Production Application Support Engineer (Level 3/4)
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Production / Application Support Engineer (Level 3/4)
Job Summary:
We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will be responsible for providing L3/L4 production support, troubleshooting complex application and infrastructure issues, ensuring system stability, and supporting both on-premises and cloud-based environments.
Key Skills:
- Unix/Linux Administration
- Python & Perl Scripting
- IBM DB2 Database Support
- NAS Storage Management
- Archiving Application Support
- Production/Application Support (L3/L4)
- Incident, Problem & Change Management
- Cloud & On-Prem Infrastructure Support
Experience: 8+ Years (Preferred)
More about this job
Responsibilities
Provide Level 3/4 production and application support, troubleshooting complex application and infrastructure issues. Maintain system stability and support on-premises and cloud-based environments.
Requirements
The role seeks an experienced support engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS storage, and archiving applications. Eight or more years of experience is preferred, along with production support and incident, problem, and change management experience.
Skills
- Unix/Linux Administration
- Python Scripting
- Perl Scripting
- IBM DB2 Database Support
- NAS Storage Management
- Archiving Application Support
- Production/Application Support
- Incident Management
- Problem Management
- Change Management
- Cloud Infrastructure Support
- Troubleshooting
- System Stability
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
Keywords
- Unix/Linux
- Python
- Perl
- IBM DB2
- NAS Storage
- Archiving Applications
- Production Support
- Application Support
- Level 3 Support
- Level 4 Support
- Incident Management
- Problem Management
- Change Management
- Cloud Infrastructure
- On-Premises Infrastructure
- Troubleshooting
- System Stability