Jira Service Management Intake & Automation Developer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of experience administering, developing, or automating Jira, preferably Jira Service Management.
- Posting language
- English
- Posted
Original job description
Required Qualifications / Skillsets
- 3+ years of experience administering, developing, or automating Jira, preferably Jira Service Management.
- Hands-on experience with Jira Service Management forms, request types, workflows, custom fields, queues, SLAs, permissions, notifications, approvals, and dashboards.
- Professional experience developing production applications or services in Java, preferably with Spring Boot, and/or Python.
- Experience with Jira REST APIs, webhooks, JSON, HTTP methods, and authentication mechanisms such as OAuth 2.0, API tokens, and service accounts.
- Practical experience applying AI, generative AI, natural-language processing, or intelligent automation to business workflows.
- Proficiency with SQL and at least one scripting language such as Python, JavaScript, Groovy, or PowerShell.
- Experience designing scalable, secure, observable, testable, and maintainable production systems.
- Understanding of secure integration practices, including least-privilege access, secrets management, auditability, and protection of sensitive or personal information.
- Strong troubleshooting, communication, documentation, and stakeholder-management skills.
- Experience working in Agile, DevOps, project management, or enterprise operations environments.
More about this job
Responsibilities
Develop and automate intake processes and workflows within Jira Service Management. Design scalable, secure, and maintainable production systems integrating AI and intelligent automation into business workflows.
Requirements
Requires over 3 years of experience in Jira administration and professional development in Java or Python. Candidates must be proficient in REST APIs, SQL, and secure integration practices within an Agile or DevOps environment.
Skills
- Jira Service Management
- Java
- Python
- Spring Boot
- Jira REST APIs
- SQL
- Groovy
- JavaScript
- PowerShell
- Generative AI
- Natural Language Processing
- OAuth 2.0
- JSON
- Agile
- DevOps
- Stakeholder Management
Visa sponsorship
Not detected in the job text
Categories
- Software
- Technology
- Data & Analytics
- Engineering
- Consulting
Keywords
- Jira Service Management
- Automation
- Java
- Spring Boot
- Python
- REST API
- Webhooks
- JSON
- OAuth 2.0
- Generative AI
- NLP
- SQL
- Groovy
- JavaScript
- PowerShell
- Agile
- DevOps
- SLA
- Workflows
- Secrets Management
- Information Technology
- Enterprise Operations
- Production Systems
- Intelligent Automation