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Added 9 mins ago
Cloud Platform Engineer
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
Good scripting abilities (PowerShell, Bash, Python, Go, etc.)
Added 9 mins ago
Senior Model Risk Manager, Capital Markets
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
Strong programming skills in mathematical/statistical and database tools, particularly Python, Big Query , SQL, and Excel/VBA. Working experience with specialized capital markets risk…
Added 9 mins ago
Director, Counterparty Credit Risk Methodology
CIBC
Toronto, ON
Full-time
…analysis, and streamline analytical workflows. Proficiency in Python is required; experience with C# and Object-Oriented Programming is a strong…
Added 9 mins ago
Consultant, Quantitative Risk Modelling
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Toronto, ON
Full-time
…software such as SAS Enterprise Guide, SAS Enterprise Miner, R or Python to develop various predictive and inference models and conduct supplemental statistical analyses. The successful…
Added 9 mins ago
Staff Analyst
Altice USA
Toronto, ON
Python experience, including statistical packages a plus
Added 22 mins ago
Data Analytics Intern
Staffline Solutions
Canada
Internship
Familiarity with Python or R for data analysis is an advantage
Added 22 mins ago
Jira Service Management Intake & Automation Developer
Zodiac Solutions, Inc
Toronto, ON
Full-time
Use Python and other scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.
Added 22 mins ago
AI Engineer with Python - (Hybrid)
S M Software Solutions Inc
Mississauga, ON
Full-time
We are seeking an experienced AI Engineer with Python with 8+ years of software engineering experience and strong expertise in Python, FastAPI/Flask, AI/LLM applications, REST APIs, data…
Added 22 mins ago
AI Engineer
S M Software Solutions Inc
Mississauga, ON
Full-time
…deploy AI/ML solutions. The ideal candidate will have strong Python programming skills, hands-on experience with machine learning and data processing, and a solid understanding of modern…
Added 22 mins ago
IT Programmer/Analyst, Level 3
Procom
Ottawa, ON
Contract
This is an excellent opportunity for a senior Java developer with deep enterprise application experience looking to support a federal health research agency's digital transformation and…
Added 22 mins ago
AI Engineer with Python - (Hybrid)
S M Software Solutions Inc
Mississauga, ON
Full-time
We are seeking an experienced AI Engineer with Python with 8+ years of software engineering experience and strong expertise in Python, FastAPI/Flask, AI/LLM applications, REST APIs, data…
Added 22 mins ago
AI Engineer
S M Software Solutions Inc
Mississauga, ON
Full-time
…deploy AI/ML solutions. The ideal candidate will have strong Python programming skills, hands-on experience with machine learning and data processing, and a solid understanding of modern…
Added 22 mins ago
Python Developer
S M Software Solutions Inc
Mississauga, ON
Full-time
We are seeking an experienced Python Developer with 8+ years of hands-on experience in Python development. The ideal candidate will have strong expertise in Python programming,…
Added 22 mins ago
Python Developer
S M Software Solutions Inc
Mississauga, ON
Full-time
We are seeking an experienced Python Developer with 8+ years of hands-on experience in Python development. The ideal candidate will have strong expertise in Python programming,…
Added 22 mins ago
Platform Engineer - AI/ML Infrastructure
Zodiac Solutions, Inc
Toronto, ON
Full-time
Added 22 mins ago
Senior Full Stack Developer (Java, React, Redux)
Yochana
Montreal, QC
Full-time
We're looking for a Senior Full Stack Developer to join our engineering team, building and maintaining mission critical software across the full stack. You'll work on both frontend and…
Added 22 mins ago
Python Developer - AI Engineer
Highspring
Montreal, QC
Full-time
Highspring is seeking a Senior Python Developer (AI Engineer) to join a growing Artificial Intelligence and Machine Learning team. In this role, you will contribute to the design,…
Added 22 mins ago
Senior Data Engineer
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Develop and maintain ETL processes using Microsoft SQL Server, SSIS, Python, PowerShell, and Azure technologies.
Added 23 mins ago
Internal Investigation Unit - Business Advisor Specialist IIU
Intact FC
AB · Winnipeg, MB · Saint John, NB · Moncton, NB · Toronto, ON · Mississauga, ON · Montreal, QC · Quebec, QC · Laval, QC · Saint-Hyacinthe, QC · Victoria, BC · Vancouver, BC · Dartmouth, NS · Calgary, AB
Full-time
Use tools such as Python, SAS, Power Query, Power BI, Oracle, Snowflake, Databricks, Intact GPT, and Intact AI.
Added 23 mins ago
Staff Software Engineer (Infrastructure)
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Added 23 mins ago
Research Scientist, Wayve Labs
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Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex…
Added 39 mins ago
Senior Technical Designer
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Montreal, QC
Full-time
Added 39 mins ago
Security Analyst – Cybersecurity Engineering & Operations
Chemtrade
Toronto, ON
Other
Scripting or automation experience (PowerShell, Python, Bash) preferred.
Added 52 mins ago
Software Developer Specialist - Security Product
Intact
Toronto, ON
Full-time
Expertise in at least one backend language (Java, Python, Go, or Node.js/TypeScript) and related frameworks (Spring Boot/MVC, Express.js, NestJS).
Added 52 mins ago
Senior Integration Developer
York University
Toronto, ON · North York, ON
Full-time

