIK Consumer Products
Montreal, QC
- Full-time
The Customer Service Representative acts as a key point of contact between customers and internal teams. They ensure efficient order management, delivery coordination, and follow-up on…
Added 14 days ago
QM
Représentant(e) en service à la clientèle / Customer Service Representative
Quantum Management Services Ltd.
Laval, QC
- $52,000 to $55,000 CAD / year
- Full-time
Our client is seeking a Customer Service Representative to join a growing team where customer satisfaction, teamwork, and professional development are at the heart of the organization.
Added 16 days ago
QR
Customer Service Agent - Retail
Quincaillerie Richelieu
Montreal, QC
- Full-time
Added 16 days ago
A
Customer Service Representative
Ardene
Laval, QC
- Full-time
Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday)
Added 19 days ago
AT
Call Center Agent (Montréal, Ottawa, Québec)
Air Transat
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 19 days ago
T
Bilingual Contact Centre Representative
TD
Montreal, QC
- Full-time
…inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver…
Added 19 days ago
C
Customer Service Agent - Claims
Couche-Tard
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 20 days ago
Customer Service Agent - Claims
Circle K
Laval, QC
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 20 days ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 21 days ago
Customer Service Representative
Peak Technologies
Montreal, QC
Provide responsive customer service while administering sales support. Be a problem solver. Provide recommendations and options to help resolve issues.
Added 21 days ago
C
Client Service Representative, 15h/weekly - Rosemère
CIBC
Rosemère, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 21 days ago
R
customer service associate
RONA
Boucherville, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 21 days ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
Added 22 days ago
AT
Call Center Agent (Montréal, Ottawa, Québec)
Air Transat
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 22 days ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
Horaire : quart de jour, 37,5 heures par semaine · Schedule: Day shift, 37.5 hours per week
Added 22 days ago
MG
Client Service Representative - Group Benefits
Myriad Group Consultants (Groupe Myriad)
Montreal, QC
- Full-time
The Client Service Representative supports our group benefits and group annuity clients by ensuring they receive fast, accurate, and friendly service at every touchpoint. This is a great…
Added 25 days ago
Customer service associate
La Maison Simons
Laval, QC
Provide high-quality customer service to our clientele.
Added 25 days ago
J
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC
- Part-time
As a Guest Services Representative at JLL, you will be the face of our shopping centre, creating memorable experiences for every visitor. This role is central to delivering exceptional…
Added 25 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 days ago
BILINGUAL CLIENT SERVICE REPRESENTATIVE
Green Shield Canada
Montreal, QC
This position of Client Service Representative will report to the Client Service Leader in the following capacities:
Added 25 days ago
FB
Bilingual Customer Service Representative
Fairstone Bank
Montreal, QC
- Full-time
Hybrid position with mandatory 3 days in office
Added 25 days ago
LS
Représentant du service à la clientèle - Vêtements&sports / Customer service representative - Sports&apparel
Lanctôt Sports
Montreal, QC
- Full-time
Mode hybride : 3 jours au bureau et 2 jours à la maison
Added 26 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Under the supervision of the Customer Experience Supervisor, the employee helps ensure that the various experiences offered to visitors run smoothly and provides high-quality customer…
Added 26 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

ZIM

Customer Service Representative

Montreal, QC, Canada

Apply on comeet.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 15, 2026

Original job description

Main purpose of the role

The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach. The role requires you to answer questions relating to cargo, track and trace cargo movements, schedule inquiries, invoicing and solving at times complex issues for customers to ensure the timely reception / shipping of their cargo from all over the world.

Key responsibilities

Effectively manage incoming calls and provide excellent customer service by identifying and assessing customers' needs and providing accurate, valid and complete information
Responding to all types of queries via email and entering notes / making adjustments to customer profiles as needed in ZRM + coding call categories for tracking purposes

Requirements

High school diploma or general education degree (GED)
One-year related experience and/or training; or equivalent combination of education and experience
Bilingual an asset but no required (English strong written and verbal a must)
Computer Literacy (word, excel, outlook)
Ability to maintain working hours in different time zones for back up on occasion (particularly Pacific Time one)

Apply on comeet.com About employer

More about this job

Responsibilities

The representative will manage incoming customer inquiries via phone and email regarding cargo tracking, scheduling, and invoicing. They are responsible for resolving complex issues and maintaining accurate customer records in the ZRM system.

Requirements

Candidates must have a high school diploma or GED and at least one year of relevant experience. Strong written and verbal English skills and computer literacy in Microsoft Office are required.

Skills

Customer Service
Phone Support
Email Communication
Cargo Tracking
Invoicing
Problem Solving
Data Entry
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Cargo
Logistics
Invoicing
ZRM
Data Entry
Microsoft Office
Word
Excel
Outlook
Communication
Problem Solving
Tracking
Scheduling

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