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zipBoard

Operations & Customer Coordinator (Remote, Canada preferred)

Remote, Canada

Remote

$45,000 to $51,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $51,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About zipBoard zipBoard is a bootstrapped, profitable software company. For over a decade we've helped construction teams, hardware documentation teams and learning designers review documents, drawings and courses in one place. Our customers range from general contractors to global semiconductor companies. We're a small, fully remote team, and we use AI in almost everything we do. The role You'll be the person who keeps zipBoard running behind the scenes and makes sure customers have a great experience. You'll work directly with the CEO. This is not a "wait for instructions" job. We're looking for someone who notices what needs doing, does it well, and tells us when something's off. What you'll own • Finance operations: run monthly payroll and quarterly GST in QuickBooks Online, keep the cash-flow sheet accurate, and process contractor invoices. You'll work with our CPA, who reviews the books. • Customer coordination: schedule and prep customer calls, keep account notes up to date in HubSpot, and over time run customer check-ins yourself. • People operations: coordinate hiring (screening, scheduling interviews), prepare contractor agreements, and onboard new team members. • Grants and funding: find government grants and programs we qualify for, and write the applications. • Product videos: record short walkthroughs of new features for customers and our help site. You'll do well here if you • Communicate clearly and early, in writing and on calls • Are comfortable with numbers and spreadsheets, and care about getting them right • Use AI tools daily, but bring your own judgment and context • Pick up new software quickly (HubSpot, QuickBooks, Teams, Confluence) Nice to have • A business, commerce or finance degree (recent grads welcome) • Experience with payroll, bookkeeping or customer success How to apply Send a short Loom (under 3 minutes) telling us about something you organized or fixed without being asked, and what happened.

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More about this job

Responsibilities

Manage finance operations, including payroll, quarterly GST, cash-flow tracking, and contractor invoices, while coordinating customer calls and maintaining account records. Support hiring and onboarding, identify and apply for grants, and create short product walkthrough videos.

Requirements

The role calls for clear, proactive communication, comfort with numbers and spreadsheets, sound judgment when using AI tools, and the ability to learn software quickly. A business, commerce, or finance degree is preferred, as is experience with payroll, bookkeeping, or customer success; recent graduates are welcome.

Skills

Finance Operations
Payroll Processing
Bookkeeping
Cash-Flow Management
Spreadsheet Accuracy
Customer Coordination
Customer Success
HubSpot
QuickBooks Online
People Operations
Hiring Coordination
Grant Writing
Product Video Recording
Written Communication
Verbal Communication
AI Tools

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

QuickBooks Online
HubSpot
Microsoft Teams
Confluence
Payroll
Quarterly GST
Bookkeeping
Cash-Flow Tracking
Contractor Invoices
Customer Coordination
Customer Check-Ins
Hiring Coordination
Interview Scheduling
Contractor Agreements
Onboarding
Government Grants
Grant Applications
Product Walkthrough Videos
AI Tools
Spreadsheets
Customer Success
CPA

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