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Zodiac Solutions, Inc

MS Dynamics 365 Techno Functional Consultant

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Key Responsibilities –

Additional InformationWe are seeking a skilled and motivated Dynamics 365 Finance & Operations Support Consultant to provide ongoing support and optimization of our clients Dynamics 365 Finance & Operations (F&O) environment, Supply Chain Management and Project Operations. This role involves troubleshooting, system configuration, and providing technical support for end users to ensure the smooth running of financial and operational processes within the system.

You will also collaborate with internal teams and clients to enhance system functionality and resolve issues in a timely manner.

Key responsibilities Support & Troubleshooting: Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.

Troubleshoot and escalate issues as necessary, ensuring prompt and effective resolution.

Handle incident and service requests, ensuring adherence to service level agreements (SLAs).

System Configuration & Maintenance:

Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations and Project Operations, including Finance, Supply Chain, and Human Resources.

Perform regular system checks, updates, and optimizations to ensure peak performance.

System Enhancements & Process Improvement: Assist in the design, testing, and implementation of new features, functionalities, or integrations within Dynamics 365 F&O.

Collaborate with developers and technical teams to address system customizations or integrations.

Version Upgrades & Patches: Support system upgrades, patches, and new releases of Dynamics 365 F&O, ensuring minimal business disruption and smooth transitions.

Compliance & Security: Ensure the application of necessary security protocols, compliance standards, and financial regulations within the system.

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More about this job

Responsibilities

Provide day-to-day technical support for Dynamics 365 Finance & Operations, Supply Chain Management, and Project Operations, including troubleshooting, configuration, maintenance, and incident resolution. Support system enhancements, integrations, upgrades, and patches while maintaining security, compliance, and service-level commitments.

Requirements

The posting seeks a mid-senior-level consultant with the technical and functional capability to support and optimize Dynamics 365 Finance & Operations and related modules. It does not specify formal education, certifications, or a required number of years of experience.

Skills

Supply Chain Management
Project Operations
Finance Systems Configuration
Human Resources Modules
Technical Support
Troubleshooting
Incident Management
Service Request Management
System Maintenance
System Optimization
System Enhancements
Integration Support
System Upgrades
Patch Management
Security and Compliance

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Finance & Operations
Supply Chain Management
Project Operations
Finance
Human Resources
Technical Support
Troubleshooting
System Configuration
System Maintenance
System Optimization
Incident Management
Service Requests
Service-Level Agreements
System Enhancements
Integrations
Customizations
Version Upgrades
Patches
Security Protocols
Compliance Standards
Financial Regulations
End-User Support

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