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Application Support Engineer

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Production / Application Support Engineer (Level 3/4)

Job Summary:

We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will be responsible for providing L3/L4 production support, troubleshooting complex application and infrastructure issues, ensuring system stability, and supporting both on-premises and cloud-based environments.

Key Skills:

  • Unix/Linux Administration
  • Python & Perl Scripting
  • IBM DB2 Database Support
  • NAS Storage Management
  • Archiving Application Support
  • Production/Application Support (L3/L4)
  • Incident, Problem & Change Management
  • Cloud & On-Prem Infrastructure Support

Experience: 8+ Years (Preferred)

More about this job

Responsibilities

Provide L3/L4 production and application support, troubleshoot complex application and infrastructure issues, and maintain system stability. Support archiving applications and infrastructure across on-premises and cloud environments.

Requirements

The role seeks an experienced support engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS storage, and archiving applications. Eight or more years of experience is preferred, along with production support and incident, problem, and change management experience.

Skills

  • Unix/Linux Administration
  • Python Scripting
  • Perl Scripting
  • IBM DB2 Support
  • NAS Storage Management
  • Archiving Application Support
  • Production/Application Support
  • Incident Management
  • Problem Management
  • Change Management
  • Cloud Infrastructure Support
  • Troubleshooting

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Customer Service & Support

Keywords

  • Production Support
  • Application Support
  • L3/L4 Support
  • Unix/Linux
  • Unix/Linux Administration
  • Python
  • Perl
  • IBM DB2
  • NAS Storage
  • Archiving Applications
  • Incident Management
  • Problem Management
  • Change Management
  • Cloud Infrastructure
  • On-Premises Infrastructure
  • Troubleshooting
  • System Stability
  • Information Services

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