Find work in Canada.

562,189 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX Canada ULC
ON · Mississauga, Ontario
- Full-time
The Business Systems Analyst – Artificial Intelligence is a key role dedicated to driving the adoption and integration of AI technologies with the enterprise ERP system within the…
Added 5 mins ago
UH
Cogito Business Intelligence Developer, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
…Developer work closely with other Cogito Business Intelligence (BI) Analyst and Developer, Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is responsible…
Added 6 mins ago
KG
Technical Business Analyst
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
Added 6 mins ago
B
Senior Program Analyst
BuzzClan
NB · New Brunswick, Canada
- Contract
Postion Title: RQ00397 - Senior Programmer Analyst
Added 6 mins ago
T
Quality Assurance Analyst
TEEMA
Vancouver, BC
- $55 to $65 CAD / hour
- Part-time
Quality Assurance (QA) Analyst – Power BI & Data Analytics - PART Time Contract
Added 6 mins ago
A
Technical Business Analyst / Montreal, QC (Hybrid) - FTE
AceStack
Montreal, QC
- Full-time
We are seeking an experienced Technical Business Analyst with a strong understanding of Identity and Access Management (IAM), authentication frameworks, and backend application development.…
Added 20 mins ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
The IT Build Analyst II (System Support) provides a broad range of technology build support, including research, installation, maintenance, configuration, administration and/or provisioning…
Added 35 mins ago
Business Systems Analyst, Telecom
CityofOttawa
Ottawa, ON
Information systems development processes and practices, software lifecycle
Added 35 mins ago
Technical Advisor, Application Development
National Research Council Canada
Ottawa, ON
Added 51 mins ago
SI
Cyber Security Analyst
Spait Infotech
Canada
- Full-time
Added 51 mins ago
MI
Microsoft Dynamics CRM Developer
Maarut Inc
Montreal, QC
- Contract
…analytical autonomy without turning the role into an architect or analyst position. The named best practices (clean architecture, clean code, design patterns) help differentiate comparable…
Added 1 hour ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
May act as a reference for Business Systems Analyst roles
Added 1 hour ago
NC
Infrastructure Analyst
NAV CANADA
Ottawa, ON
- Full-time
…training material and change management support in transitioning software, systems, and technologies into…
Added 1 hour ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX
Mississauga, ON
- Full-time
The Business Systems Analyst – Artificial Intelligence is a key role dedicated to driving the adoption and integration of AI technologies with the enterprise ERP system within the…
Added 1 hour ago
C
Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in…
Added 1 hour ago
BU
Senior Lab Demonstrator, Computer Science
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Liaise with the Department's Technical Analyst, ITS, and instructors regarding software, hardware, and laboratory requirements that support course delivery;
Added 1 hour ago
M
Technical Program Management Analyst, Launch Program 2027 – Vancouver - Canada
Mastercard
Vancouver, BC
- Full-time
Technical Program Management Analyst, Launch Program 2027 – Vancouver - CanadaWhy join Mastercard’s Launch Program?
Added 1 hour ago
SI
Data Analyst
Spait Infotech
Canada
- Full-time
Added 1 hour ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 1 hour ago
JC
Integrity Analyst
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…application of advanced risk modeling technologies. Our models and software are defensible and highly predictive, allowing gas pipeline operators to take actions to reduce risk in their…
Added 1 hour ago
ZS
Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Role: Application Support Analyst – Front Office Technology
Added 2 hours ago
BH
Senior Financial Analyst
Beacon Holdings
Toronto, ON
- Full-time
Beacon acquires and grows trusted software businesses by building the AI products their customers need next. We are a permanent home, investing for the long term and giving our businesses…
Added 2 hours ago
S
Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
Added 2 hours ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Join the TMX Group team as a Junior GRC Analyst Intern and play an active role in maturing, maintaining, and supporting our enterprise cybersecurity governance structure. Reporting to the…
Added 2 hours ago
Data Analyst Developer – ETL/ELT & Data Pipelines
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Reporting to the Lead Data Analyst Developer, the Data Analyst Developer primary function is to participate in the analysis, development, integration and automation of various data…

Zodiac Solutions, Inc

Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Role: Application Support Analyst – Front Office Technology

Location: Mississauga, ON(3 days hybrid)

Contract/Fulltime

Our challenge

We are seeking an Application Support Analyst to provide L1/L2 application support for Front Office Investment Banking and Capital Markets technology platforms.
The role will focus on Deal Capture, Trade Booking and Lifecycle Management, as well as Portfolio Credit Analytics workflows. You will be responsible for ensuring day-to-day application stability, performing incident triage and functional troubleshooting, supporting controlled change and release execution, and partnering with business, technology, engineering, and infrastructure teams to drive timely resolution and improved service outcomes.
The successful candidate will combine strong application support fundamentals with an understanding of financial markets workflows, data analysis, operational controls, and IT service management practices.

