Chatbot Developer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Job TitleQuality Engineer (QE) / SDET – AI Chatbot ValidationKey Roles & Responsibilities• Validate chatbot responses for accuracy, relevance, completeness, and consistency.• Create and execute test scenarios, test cases, and regression test suites.• Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.• Perform chatbot conversation analysis and recommend quality improvements.• Develop and maintain test automation for chatbot validation where possible.• Work closely with developers, AI engineers, and content teams to resolve defects.• Track, document, and report defects, test results, and quality metrics.• Support UAT, release validation, and production quality monitoring.Key Skillsets• 5+ Yrs of strong QA / SDET / Test Automation experience.• Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms.• Knowledge of prompt engineering concepts• Experience with Jira, Confluence, GitHub, and Agile delivery.• Experience with API testing and automation frameworks.• Strong analytical and troubleshooting skills.• Experience with Python, Selenium, Playwright, PyTest, or similar tools.• Strong communication and documentation skills.
validating chatbot responses
More about this job
Responsibilities
Validate chatbot responses for accuracy, relevance, completeness, and consistency; create and execute test scenarios, cases, and regression suites; and identify hallucinations, defects, formatting issues, and knowledge gaps. Analyze conversations, maintain test automation, collaborate with development and content teams to resolve issues, report quality metrics, and support UAT, releases, and production monitoring.
Requirements
Requires 5+ years of QA, SDET, or test automation experience, including experience testing AI, LLM, generative AI, chatbot, virtual assistant, or conversational platforms. Candidates should know prompt engineering, API testing, automation tools such as Python, Selenium, Playwright, or PyTest, and tools including Jira, Confluence, and GitHub; strong analytical, troubleshooting, communication, and documentation skills are also required.
Skills
- Chatbot Validation
- Quality Assurance
- Software Development Testing
- Test Automation
- AI and LLM Testing
- Generative AI
- Prompt Engineering
- API Testing
- Python
- Selenium
- Playwright
- PyTest
- Jira
- Confluence
- GitHub
- Agile
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
Keywords
- Quality Engineer
- SDET
- Chatbot Validation
- Quality Assurance
- Test Automation
- AI
- LLM
- Generative AI
- Chatbots
- Virtual Assistants
- Conversational Platforms
- Prompt Engineering
- Regression Testing
- API Testing
- Python
- Selenium
- Playwright
- PyTest
- Jira
- Confluence
- GitHub
- Agile
- UAT
- Hallucination Detection
- Conversation Analysis
- Defect Tracking
- Production Quality Monitoring