Documentation Specialist
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Job TitleChatbot Content Developer – Documentation Modernization & AI EnablementKey Roles & Responsibilities• Review, analyze, and improve technical documentation used as chatbot knowledge sources.• Convert Confluence content into Markdown and documentation-as-code formats.• Use GitHub Copilot and AI tools to improve documentation quality and structure.• Develop and enhance automation scripts for content conversion and migration.• Maintain documentation in Git/Bitbucket repositories.• Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.• Resolve documentation issues related to formatting, links, images, and metadata.• Create standards, templates, and best practices for documentation management.Key Skillsets• 5+ Yrs of strong scripting & automation experience - Python (preferred) or Java development experience.• Experience working with Markdown documentation and Git-based repositories.• Experience with Confluence administration, content organization, page structures, and migrations.• Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.• Experience creating automation scripts and content transformation utilities.• Hands-on experience with GitHub Copilot or AI-assisted development tools.• Understanding of developer documentation and documentation-as-code practices.• Experience with CI/CD and DevOps concepts is desirable.• Exposure to Backstage, TechDocs, or documentation portals is a plus.• Strong written communication and documentation skills.
Chatbot Content Developer – Documentation Modernization & AI Enablement
More about this job
Responsibilities
Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content migration automation, maintain Git-based repositories, resolve documentation issues, and establish documentation standards in collaboration with engineering and DevOps teams.
Requirements
Requires at least five years of scripting and automation experience, preferably with Python or Java, along with experience in Markdown, Git-based repositories, Confluence, and content transformation. Hands-on experience with GitHub Copilot or similar AI-assisted tools and strong documentation skills are expected; CI/CD, DevOps, and Backstage or TechDocs experience are desirable.
Skills
- Python
- Java
- Scripting And Automation
- Markdown
- Git
- GitHub
- Bitbucket
- Confluence Administration
- Content Migration
- GitHub Copilot
- AI-Assisted Development
- Documentation-As-Code
- CI/CD
- DevOps
- Backstage
- Technical Writing
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
Keywords
- Chatbot Content Development
- Documentation Modernization
- AI Enablement
- Technical Documentation
- Chatbot Knowledge Sources
- Confluence
- Markdown
- Documentation-As-Code
- Python
- Java
- Scripting
- Automation
- Git
- GitHub
- Bitbucket
- GitHub Copilot
- AI-Assisted Development
- Content Conversion
- Content Migration
- SCM
- CI/CD
- DevOps
- Backstage
- TechDocs
- Documentation Portals
- Metadata
- Engineering Collaboration
- Documentation Standards
- Templates
- Technical Writing