Zodiac Solutions, Inc

Jira Service Management Intake & Automation Developer

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 3+ years of experience administering, developing, or automating Jira, preferably Jira Service Management.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Key Responsibilities

Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.

Build automation that classifies, prioritizes, routes, assigns, and tracks work with minimal manual intervention.

Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.

Build production-grade Java services, utilities, and integrations supporting Jira intake automation and enterprise workflows.

Use Python and other scripting languages to develop automation, integration utilities, AI workflows, and operational tooling.

Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.

Apply AI and intelligent automation to classify requests, extract structured data, recommend priority and ownership, identify duplicates, and improve routing accuracy.

Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.

Design responsible AI workflows with validation, confidence thresholds, explainability, security, privacy, human review, and fallback mechanisms.

Create dashboards and reporting for intake volume, demand patterns, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.

Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.

Establish testing, monitoring, deployment, rollback, access-control, security, and governance practices for Jira, Java, Python, and AI solutions.

Partner with engineering, product, program management, QA, operations, and business teams to convert ambiguous requirements into reliable systems.

Document technical designs, business rules, AI behavior, integration contracts, security controls, and operational procedures.

Required Qualifications / Skillsets

3+ years of experience administering, developing, or automating Jira, preferably Jira Service Management.

Hands-on experience with Jira Service Management forms, request types, workflows, custom fields, queues, SLAs, permissions, notifications, approvals, and dashboards.

Professional experience developing production applications or services in Java, preferably with Spring Boot, and/or Python.

Experience with Jira REST APIs, webhooks, JSON, HTTP methods, and authentication mechanisms such as OAuth 2.0, API tokens, and service accounts.

Practical experience applying AI, generative AI, natural-language processing, or intelligent automation to business workflows.

Proficiency with SQL and at least one scripting language such as Python, JavaScript, Groovy, or PowerShell.

Experience designing scalable, secure, observable, testable, and maintainable production systems.

Understanding of secure integration practices, including least-privilege access, secrets management, auditability, and protection of sensitive or personal information.

Strong troubleshooting, communication, documentation, and stakeholder-management skills.

Experience working in Agile, DevOps, project management, or enterprise operations environments.

Preferred Qualifications

Experience with Jira Cloud or Data Center and Atlassian tools such as Forge, ScriptRunner, Assets, Advanced Roadmaps, or Marketplace applications.

Experience with LangChain, Amazon Bedrock, or comparable AI platforms.

Experience building retrieval-augmented generation systems, prompt workflows, classification models, embeddings, vector search, or AI evaluation frameworks.

Experience integrating Jira with CI/CD pipelines, cloud services, message queues, databases, and observability platforms.

Experience with AWS or another cloud platform, Docker or Kubernetes, infrastructure as code, and configuration as code.

Knowledge of cloud identity and access management, including roles, policies, service identities, cross-account access, and least-privilege design.

Knowledge of responsible AI, data privacy, access control, model-risk management, and enterprise governance.

Atlassian Jira or Java certification.

Knowledge of ITIL, Scrum, Kanban, Lean, or related operating frameworks.

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More about this job

Responsibilities

Design and scale Jira Service Management portals, workflows, and automation to streamline enterprise work intake and routing. Develop production-grade Java and Python services, integrations, and AI-driven workflows to enhance operational efficiency and data accuracy.

Requirements

Requires 3+ years of experience in Jira administration and development, along with professional experience in Java or Python. Candidates must possess strong troubleshooting skills and experience with REST APIs, automation, and intelligent system design.

Skills

Jira Service Management
Java
Python
Spring Boot
REST APIs
Automation
Artificial Intelligence
SQL
JavaScript
Groovy
PowerShell
JSON
CI/CD
Cloud Computing
Agile
DevOps

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Java
Python
Spring Boot
REST APIs
Automation
Artificial Intelligence
SQL
JavaScript
Groovy
PowerShell
JSON
CI/CD
Cloud Computing
Agile
DevOps
Atlassian
Confluence
GitHub
Azure DevOps
AWS
Docker
Kubernetes
LangChain
Amazon Bedrock
ITIL
Scrum
Kanban
OAuth 2.0
Webhooks

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