Find work in Canada.

594,327 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 4 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 4 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Added 19 mins ago
Analyst, Risk
Rogers Communications
Toronto, ON
The Credit Risk and Scorecards is looking for a dynamic, influential, and results-driven individual to be the next Risk Analyst
Added 34 mins ago
C
Analyste d’affaires – Services bancaires aux entreprises
CGI
Montreal, QC
- Full-time
CGI Montréal is looking for a Business Analyst to analyze and improve commercial banking processes, particularly in the areas of lending, credit origination, and cash management. In this…
Added 34 mins ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 34 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 34 mins ago
C
FX Front Office Application Support Analyst
CGI
Montreal, QC
- Full-time
We are looking for an analyst to join the Level 1 application support team for foreign exchange (FX) trading and risk management systems. The successful candidate will support FX trading…
Added 34 mins ago
C
Sr Financial Analyst
CBRE
Toronto, ON
- Full-time
As a CBRE Finance Sr. Analyst, you’ll apply advanced cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete and accurate financial reports for a…
Added 1 hour ago
RI
Senior Clinical IAM & RBAC Business Analyst - Healthcare
Rose International
Fredericton, NB
- Full-time
Added 1 hour ago
IG
Bilingual Trade Support Specialist
Insight Global
Montreal, QC
- $25 to $30 CAD / hour
- Contract
Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks.
Added 1 hour ago
NE
Sales Operations Analyst
Nexus Energy
Toronto, ON
- Contract
Added 1 hour ago
LC
Manager, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Own issue management process for IPFR and SAP with focus on engaging Sr. Analyst to create process improvements to prevent issues
Added 2 hours ago
A
Application Support Analyst
Altis
Kamloops, BC
- $40 to $55 CAD / hour
- Contract
…This is an excellent opportunity for an early-career Systems Analyst who is eager to build technical expertise while contributing to meaningful, high-impact technology…
Added 2 hours ago
ES
Executive Assistant & Research Analyst
EyeQ Security Services
Winnipeg, MB
- Full-time
EyeQ Security Services is seeking a resourceful and dependable Executive Assistant & Research Analyst to support our CEO with business expansion research, tender opportunities, compliance…
Added 3 hours ago
AA
Project Management Analyst
August Advisors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Project Management Analyst will play a key role at August Advisors, working at the intersection of alternative asset management, capital raising, and operational execution. The role…
Added 3 hours ago
S
DCN Project Cost Analyst
SLB
Calgary, AB
- Full-time
Added 3 hours ago
S
DCN Project Controls System Analyst
SLB
Calgary, AB
- Full-time
The Project Controls System Analyst supports the Project Controls organization by administering, configuring, integrating, and continuously improving the digital toolset and data workflows…
Added 3 hours ago
C
Senior Analyst, Macro Research
CIBC
Toronto, ON
- Full-time
The Senior Analyst plays an important role in shaping CIBC Global Asset Management’s applied macro research and portfolio perspectives. As a core member of the Global Research team, you’ll…
Added 3 hours ago
V
Anlst II, IT
Vale
Canada
- Full-time
The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service,…
Added 4 hours ago
AI
AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a Level 2.5 AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing every query in a structured…
Added 4 hours ago
Network Analyst Manager
Enzo
Caledon, ON · Toronto, ON
Added 4 hours ago
Investment Analyst
Department of Finance
Winnipeg, MB
The Investment Analyst supports the management and performance of the Province’s investment portfolios by overseeing investment transactions, conducting financial and credit analysis,…
Added 4 hours ago
Y
Business Systems Analyst (Dynamics 365 BC)
Yochana
Mississauga, ON
- Contract
Role: Business Systems Analyst (Dynamics 365 BC) - Hybrid Mississauga
Added 4 hours ago
B
Senior Databricks Data Platform Engineer
Brillio
Canada
- Contract
…pipelines, you will build the foundation that every data engineer, analyst, and data scientist depends on, including workspaces, compute, Unity Catalog governance, deployment pipelines, and…

Zodiac Solutions, Inc

Application Support Analyst – Front Office Technology at Mississauga, ON (Hybrid)

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role: Application Support Analyst – Front Office Technology

Location: Mississauga, ON (3 days hybrid)

Contract/Fulltime

Responsibilities:

Provide L1/L2 application support for Front Office platforms supporting deal capture, trade booking, lifecycle events, and portfolio credit analytics, ensuring stable operation and timely service restoration.
Perform incident intake, triage, impact assessment, and prioritization; resolve issues at L1/L2 where possible and escalate to L3/engineering/infrastructure with clear diagnostics, evidence, and reproduction steps.
Execute ITIL-aligned Incident, Problem, and Change Management processes, ensuring adherence to SLAs/OLAs and consistent stakeholder communications.
Use ServiceNow (or equivalent) to manage incidents/requests/changes end-to-end, including accurate updates, handoffs, approvals, and closure documentation.
Troubleshoot functional and technical issues impacting trade booking and lifecycle flows (e.g., booking validations, lifecycle amendments, cancel/correct, and downstream confirmations/settlement integrations), coordinating with upstream/downstream teams as needed.
Support operational stability of portfolio credit analyticsworkflows by investigating calculation breaks, data refresh issues, and feed/interface failures, coordinate resolution and preventive fixes through problem management.
Diagnose and validate data issues using SQL (reconciliation, break analysis, anomaly identification) to isolate root symptoms and accelerate resolution.
Perform Linux-based troubleshooting (log review, job/process checks) to identify failure points and provide actionable escalation context to engineering and infrastructure teams.
Monitor and support batch/scheduled processing and critical operational checks; manage reruns/recovery steps and ensure timely completion of daily cycles.
Assist with deployments, releases, and environment upgradesacross DEV/UAT/PROD, including pre-release validation (smoke checks) and post-release monitoring; exposure to CI/CD practices is a plus.
Track defects, enhancements, and operational work items in Jiraand maintain knowledge assets and technical documentation in Confluence.
Develop and maintain runbooks and repeatable procedures for common support scenarios and recovery actions to reduce MTTR (mean time to recover) and improve consistency.
Create lightweight automation utilities using Python / PowerShell / Shell scripting to streamline repetitive support tasks and improve operational controls.
Provide clear stakeholder communications during incidents and changes, including status updates, business impact summaries, and post-incident reporting/trend insights when required.

Requirements:

Experience in application support, production support, technology operations, or a similar L1/L2 support role.
Understanding of financial markets, Investment Banking, Capital Markets, or Front Office technology environments.
Working knowledge of trade booking, deal capture, trade lifecycle, confirmations, settlement, or related financial services workflows.
Experience supporting business-critical applications in a controlled production environment.
Practical knowledge of Incident, Problem, and Change Management processes.
Experience using ServiceNow or a similar ITSM platform.
Experience with SQL for data investigation, reconciliation, and issue analysis.
Working knowledge of Linux/Unix environments and command-line troubleshooting.
Experience with application logs, batch processing, scheduled jobs, interfaces, and operational monitoring.
Familiarity with Jira and Confluence.
Strong analytical and problem-solving skills.
Ability to communicate clearly with business users, technology teams, engineering teams, and infrastructure teams.
Ability to manage multiple priorities while working effectively during time-sensitive incidents.
Strong attention to detail and commitment to operational controls, documentation, and service quality.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 support for front-office trading and portfolio credit analytics applications, including incident triage, troubleshooting, batch recovery, and coordination with engineering and infrastructure teams. Support releases and operational controls, maintain runbooks and documentation, automate repetitive tasks, and communicate incident status and impact to stakeholders.

Requirements

Candidates should have experience in application or production support, preferably in financial markets or front-office technology, and understand trade booking and lifecycle workflows. They should be proficient in ITSM processes and tools, SQL, Linux troubleshooting, logs and batch operations, and communicate effectively while managing time-sensitive priorities.

Skills

Application Support
Production Support
Incident Management
Problem Management
Change Management
ServiceNow
SQL
Linux
Trade Booking
Trade Lifecycle Support
Batch Processing
Operational Monitoring
Jira
Confluence
Python
Shell Scripting

Visa sponsorship

Not detected in the job text

Keywords

Front Office Technology
Financial Markets
Investment Banking
Capital Markets
Deal Capture
Trade Booking
Trade Lifecycle
Portfolio Credit Analytics
Incident Management
Problem Management
Change Management
ITIL
ServiceNow
SQL
Linux
Unix
Application Logs
Batch Processing
Scheduled Jobs
Operational Monitoring
Jira
Confluence
Python
PowerShell
Shell Scripting
CI/CD
Service-Level Agreements
Confirmations
Settlement
Production Support

Report this job