Responsibilities:

Provide L1/L2 application support for Front Office platforms supporting deal capture, trade booking, lifecycle events, and portfolio credit analytics, ensuring stable operation and timely service restoration.
Perform incident intake, triage, impact assessment, and prioritization; resolve issues at L1/L2 where possible and escalate to L3/engineering/infrastructure with clear diagnostics, evidence, and reproduction steps.
Execute ITIL-aligned Incident, Problem, and Change Management processes, ensuring adherence to SLAs/OLAs and consistent stakeholder communications.
Use ServiceNow (or equivalent) to manage incidents/requests/changes end-to-end, including accurate updates, handoffs, approvals, and closure documentation.
Troubleshoot functional and technical issues impacting trade booking and lifecycle flows (e.g., booking validations, lifecycle amendments, cancel/correct, and downstream confirmations/settlement integrations), coordinating with upstream/downstream teams as needed.
Support operational stability of portfolio credit analyticsworkflows by investigating calculation breaks, data refresh issues, and feed/interface failures, coordinate resolution and preventive fixes through problem management.
Diagnose and validate data issues using SQL (reconciliation, break analysis, anomaly identification) to isolate root symptoms and accelerate resolution.
Perform Linux-based troubleshooting (log review, job/process checks) to identify failure points and provide actionable escalation context to engineering and infrastructure teams.
Monitor and support batch/scheduled processing and critical operational checks; manage reruns/recovery steps and ensure timely completion of daily cycles.
Assist with deployments, releases, and environment upgradesacross DEV/UAT/PROD, including pre-release validation (smoke checks) and post-release monitoring; exposure to CI/CD practices is a plus.
Track defects, enhancements, and operational work items in Jiraand maintain knowledge assets and technical documentation in Confluence.
Develop and maintain runbooks and repeatable procedures for common support scenarios and recovery actions to reduce MTTR (mean time to recover) and improve consistency.
Create lightweight automation utilities using Python / PowerShell / Shell scripting to streamline repetitive support tasks and improve operational controls.
Provide clear stakeholder communications during incidents and changes, including status updates, business impact summaries, and post-incident reporting/trend insights when required.

Requirements:

Experience in application support, production support, technology operations, or a similar L1/L2 support role.
Understanding of financial markets, Investment Banking, Capital Markets, or Front Office technology environments.
Working knowledge of trade booking, deal capture, trade lifecycle, confirmations, settlement, or related financial services workflows.
Experience supporting business-critical applications in a controlled production environment.
Practical knowledge of Incident, Problem, and Change Management processes.
Experience using ServiceNow or a similar ITSM platform.
Experience with SQL for data investigation, reconciliation, and issue analysis.
Working knowledge of Linux/Unix environments and command-line troubleshooting.
Experience with application logs, batch processing, scheduled jobs, interfaces, and operational monitoring.
Familiarity with Jira and Confluence.
Strong analytical and problem-solving skills.
Ability to communicate clearly with business users, technology teams, engineering teams, and infrastructure teams.
Ability to manage multiple priorities while working effectively during time-sensitive incidents.
Strong attention to detail and commitment to operational controls, documentation, and service quality.

Preferred skills:

Experience supporting deal capture, trade booking, lifecycle management, or portfolio credit analytics platforms.
Knowledge of trade lifecycle events, including amendments, cancellations, corrections, confirmations, and settlement processes.
Experience with financial products, such as loans, bonds, derivatives, credit products, or structured transactions.
Exposure to batch scheduling and enterprise job-control tools.
Experience supporting REST, messaging, file-based, or other system-to-system integrations.
Familiarity with CI/CD tools and deployment practices.
Experience writing automation scripts using Python, PowerShell, or Shell.
Knowledge of monitoring, alerting, and observability tools.
Experience with root-cause analysis, service improvement, and operational resilience initiatives.
ITIL certification or equivalent experience.
Exposure to cloud platforms, containerized environments, or modern application support practices.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 support for front-office investment banking and capital markets applications, including deal capture, trade booking, lifecycle management, and portfolio credit analytics. Triage and resolve incidents, support data and batch workflows, coordinate changes and releases, maintain operational documentation, and communicate with business and technology stakeholders.

Requirements

Candidates should have experience in application or production support, familiarity with financial markets and trade workflows, and practical knowledge of IT service management processes. The role also requires SQL and Linux troubleshooting, experience with logs and batch processing, strong analytical and communication skills, and familiarity with tools such as ServiceNow, Jira, and Confluence.

Skills

Application Support
Production Support
Financial Markets Workflows
Trade Booking
Deal Capture
Trade Lifecycle Management
Incident Management
Problem Management
Change Management
SQL
Linux
ServiceNow
Batch Processing
Jira
Confluence
Python Scripting

Visa sponsorship

Not detected in the job text

Keywords

Front Office Technology
Investment Banking
Capital Markets
Application Support
Production Support
Deal Capture
Trade Booking
Trade Lifecycle Management
Portfolio Credit Analytics
ITIL
Incident Management
Problem Management
Change Management
ServiceNow
SQL
Linux
Batch Processing
Scheduled Jobs
Jira
Confluence
Python
PowerShell
Shell Scripting
CI/CD
REST Integrations
Messaging
File-Based Integrations
Monitoring and Alerting
Root-Cause Analysis
Service-Level Agreements

Report this job