Original job description
About zipBoard
zipBoard is a bootstrapped, profitable software company. For over a decade we've helped construction teams, hardware documentation teams and learning designers review documents, drawings and courses in one place. Our customers range from general contractors to global semiconductor companies. We're a small, fully remote team, and we use AI in almost everything we do.
The role
You'll be the person who keeps zipBoard running behind the scenes and makes sure customers have a great experience. You'll work directly with the CEO. This is not a "wait for instructions" job. We're looking for someone who notices what needs doing, does it well, and tells us when something's off.
What you'll own
• Finance operations: run monthly payroll and quarterly GST in QuickBooks Online, keep the cash-flow sheet accurate, and process contractor invoices. You'll work with our CPA, who reviews the books.
• Customer coordination: schedule and prep customer calls, keep account notes up to date in HubSpot, and over time run customer check-ins yourself.
• People operations: coordinate hiring (screening, scheduling interviews), prepare contractor agreements, and onboard new team members.
• Grants and funding: find government grants and programs we qualify for, and write the applications.
• Product videos: record short walkthroughs of new features for customers and our help site.
You'll do well here if you
• Communicate clearly and early, in writing and on calls
• Are comfortable with numbers and spreadsheets, and care about getting them right
• Use AI tools daily, but bring your own judgment and context
• Pick up new software quickly (HubSpot, QuickBooks, Teams, Confluence)
Nice to have
• A business, commerce or finance degree (recent grads welcome)
• Experience with payroll, bookkeeping or customer success
How to apply
Send a short Loom (under 3 minutes) telling us about something you organized or fixed without being asked, and what happened.
More about this job
Responsibilities
Manage finance operations, including payroll, quarterly GST, cash-flow tracking, and contractor invoices, while coordinating customer calls and maintaining account records. Support hiring and onboarding, identify and apply for grants, and create short product walkthrough videos.
Requirements
The role calls for clear, proactive communication, comfort with numbers and spreadsheets, sound judgment when using AI tools, and the ability to learn software quickly. A business, commerce, or finance degree is preferred, as is experience with payroll, bookkeeping, or customer success; recent graduates are welcome.
Skills
- Finance Operations
- Payroll Processing
- Bookkeeping
- Cash-Flow Management
- Spreadsheet Accuracy
- Customer Coordination
- Customer Success
- HubSpot
- QuickBooks Online
- People Operations
- Hiring Coordination
- Grant Writing
- Product Video Recording
- Written Communication
- Verbal Communication
- AI Tools
Remote locations (standardized)
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
- Human Resources
- Government & Public Sector
Keywords
- QuickBooks Online
- HubSpot
- Microsoft Teams
- Confluence
- Payroll
- Quarterly GST
- Bookkeeping
- Cash-Flow Tracking
- Contractor Invoices
- Customer Coordination
- Customer Check-Ins
- Hiring Coordination
- Interview Scheduling
- Contractor Agreements
- Onboarding
- Government Grants
- Grant Applications
- Product Walkthrough Videos
- AI Tools
- Spreadsheets
- Customer Success
- CPA
